Guest experience leader Work, Jobs in Elswick, Lan (with Salaries)

Tour Coordinator
OME for NST Travel Group —Blackpool
- Up to £26,694 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Team Member - Guest Experience Lead
KFC Blackpool - Cherry Tree Road North —Blackpool
- Up to £12.71 an hour
- Part-time
- Employee discount
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £47,000 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee discount
Casual F&B Assistant
Delta Hotels by Marriott Preston —Preston
- £14.25 an hour
- Hotel
- Restaurant
Quick apply
2d
Conference & Events Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Hospitality
- Hotel
- Organisational skills
2d
Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
7d
Deputy General Manager (Full Time)
The Horns Inn at Churchtown —Preston
- £35,980 - £37,010 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
9d
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Hotel Operations Manager
Hampton by Hilton Blackpool —Blackpool
- Up to £40,000 a year
- Weekend availability
- Hotel
- Free parking
- Employee assistance programme
Quick apply
General Manager, Wennington
James' Places —Wennington
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
- Referral programme
Quick apply
10d
Bradleys Bar Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £33,000 - £40,000 a year
- Full-time
- Bar
2d
Team Leader - Slots
The Rank Group —Blackpool
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Assistant Manager Blackpool Squires Gate
Sim Trava —Blackpool
- £30,500 a year
- Full-time
- Management
- Supervising experience
- Communication skills
- Employee assistance programme
- Employee discount
Cleaner / 1883 - The Trawl Boat Inn, St Anne`s on Sea
J D Wetherspoon plc —Lytham
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Team Member - Guest Experience Lead
KFC Kirkby —Liverpool
- Up to £12.21 an hour
- Full-time
- Employee discount
Quick apply
Receptionist / 516 - The Furness Railway, Barrow-in-Furness
J D Wetherspoon plc —Barrow-In-Furness
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Annual leave
- Employee discount
1d
Assistant Manager - Preston
KFC North —Preston
- £14 an hour
- Full-time
- Restaurant
- Employee discount
Temporary - Shift Leader
Turtle Bay Preston —Preston
- £13.25 an hour
- Temporary
- Bar
- Restaurant
Quick apply
F&B Team Leader
The Rank Group —Blackpool
- £12.95 an hour
- Weekend availability
- Leadership
Quick apply
9d
General Manager
Stanley House Hotel and Spa —Blackburn
- Full-time
- Hotel
- Leadership
- Hotel experience
- Annual leave
- Employee assistance programme
Quick apply
11d

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Tour Coordinator

OME for NST Travel Group -
Blackpool

Quick apply

Job details

Permanent | Full-time
Up to £26,694 a year
5 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Hospitality
Customer service
GCSE
Organisational skills
Hotel experience

Full job description

Earn £26,694 per year per annum (our pay system is benchmarked and fair) Plus commission (£1600 OTE)
Permanent contract
Office based with flexible working options available

We are NST

We’ve been creating school trips in the UK, Europe and worldwide which educate, inspire and enable children to develop a sense of independence for over 50 years. Our educational experiences have lasting, positive impacts to expand horizons and unlock potential.

But that’s not all… we’re part of something bigger. We’re powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Make a difference as a Tour Coordinator

As a Tour Coordinator, you’ll help turn great trip ideas into great trip realities. Working alongside our Educational Travel Sales Advisors and in-house travel services teams, you’ll bring inspiring school trip itineraries to life – pulling together all the details to ensure everything runs to plan.

You’ll be the main contact for Group Leaders, keeping them updated by phone and email, listening carefully to their needs, and making sure special requests or adjustments are looked after. If any bumps in the road pop up - before travel or while the group’s away - you’ll be quick to find smart solutions and keep things running smoothly.

With several tours on the go, you’ll balance priorities, solve problems quickly, and use your creativity to design itineraries that hit key learning objectives. By building strong relationships, you’ll create lasting memories – and loyal customers.

Is this you?

You’re a customer service champion - friendly, confident, and always ready to go above and beyond to make our teachers’ and group leaders’ day easier, you know how to deliver service that really shines.
You’re a natural communicator - clear, confident and great at getting your message across, both in writing and in conversation.
Organisation is your superpower - you’re great at juggling tasks, managing your time, and keeping everything on track.
You love solving problems - you stay calm under pressure and always find smart solutions.
You’ve got an eagle eye for detail - nothing gets past you, and accuracy is always top of your list.
You thrive in a fast-paced environment - you work quickly, accurately, and keep cool when things get busy.
You’re a team player - ready to jump into our out-of-hours emergency rota a few times a year to help keep things running smoothly.

A place to thrive
We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.

No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You’ll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
Paid time-off to volunteer your time to worthwhile causes.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
Access to our financial wellbeing platform for financial assistance if you need it
Big savings and exclusive perks at 100s of high street retailers

PGL discounted holidays and 20% discount in all our on-site shops

For a full Job Description and Personal Specification please click here

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

Job Types: Full-time, Permanent

Pay: Up to £26,694.00 per year

Benefits:

Employee discount

Application question(s):

What motivated you to apply for the Tour Coordinator role at NST, and what interests you about working in this position?

Experience:

Customer service: 3 years (required)
Organisational skills: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

guest experience leader jobs in elswick, lan

Tour Coordinator

Team Member - Guest Experience Lead

General Manager

Casual F&B Assistant

Conference & Events Manager

Head of Customer Experience

Deputy General Manager (Full Time)

Holiday Park General Manager

Hotel Operations Manager

General Manager, Wennington

Bradleys Bar Manager

Team Leader - Slots

Assistant Manager Blackpool Squires Gate

Cleaner / 1883 - The Trawl Boat Inn, St Anne`s on Sea

Team Member - Guest Experience Lead

Receptionist / 516 - The Furness Railway, Barrow-in-Furness

Assistant Manager - Preston

Temporary - Shift Leader

F&B Team Leader

General Manager

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