Service delivery manager Work, Jobs in Elswick, Lan (with Salaries)

Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
10d
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
2d
Deputy General Manager (Full Time)
The Horns Inn at Churchtown —Preston
- £35,980 - £37,010 a year
- Weekend availability
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
3d
Booking Coordinator
Simpsons SKODA —Preston
- £28,000 - £31,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
Quick apply
5d
Case Officer - Barrow
Age UK South Cumbria —Barrow-In-Furness
- £24,897 - £28,446 an hour
- Full-time
- Microsoft Office
- Travel
- Mentoring
- Store discount
- Health & wellbeing programme
Quick apply
13d
Order Processing Specialist
Optimum RX Lens Specialists —Morecambe
- £28,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Contract Manager
Network Plus —Preston
Quick apply
9d
IRS Practitioner
Lancashire and South Cumbria NHS Foundation Trust —Blackpool
- £39,959 - £48,117 a year
- Full-time
9d
Finance Director
Hawthorn One Ltd —Preston
- £90,000 - £110,000 a year
- IT
- In-person
- Free parking
Quick apply
Key Account Manager
Parkingeye Limited —Coppull
- £38,000 - £42,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
Night Manager - Thornton Cleveley's
Morrisons —Cleveleys
- Night shift
- Hospitality
- Team management
- Employee discount
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- Up to £47,000 a year
- Full-time
- Hospitality
- Hotel
- Hotel experience
- Employee discount
Holiday Park General Manager
Annesley Gandon —Lancaster
- £40,000 - £45,000 a year
- Full-time
- Negotiation
Quick apply
Programme Lead – Fylde Rugby Community Foundation
The Fylde Rugby Community Foundation —Lytham St. Annes
- £27,000 - £28,000 a year
- Weekend availability
- Hybrid work
- First Aid Certification
- Organisational skills
- Leadership
Quick apply
9d
Programme Leader
Blackpool & the Fylde College —Bispham
- Up to £47,681 a year
- Teaching
- Free parking
- Annual leave
Duty Operations Manager
Edu-Lettings UK Ltd —Chorley
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Admin Lead
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
12d
Holiday Sports Camp Manager
First Kick Football —Preston
- £15 - £20 an hour
- Part-time
- Childcare
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
4d
PA to Head of Facilities Management
FI Facilities Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Area Installations Manager
Wickes —Preston
- Full-time
- Travel
- Annual leave
- Employee discount

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service delivery manager jobs near elswick, lan

Operations and Training Manager

Haute Dolci -
Preston

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
10 days ago

Benefits

Free parking
Store discount
Company car
Company pension
Free or subsidised travel
Employee discount
On-site parking

Qualifications

Hospitality
Driving Licence
Project management
Driving
Human resources
Communication skills

Full job description

We are looking for a driven and experienced Operations & Training Manager to join our central team. This is a hands-on, company-wide role spanning all Haute Dolci locations — both company-owned and franchised — and is critical to driving operational consistency and service excellence across our entire estate.

You will be the custodian of our brand standards, responsible for developing and delivering training programmes, embedding operational procedures, and ensuring every team member — from front of house to kitchen — understands and upholds the Haute Dolci standard.

Key Responsibilities

Design, develop, and maintain comprehensive training materials, manuals, and presentations covering all operational areas including service standards, food and beverage knowledge, brand identity, and compliance.
Deliver on-site and remote training to new and existing team members across company-owned and franchise locations.
Conduct regular operational audits and site visits to assess adherence to brand standards, identifying gaps and implementing corrective action plans.
Work collaboratively with franchisees to support onboarding, brand compliance, and the consistent delivery of the Haute Dolci guest experience.
Develop and maintain Standard Operating Procedures (SOPs) for all front-of-house, back-of-house, and management functions.
Support the opening of new locations domestically and internationally, including pre-opening training and operational setup.
Monitor and report on operational performance across the estate, presenting findings and recommendations to senior leadership.
Champion a culture of continuous improvement, accountability, and excellence across all locations.
Liaise with department heads and senior management to align training content with business objectives, menu changes, and brand developments.
Ensure all training content meets relevant health and safety, food hygiene, and legislative requirements across all territories of operation.

About You

Essential:

Proven experience in an operations, training, or multi-site management role within hospitality.
Strong working knowledge of hospitality service standards, kitchen procedures, and guest experience delivery.
Demonstrable ability to produce high-quality training documentation, SOPs, and presentations.
Excellent communication and facilitation skills — able to train and influence at all levels, from floor staff to franchise operators.
Highly organised with strong project management skills and the ability to manage multiple priorities simultaneously.
Comfortable with extensive UK travel and international travel as required.
Full UK driving licence.

Desirable:

Experience working within a franchise model.
Exposure to international markets, particularly the Middle East or North America.
Familiarity with hospitality management and scheduling platforms (e.g. Fourth Hospitality).
Food Safety Level 3 (or equivalent) qualification.
Second language is advantageous but not required.

Travel Requirements

This role requires regular travel across our UK estate and periodic international travel to our locations in Kuwait and Pakistan. With our upcoming US expansion, international travel will increase accordingly. Candidates must be comfortable with a travel-heavy schedule and hold a valid passport.

What We Offer

A pivotal, company-wide role with genuine influence over how Haute Dolci operates and grows.
Competitive salary, commensurate with experience.
Travel and expenses covered in full.
The opportunity to be part of an ambitious, fast-growing premium hospitality brand.
A collaborative, entrepreneurial working culture.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Free or subsidised travel
Free parking
On-site parking
Store discount

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

50% (required)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in elswick, lan

Operations and Training Manager

Customer Services Manager

Deputy General Manager (Full Time)

Booking Coordinator

Case Officer - Barrow

Order Processing Specialist

Contract Manager

IRS Practitioner

Finance Director

Key Account Manager

Night Manager - Thornton Cleveley's

General Manager

Holiday Park General Manager

Programme Lead – Fylde Rugby Community Foundation

Programme Leader

Duty Operations Manager

Admin Lead

Holiday Sports Camp Manager

PA to Head of Facilities Management

Area Installations Manager

I want to receive the latest job alerts for service delivery manager in elswick, lan

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