Care coordinator Work, Jobs in Ely, Cam (with Salaries)

New Business Care Coordinator
Helping Hands Homecare —Peterborough
- £27,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
3d
Care Co-ordinator
CorderCare Ltd —Wisbech
- £25,500 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Flexible schedule
Quick apply
Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
Care Coordinator
PrimaryCareCareers —Bury St. Edmunds
- £14 an hour
- Weekend availability
- Case management
- Organisational skills
- Communication skills
- Sick pay
8d
Care Coordinator
LotsofCare —Bury St. Edmunds
- £14 an hour
- Part-time
- Recruiting
- In-person
- Care plans
Quick apply
Activities Coordinator
Papworth Trust —Sawston
- £13.45 an hour
- Part-time
- Experience working with individuals with disabilities
- In-person
- Annual leave
- Sick pay
Quick apply
4d
Wellbeing Coordinator - High Haven
Norse Group LTD —Downham Market
- £13.56 an hour
- Part-time
8d
Wellbeing Coordinator
Country Court —Huntingdon
- £12.71 an hour
- Annual leave
- Referral programme
Quick apply
10d
Activities Coordinator
Nouvita —St. Neots
- £12.85 an hour
- Full-time
- Nursing home
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
Activities Coordinator
Nouvita Ltd —St. Neots
- £12.85 an hour
- Full-time
- Nursing home
- Computer literacy
- Organisational skills
- Free parking
- Annual leave

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New Business Care Coordinator
Helping Hands Homecare —Peterborough
Coordinating travel arrangements and arrival plans for carers, ensuring customers and families are fully informed.
£27,000 a year
Quick apply
3d
Customer Care / Bookings Co-Ordinator
Accora —Cambridge
Answering telephone calls and emails from our customers in a timely manner. As a Booking Co-Ordinator in Customer Care, you will be at the forefront of our…
Quick apply

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New Business Care Coordinator

Helping Hands Homecare -
Peterborough

Quick apply

Job details

Permanent | Full-time
£27,000 a year
3 days ago

Qualifications

Care record keeping
CRM software
Travel arrangements
Stakeholder collaboration
Client engagement
Customer service
Stakeholder liaison
Internal department liaison
Organisational skills
Relationship management
Computer skills
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home. If you're passionate about making a difference and want a role where your work genuinely helps families through some of life's most important decisions, there's a place for you here.

To support our continued growth, we're looking for a New Business Care Coordinator to join our team.

This is a pivotal role at the start of our customers' journey with Helping Hands. You'll work closely with the New Business Team, Care Coordinators and families to ensure every new care package is set up smoothly and efficiently. Acting as a key point of contact, you'll guide customers through the transition from initial enquiry to the commencement of care, providing reassurance, organisation and exceptional service every step of the way.

For many families, arranging care can be an emotional and challenging time. Your role will help make that process as seamless and supportive as possible.

Salary - £27,000 per year

Key Responsibilities

Monitoring our CRM system to maintain visibility of all new business meetings and opportunities across the region
Keeping customer records, care information and progress updates accurate and up to date
Building strong relationships with customers, families and key stakeholders throughout the onboarding process
Taking ownership of the customer journey from initial engagement through to the commencement of care
Working closely with Care Coordinators to ensure a smooth handover once care begins
Coordinating travel arrangements and arrival plans for carers, ensuring customers and families are fully informed
Liaising with internal teams, including Finance, to ensure contracts are accurately set up and all required payments are received
Ensuring new care packages are launched successfully, with customer needs and expectations met at every stage
Providing a responsive, professional and compassionate service that reflects the values of Helping Hands

Skills, Knowledge and Expertise

We're looking for a highly organised and customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional care experiences.

You'll bring:

Previous experience working within the care sector, ideally in a Care Coordinator or similar role
Excellent organisational and planning skills with the ability to manage multiple priorities
Strong communication skills, with confidence engaging with customers, families and colleagues at all levels
The ability to build positive and effective relationships both internally and externally
A compassionate and person-centred approach to customer care
Strong attention to detail and the ability to maintain accurate records and information
A proactive mindset with the ability to take ownership and see tasks through to completion
Good IT skills and experience using customer relationship management systems

Benefits

We're a purpose-led organisation, but we also operate at scale, supporting thousands of customers and families across the UK every day.

This is your chance to:

Make a meaningful difference to customers and families during a significant life transition
Join a supportive and collaborative team environment
Develop your career within one of the UK's leading home care providers
Be part of an organisation where kindness, quality and people are at the heart of everything we do

Helping Hands is proud to champion a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and identities and are committed to creating an environment where everyone feels valued, respected and supported.

About Helping Hands Homecare

Helping Hands has been providing quality home care since 1989. Today we are one of the largest and most experienced providers of live-in care in England & Wales.

Whether it’s short-term respite, convalescent or companionship care, Helping Hands Home Care is often the solution which enables you to stay in your own home.

We operate a premier care service that enables independence and choice while providing comfort, companionship and support - whether it's for half an hour a week or 24 hours a day.

Our carers are the heartbeat of Helping Hands - the perfect ambassadors for care. We are incredibly proud of them and the impact they have on the lives of those they care for.

Quick apply

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New Business Care Coordinator