Client experience manager Work, Jobs in Eng (with Salaries)

Reservations Coordinator
Crowne Plaza Manchester —Manchester
- £27,955.20 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
3d
Project Manager - Client Onboarding
RMG Digital Ltd —London
- £55,000 - £70,000 a year
- Full-time
- Leadership
- Communication skills
14d
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
14d
Senior Client Solutions Manager
RWS Group —London
- Full-time
- Remote
- Mentoring
- Communication skills
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Business Operations Administrator (PT/FT Flex)
Global Student Living —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Part-time
- Hybrid work
- CRM software
- English
- AI
- Health & wellbeing programme
- Work from home
Quick apply
6d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
2d
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
10d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Client Services, eDiscovery Project Manager
Epiq Systems, Inc. —London
- Full-time
- Remote
- Databases
- Leadership
- Communication skills
Client Manager
Saffron —London
- Hybrid work
- English
- Flexible schedule
- Life insurance
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
6d
Client Operations Manager - Fitness & Wellbeing
Westfield Health —London
- £60,000 - £70,000 a year
- Hybrid work
- Hospitality
- English
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
9d
Manager, Customer Success Management
SailPoint —London
- £62,600 - £116,200 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
9d
Recording Studio Manager – Bookings & Operations, Hackney
Noatune Studios —London
- £30,000 - £40,000 a year
- Weekend availability
- CRM software
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
4d
Client Relationship Manager
Sonata One —London
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Client Account Manager
Walker & Sloan —Cheltenham
- Up to £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Events Manager
Volta Group —Birmingham
- £43,000 - £48,000 a year
- Full-time
- Management
- Project management
- Organisational skills
Quick apply

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Reservations Coordinator

Crowne Plaza Manchester -
Manchester

Apply Now

Job details

Permanent | Full-time
£27,955.20 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Client engagement
Customer service
Accommodation booking
Relationship management
Guest services
Business lead generation
Hotel experience

Full job description

Reservation Co-Ordinator - 32 Hours

What You’ll Be Doing

Reporting to the Reservations Manager, you’ll be responsible for the accurate and efficient administration of reservations. With your expert knowledge, you’ll support our clients to maximise sales opportunities and encourage repeat business.

Committed to achieving hotel revenue targets, you’ll deliver exceptional customer service with a flexible, hands-on approach. Working closely with other departments, you’ll go the extra mile to secure bookings and ensure every guest enjoys a seamless experience.

Who You’ll Be Working For

Located in the heart of Manchester’s trendy Northern Quarter, our stunning city-centre hotel is just a short walk from Victoria and Piccadilly Stations and Shudehill Interchange. With Manchester Arena, The Printworks, and Manchester Arndale on our doorstep, we welcome guests from all over the world for business and leisure.

We offer 228 bedrooms, a gym, meeting rooms, and our cosy Glasshouse Bar & Restaurant—making us a fantastic place to start or grow your Centre Island career.

Our Values

Centre Island is a growing family of 9 hotels with over 500 employees. Whether at one of our branded IHG properties or our boutique independents, we deliver with pride, personality, and passion.

Our values guide everything we do. We strive to always:

Act with INTEGRITY and CARE
ENGAGED with customers and colleagues alike
Have PASSION and take OWNERSHIP in everything they do
Strive to be CREATIVE to continuously improve

What We Offer

Growth Opportunities
Professional development, mentoring, and accredited training with City & Guilds and ILM.
Access to our virtual learning platform and apprenticeship programmes.
Health & Wellbeing
A supportive, inclusive environment where you can be yourself.
Activities to promote physical, mental, financial, and social wellbeing.
Qualified Mental Health First-Aiders on site.
Free use of workout facilities at selected locations.
Rewards & Recognition
Access to IHG’s worldwide Employee Rate and Friends & Family discounts.
Internal rewards programme with Love2Shop vouchers and fun perks.
Hero Awards and our annual CIH Awards Ceremony.
Bonuses for successful referrals and long service recognition.
Other Benefits
28 days holiday, rising to 33 after 5 years’ service.
Full uniform provided.
Discounted food while on shift

Main Duties & Responsibilities

· Professional handling of bedroom reservations enquiries from all channels.

Listening and assisting the client with both hotel and local knowledge to maximise revenue opportunities.
Accurate and efficient implementation of pricing, posting, invoicing, procedures and hotel communication; supporting operational departments and ensuring the best guest experience.
Monitor competitor activity and market trends, responding quickly to opportunities.
Build client relationships, with professionalism, trust and sincerity.
Promote new campaigns and IHG initiatives
Complete RFP’s and proposals in allocated time frame
Research, Identify and convert on sales leads.
Participate in promotional events
Efficient system and diary management to maximise sales opportunities

This description outlines the key responsibilities and values of the role but is not exhaustive.

If this sounds like the right opportunity for you, we’d love to hear from you.

Pay: £27,955.20 per year

Benefits:

Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Ability to commute/relocate:

Manchester M4 4AF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

client experience manager jobs in eng

Reservations Coordinator

Project Manager - Client Onboarding

Guest & Colleague Experience Manager

Senior Client Solutions Manager

Contact Centre Operations Manager

Business Operations Administrator (PT/FT Flex)

Customer Experience Manager

Customer Experience Manager

General Manager - Mon to Fri

Client Success Manager

Client Services, eDiscovery Project Manager

Client Manager

Partner Success Manager, UK

Client Operations Manager - Fitness & Wellbeing

Manager, Customer Success Management

Client Relationship & Account Manager

Recording Studio Manager – Bookings & Operations, Hackney

Client Relationship Manager

Client Account Manager

Events Manager

I want to receive the latest job alerts for client experience manager in eng

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