Crm executive Work, Jobs in Eng (with Salaries)

CRM Executive
Hotel Chocolat —Royston
- £35,000 a year
- Hybrid work
- Hotel
- Communication skills
- Employee discount
14d
Revenue Operations Executive
Product Marketing Alliance —London
- £32,000 - £35,000 a year
- Full-time
- Remote
- Salesforce
- Scripting
- APIs
- Annual leave
- Work from home
5d
CRM Executive
MVF —London
- Hybrid work
- CRM software
- AI
Senior CRM Executive
Pinsent Masons —Manchester
- Full-time
- Hybrid work
- CRM software
- Business development
- AI
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
CRM Lifecycle Executive
Moneybox —London
- Full-time
- Hybrid work
- CRM software
- Organisational skills
CRM Executive (FTC)
Hertility —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Paid training
16h
CRM Executive
Fresha —London
- Data analysis skills
- Communication skills
Quick apply
Trainee Account Executive (HF1352575)
Flourish —London
- £30,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Regional Talent Liaison Executive
WMGC —Birmingham
- £47,500 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
CRM & Digital Campaign Executive
Ancaster Group Ltd —Chislehurst
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
CRM & Loyalty Executive
REPRESENT —Bolton
- CRM software
- Organisational skills
- Annual leave
- Work from home
Customer Experience Executive
BYD Europe —Uxbridge
- Microsoft Powerpoint
- CRM software
- Data analysis skills
Business Development Executive
Integra Global Solutions —London
- Full-time
- Remote
- Business development
- Bachelor's degree
- Travel
- Work from home
- Flexible schedule
Senior CRM Executive (6 Month Fixed-Term Contract)
Moonpig —London
- Hybrid work
- CRM software
- Analytics
- Employee discount
- Flexible schedule
CRM & Data Insights Executive
EMJ —London
- £35,000 - £40,000 a year
- Monday to Friday
- Hybrid work
Quick apply
7d
UK & Europe Account Executive
Crunchtime —London
- Remote
- Travel
- Restaurant
- Communication skills
- Gym membership
- Life insurance
Quick apply
Client Onboarding Executive
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
International Relationship Executive
Charles Russell Speechlys —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Event Communications Executive - Fixed Term Contract
Hanson Wade Group —London
- Hybrid work
- CRM software
- No degree
- Travel

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CRM Executive

Hotel Chocolat -
Royston

Apply Now

Job details

£35,000 a year
14 days ago

Benefits

Employee discount

Qualifications

Email marketing
Marketing campaign planning
Stakeholder collaboration
Stakeholder liaison
Performance reporting in digital marketing
Internal department liaison
Customer relationship management
Relationship management
Multi-channel digital marketing campaigns
Communication skills

Full job description

Job Introduction

As part of our mission to make people happy through chocolate, we’re looking for a Marketing Executive – CRM to join our CRM team.

As the CRM Executive, you’ll be responsible for planning and delivering targeted multichannel strategies and campaigns that drive value from our database of over 3 million customers. You’ll work closely with our platform provider, Ometria, to ensure campaigns are creative, data-driven, and executed efficiently across all channels. Your efforts will help build lasting and profitable customer relationships through personalised and engaging CRM communications.

As well as a competitive salary and company benefits, you’ll receive 50% discount on all products, and a delicious 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at Hotel Chocolat, we've adopted a hybrid working pattern where appropriate. For this role, it means working 2-3 days onsite with the remaining days spent working remotely, from home or wherever you like! The on-site location for this role is our Head Office ‘Mint House’ in Royston, Hertfordshire, our home since 1994; just off the A505, ten minutes’ walk from Royston Train station and commutable from London Kings Cross.

What You’ll Be Doing….

Develop CRM communication strategies across direct to consumer channels including email, SMS, App Push and Direct Mail to drive incremental behaviour among specific customer segments.
Manage the end-to-end development of CRM campaigns, including calendar management, creative briefs, data insights, audience selections, and channel execution with Ometria.
Be an Ometria super user, leveraging its full potential to optimise omnichannel communications.
Produce campaign reports to analyse performance, uncover insights, and recommend improvements.
Collaborate with Campaign, Product, Insights, and other internal teams to align CRM activity with wider business goals.
Implement a test-and-learn approach to continually refine and optimise campaigns.
Collaborate with the Loyalty team to deliver a positive experience to our VIP.ME members and grow customer retention, frequency and lifetime value.

Who You Are…

You have 2+ years of CRM experience in an ecommerce or retail environment.
Experience working with Ometria or similar customer marketing platforms (CMPs).
Strong understanding of CRM KPIs and experience delivering CRM strategies.
You’re a strong communicator and can build effective relationships across different teams.
You’re enthusiastic, self-motivated, and adaptable to a fast-paced business environment.

Who We Are…

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to 165 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers, and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity, and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

Apply Now

Refine Your Search

crm executive jobs in eng

CRM Executive

Revenue Operations Executive

CRM Executive

Senior CRM Executive

Partnerships Development & Account Executive

CRM Lifecycle Executive

CRM Executive (FTC)

CRM Executive

Trainee Account Executive (HF1352575)

Regional Talent Liaison Executive

CRM & Digital Campaign Executive

CRM & Loyalty Executive

Customer Experience Executive

Business Development Executive

Senior CRM Executive (6 Month Fixed-Term Contract)

CRM & Data Insights Executive

UK & Europe Account Executive

Client Onboarding Executive

International Relationship Executive

Event Communications Executive - Fixed Term Contract

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