Customer service technician Work, Jobs in Eng (with Salaries)

Field Service & Technical Sales Specialist - Medical Equipment
Prescott's, Inc —Salisbury
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- CRM software
- Schematics
- Sales
- Annual leave
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Digital Development Apprentice
Derby City Council —Derby
- £17,710.89 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
IT Support Technician / Customer Service Advisor
Cevitr Ltd —Farnborough
- £25,000 - £28,000 a year
- Weekend availability
- Customer service
- Computer skills
- Communication skills
- Free parking
Quick apply
8d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
8d
Customer Service Field Representative
Resolvecall —Woking
- £26,689.78 - £37,765.78 a year
- Full-time
- Financial services
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Service Field Representative - 3 Month Fixed Term Contract
Resolvecall —Manchester
- £26,689.78 a year
- Full-time
- Data entry
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
Technical Services & Field Solutions Specialist
SM Ford Technical Services —Leeds
- £40,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Maintenance
- Free parking
- Flexitime
Quick apply
5d
Digital Support Apprentice
Lanes Group —Leeds
- £20,670 a year
- Full-time
- Hybrid work
Quick apply
2d
Customer Service Technician
Sécheron Hasler Group —Manchester
- CRM software
- Schematics
- Maintenance
Quick apply
Customer Service & IT Apprentice
Frozen Computers —Ashton-on-Ribble
- £8 an hour
- Hybrid work
- Schematics
- Hand tools
Quick apply
6d
Customer Service Assistant / Pin Technician
Tenpin - Milton Keynes —Milton Keynes
- Up to £13.28 an hour
- Part-time
- No experience needed
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Field Service Coordinator
Rotork —Leeds
- Full-time
- Microsoft Word
- CRM software
Quick apply
1h
Service Administrator/Advisor Apprentice
Adams Morey —St. Austell
- Full-time
- Customer service
- Data entry
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Customer Service Assistant / Pin Technician
Tenpin - Chester —Chester
- Up to £13.28 an hour
- Part-time
- No experience needed
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
21h
Customer Service Technician - Police Staff
Nottinghamshire Police —Arnold
- £28,071 - £29,859 a year
- Full-time
- Microsoft Office
- Annual leave
1d
Senior Director, Field Service
Salesforce —London
- Full-time
- Computer Science
- Salesforce
- Engineering
Customer Service Advisor Apprenticeship
Calex UK —Folkestone
- Full-time
- Computer literacy
- Travel
- Communication skills

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Field Service & Technical Sales Specialist - Medical Equipment

Prescott's, Inc -
Salisbury

Quick apply

Job details

Full-time
£60,000 - £80,000 a year

Benefits

Annual leave
Company pension

Qualifications

CRM software
Collaborate with healthcare professionals
Customer communication
Schematics
Sales
Machinery breakdown fault-finding
Client engagement
Maintenance
ERP software
Technical support
Microsoft Office
Business development
Bachelor's degree
Client services
Planned Preventative Maintenance (PPM) implementation
Customer support
Customer interaction
Microscopy
Fault diagnosis and repair
Communication skills
Planned maintenance
Routine servicing

Full job description

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott's, Inc.

As a Field Service & Technical Sales Specialist at Prescott’s, you will play a key role in supporting healthcare facilities across the South and Southwest England territory. This hybrid role blends technical service delivery with strategic account growth, where you will serve as both a technical expert and a trusted advisor, helping healthcare customers achieve operational up time while identifying new opportunities for repair services, refurbishments, and long-term service contracts. This is a hands-on, field-based role focused on inspecting, maintaining, and repairing surgical microscopes and related equipment. You will work directly with hospitals and clinics to ensure their systems operate safely, efficiently, and in compliance with company and OEM standards.

This position is ideal for candidates with a strong technical background—particularly in biomedical, mechanical, or engineering fields—who enjoy working with tools, solving problems onsite, and building trusted relationships with customers. While sales experience is helpful, it is not required; we provide full training to help you develop the customer-facing and commercial skills needed to grow within the role.

This role offers a competitive base salary with unlimited commission potential. Our commission structure rewards performance for completed service contracts, repairs, and refurbished microscope sales. High-performing specialists can achieve total earnings in the range of £60,000–£80,000 per year.

This position can be worked in and around Salisbury, England.

Responsibilities:

Inspect and assess medical equipment to identify service needs, diagnose operational issues, and recommend appropriate repair or maintenance solutions.
Perform scheduled preventive maintenance and safety inspections on surgical microscopes and related equipment in accordance with OEM and company standards.
Work closely with hospitals, clinics, and surgical teams to ensure their equipment operates safely and reliably.
Build and maintain trusted relationships with healthcare professionals through excellent service, professionalism, and responsiveness.
Travel to customer sites to perform hands-on service work, attend service meetings, and identify opportunities for ongoing maintenance or refurbishment support.
Drive new business and account growth within the assigned territory, identifying opportunities for service contracts, refurbishments, and equipment sales.
Respond promptly to multiple weekly service calls, prioritizing urgent repair needs and delivering fast, effective resolutions to keep clinical operations running smoothly.
Ensure all service activities comply with company policies, procedures, and regulatory requirements.
Represent Prescott’s at industry conferences and trade shows by showcasing our service capabilities, engaging with new clients, and strengthening brand awareness.

Requirements

Must be eligible to work in the UK (no sponsorship available).
1-3 years of experience in field service, biomedical engineering, or technical sales within the medical device or healthcare industry.
University degree, technical diploma, or equivalent experience in biomedical engineering, mechanical engineering, or a related technical field a plus.
Strong technical acumen with the ability to diagnose, repair and maintain complex medical or industrial equipment.
Proven ability to build relationships and influence purchasing decisions in a professional setting.
Comfortable balancing hands-on service work with customer-facing commercial responsibilities.
Ability to read and interpret service manuals, schematics, and technical documentation.
Excellent communication and customer service skills with a professional, solution-oriented approach.
Organized and self-motivated, and capable of managing priorities across a wide geographic territory.
Proficient with CRM systems and Microsoft Office Suite; experience with ERP or field service software is an advantage.
Willingness to travel frequently within the assigned territory (approximately 60–80%).

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

Vacation
20 paid holidays plus bank holidays
Uncapped commission
Workplace pension
Company phone and iPad

But we don't stop there – we're committed to your continuous learning and development, offering opportunities for training, workshops, and certifications. Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

Quick apply

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