Head of guest experience Work, Jobs in Eng (with Salaries)

Head of Executive Office
National Trust —Swindon
- £60,000 a year
- Full-time
- Team management
- Leadership
- Free parking
- Employee assistance programme
6d
Head of Global Leadership Development and Corporate Learning
InterContinental Hotels Group —Windsor
- Hotel
- Team management
- Training & development
- Employee discount
4d
Head of Group & Event Planning
The Dorchester —London
- Sales
- Customer service
- Computer literacy
- Employee discount
- Referral programme
Cluster Quality & Guest Experience Manager - Luxury Operations
Middle Eight —London
- Full-time
- Hotel
- Analysis skills
- Presentation skills
- Employee discount
- Referral programme
Quick apply
6d
Head of Guest Experience & Protocol
NeuroDoctrine —Manchester
- £28,000 - £34,000 a year
- Part-time
- Hotel
- Organisational skills
- In-person
- Gym membership
Quick apply
2d
Senior Event Operations Manager
Curate Group —London
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Budgeting
- Annual leave
Quick apply
13d
Head Reception Manager
Mere Court Hotel —Knutsford
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
Quick apply
Park Management - Assistant General Manager - PA1
Parkdean Resorts —Skegness
- £58,192.33 a year
- Weekend availability
- Conflict management
- Recruiting
- Organisational skills
- Store discount
- Employee assistance programme
Quick apply
6d
Head of Sales and Events
Broadwick —London
- Overtime
- CRM software
- Analysis skills
- Leadership
- Profit sharing
- Annual leave
Quick apply
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Restaurant management
- English
- Employee assistance programme
Quick apply
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Events Coordinator - Soho Farmhouse
Soho House & Co. —Banbury
- Weekend availability
- Guest services
- Employee discount
Quick apply
Experienced Guest Relations Manager
Dalata —Manchester
- Full-time
- Computer literacy
- English
- Hotel
- Employee assistance programme
Quick apply
6d
Head of Operations
Barnham Broom —Norwich
- £50,000 - £60,000 a year
- Weekend availability
- Restaurant management
- Hotel
- Team management
- Free parking
- Gym membership
Quick apply
4d
Head of Hospitality
Oak View Group —London
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Leadership
11d
Guest Relations & Guest Experience Manager
At Sloane —London
- £9,000 - £10,000 a year
- Weekend availability
- Hotel
- Annual leave
head of creative
Wagamama —London
- Hybrid work
- Hospitality
- Team management
- Budgeting
- Employee discount
Head of Operations
HandPickedHotels —Sevenoaks Town and St. John's
- Hotel
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
13d
Head of Guest Experience
Exclusive Household Cavalry —London
- £30,000 a year
- Weekend availability
- Bar
- In-person
- Training & development
- Relocation assistance
Quick apply
12d
Head of Sales Operations
Village Hotels - Central Team - Sales —Warrington
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Salesforce
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d

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Head of Executive Office

National Trust -
Swindon

Apply Now

Job details

Full-time | Fixed term contract
£60,000 a year
6 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Meeting coordination
Stakeholder collaboration
Stakeholder liaison
Team management
Decision making
Executive support experience
Project leadership
Leadership

Full job description

The National Trust’s commitment is “For everyone, for ever.” Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone can thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access.

We’re looking for a Head of Executive Office to join our team on an 18-month fixed term contract to lead and develop a successful team that supports the Director General and helps ensure their time, focus and energy are directed towards the organisation’s most important priorities.

In this strategic leadership role, you’ll have responsibility for coordinating activity, building alignment across teams and enabling effective decision-making at the highest level. You’ll focus on building on the team’s success and continuing to develop capability.

What it's like to work here:Our Executive Office is well established and highly valued, with an engaged team that are performing well and committed to continuous improvement. Reporting to the Strategy & Governance Director, you’ll work closely together, with the Director General and senior leaders across the organisation, helping create the conditions that allow others to succeed. This is a role for someone who enjoys bringing people together, building trusted relationships and enabling great work behind the scenes.

Your contractual location will be our head office in Swindon. However, we operate a hybrid approach to working and expect colleagues to spend 40-60% of their working week at a National Trust location. There is flexibility within this framework, and the specific working pattern for this role will be discussed in more detail at interview.

What you'll be doing:You’ll lead the Executive Office, ensuring it provides proactive, professional and high-quality support to the Director General. You’ll oversee the planning and coordination that enables the Director General to focus on strategic priorities, key relationships and opportunities that deliver the greatest organisational impact.

You’ll manage the Director General’s external impact planning, helping to balance competing demands on time and ensuring engagement activity aligns with organisational priorities. You’ll ensure the team prepares the Director General for meetings, events and external engagements through high-quality briefings, planning and coordination.

Working as an integrated part of the Strategy & Governance senior leadership team, you’ll help maintain a view of priorities across the directorate, bringing together plans, identifying dependencies and supporting collaboration. You’ll lead projects and initiatives that improve organisational effectiveness, oversee special pieces of work and continue to develop a capable and high-performing Executive Office team.

Who we're looking forYou’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale;

Experience leading a Chief Executive’s Office, Executive Office or similar function within a large and complex organisation, providing support to senior organisational leadership.

Judgement and decision-making skills, with the ability to prioritise competing demands and make informed decisions on behalf of senior leaders.

Collaborative relationship-building and influencing skills with the ability to build trust and work effectively with Executive Directors, senior leaders and external stakeholders.

Well-developed leadership skills with experience of developing diverse teams and creating an inclusive culture where different perspectives are valued.

Experience managing competing organisational priorities and exercising sound judgement in the allocation of senior executive time and attention.

Ability to maintain discretion, resilience and professionalism when working with highly sensitive information and high-profile stakeholders.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 01/09/28)

Apply Now

Refine Your Search

head of guest experience jobs in eng

Head of Executive Office

Head of Global Leadership Development and Corporate Learning

Head of Group & Event Planning

Cluster Quality & Guest Experience Manager - Luxury Operations

Head of Guest Experience & Protocol

Senior Event Operations Manager

Head Reception Manager

Park Management - Assistant General Manager - PA1

Head of Sales and Events

Head of Operations

Head Host / Reservations & Guest Experience Lead

Events Coordinator - Soho Farmhouse

Experienced Guest Relations Manager

Head of Operations

Head of Hospitality

Guest Relations & Guest Experience Manager

head of creative

Head of Operations

Head of Guest Experience

Head of Sales Operations

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