Helpdesk agent Work, Jobs in Eng (with Salaries)

Freelance Account Helpdesk Agent
International Workplace Group plc —London
- Remote
- English
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Support Associate (hybrid)
flatfair —London
- From £26,500 a year
- Hybrid work
- Communication skills
- Annual leave
7d
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
Freelance Account Helpdesk Agent
IWG —London
Customer Helpdesk Support
Gigaclear —Abingdon
- £26,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Automotive Helpdesk Agent
MSX International —Coventry
- Up to £42.17 an hour
- Full-time
- Remote
- Automotive diagnostics
- Annual leave
Quick apply
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
Customer Service Executive
Epassi —Haywards Heath
- Temporary
- Hybrid work
- English
- No degree
IT Support Apprentice
QA Apprenticeships —Solihull
- £16,640 a year
- Monday to Friday
- Hybrid work
- Work from home
5d
IT Field Support
Montcalm Collection —London
- Weekend availability
- Hotel
- Analysis skills
- Travel
Quick apply
14d
Service Delivery Agent
Mitie —Birmingham
- Organisational skills
- Communication skills
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
B2C Customer Support Lead
Deltatre —London
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
14d
Travel Agent / Membership Executive
utc.travel —Leeds
- £13.50 - £14.00 an hour
- Part-time
- English
- Travel
- In-person
Quick apply
1d
Solutions Engineer - Remote
Siena AI —London
- Full-time
- Remote
- APIs
- AI
Product Manager
Siena AI —London
- Full-time
- Remote
- AI
School Caretaker (Site Agent)
Mitie —Luton
- £13.31 an hour
- School
14d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- English
- In-person
- Communication skills
Quick apply
Automotive Manager Level 1 Team
MSX International —Coventry
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Annual leave
Quick apply

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Freelance Account Helpdesk Agent

International Workplace Group plc -
London

Apply Now

Job details

Freelance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
English
Complaint handling
Customer interaction

Full job description

Location City:

London
Country:

United Kingdom
Location Type:

Remote
Contract Type:

Freelance
Employee Type:

Freelancer
Essential Languages:

English
Vacancy Reference:

50554

Account Helpdesk Agent

Are you ready to join the workspace transformation?

Leading a transformation requires talent, energy, focus and commitment – that’s why we’re looking for entrepreneurial people who are full of fantastic ideas and have the energy to turn them into reality.

If that sounds like you read below to find out more!

Job purpose

IWG currently has openings for “Account Helpdesk Agents” working within our Customer Service Team. As an Account Helpdesk Agent you play a key role in ensuring our Customers have a Great Day at Work – everyday – by carrying out the below tasks.

Handling customer service queries via telephone and email.
Resolve account, billing and payment queries.
Provide first-contact resolution where possible.
Update Customers on the progress of their query when first-contact resolution is not possible.
Liaise with non-customer facing departments and local field teams to provide speedy resolution to our Customers.
Manage Customer complaints and queries in the designated system.
Meet agreed SLA’s – regardless of support required from additional departments the responsibility of providing resolution within SLA lies with the Account Helpdesk Agent.
Work towards both individual and team targets daily.
Perform other duties and tasks as assigned.

About IWG

IWG companies such as Regus, Spaces, No18, Openoffice, Basepoint and Signature now help millions of people in almost 3,300 locations in over 1,000 towns and cities across more than 110 countries. We create personal, financial and strategic value for businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders

About Account Helpdesk

Our Barcelona based Account Helpdesk comprises of a team of 60+ international professionals from all over the world. By working together, we can provide our Customers with world class service and on-the-spot resolution to make sure that they have a Great Day at Work!

We believe that in order for our Customers to have a Great Day at Work our team should too – that’s why we have created a fast-paced, dynamic and engaging department that celebrates each of our Agents and holds regular themed event days and team building gatherings.

Check us out on Instagram @iwg_ops_bcn

Apply Now

Refine Your Search

helpdesk agent jobs in eng

Freelance Account Helpdesk Agent

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Support Associate (hybrid)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Freelance Account Helpdesk Agent

Customer Helpdesk Support

Automotive Helpdesk Agent

Helpdesk Agent

Customer Service Executive

IT Support Apprentice

IT Field Support

Service Delivery Agent

Help Desk Engineer

B2C Customer Support Lead

Travel Agent / Membership Executive

Solutions Engineer - Remote

Product Manager

School Caretaker (Site Agent)

Facilities Coordinator

Automotive Manager Level 1 Team

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