Helpdesk coordinator Work, Jobs in Eng (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
19h
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
7d
Helpdesk Coordinator
CBRE —London
- Full-time
- Computer literacy
- English
- Communication skills
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
8d
Help Desk Coordinator
Restaurant Associates —London
- £15.31 an hour
- Full-time
- Restaurant
- Communication skills
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Service Desk Coordinator
Rapport —London
- £34,500 a year
- Full-time
- Guest services
- Communication skills
- Employee assistance programme
Receptionist & Helpdesk Coordinator
Rapport —London
- £20,545 a year
- Part-time
- Continuous improvement
- Front desk
- Training & development
- Employee assistance programme
8d
Facilities Helpdesk Administrator
ISS Facility Services —Birmingham
- Computer literacy
- Continuous improvement
- Quality control
Quick apply
2d
Helpdesk Agent
Arcus FM —Redditch
- £26,437 a year
- Weekend availability
- Phone etiquette
- Annual leave
Quick apply
Service Coordinator
MSA, The Safety Company —Bristol
- Full-time
- Remote
- Computer literacy
- Communication skills
6h
Graduate Operations Coordinator
EMJ —London
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Front desk
Quick apply
5d
Helpdesk Coordinator
Mitie —Swindon
- Organisational skills
6d
Facilities & Maintenance Coordinator
Maxro management limited —Deal
- From £15 an hour
- Part-time
- Hybrid work
- Computer literacy
- Supervising experience
Quick apply
5d
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
13d
Facilities Coordinator - Tower Place
CBRE —London
- Full-time
Office Coordinator
Bibby Financial Services —Manchester
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
Facilities Coordinator - Chancery Place, Manchester, UK
CBRE —Manchester
- Full-time
14d
Client Service Coordinator Facilities VA2875
Anabas —London
- £23,150 a year
- Full-time
- Organisational skills
- Front desk
- Computer skills
- Annual leave
- Employee assistance programme
1d
Helpdesk Advisor
CBRE —Leeds
- Part-time

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Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
19 hours ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

helpdesk coordinator jobs in eng

Aftersales Coordinator

Helpdesk Co-Ordinator

Helpdesk Coordinator

Help desk Coordinator

Help Desk Coordinator

IT Technical Support & Warehouse Operations Coordinator

Service Desk Coordinator

Receptionist & Helpdesk Coordinator

Facilities Helpdesk Administrator

Helpdesk Agent

Service Coordinator

Graduate Operations Coordinator

Helpdesk Coordinator

Facilities & Maintenance Coordinator

Service Helpdesk Coordinator

Facilities Coordinator - Tower Place

Office Coordinator

Facilities Coordinator - Chancery Place, Manchester, UK

Client Service Coordinator Facilities VA2875

Helpdesk Advisor

I want to receive the latest job alerts for helpdesk coordinator in eng

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