Locality manager customer and Work, Jobs in Eng (with Salaries)

Locality Manager - Customer and Neighbourhood
SNG (Sovereign Network Group) —Bristol
- £62,000 - £76,000 a year
- Full-time
- Communication skills
4d
Service Manager
The Avalon Group —Stockton-on-Tees
- £28,222.95 a year
- Full-time
- Management
- Supervising experience
- IT
- Employee discount
Quick apply
2d
Income Locality Manager (Strategic Performance)
Platform Housing —Birmingham
- Up to £52,743 a year
- Remote
- Microsoft Excel
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3d
Betting Shop Manager - Gloucester
BoyleSports —Gloucester
- £15 an hour
- Supervising experience
- Retail management
Quick apply
Senior Housing Officer
Islington Council —Islington
- £47,925 - £51,228 a year
- Employee discount
11d
Customer Accounts Manager
SNG (Sovereign Network Group) —Exeter
- £42,000 - £52,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Betting Shop Manager - Leicester Narborough Road
BoyleSports —Leicester
- £15 an hour
- Supervising experience
- Retail management
Quick apply
Facilities Manager
JLL —Birmingham
- Part-time
- Management
- IT
Service Team Resource Planner
Brass Monkey Health —Wetherby
- £30,000 - £32,500 a year
- Full-time
- CRM software
- Administrative experience
- Electrical experience
Quick apply
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
Registered Manager
CareTech Group —Ashford
- £36,000 - £38,000 a year
- Full-time
- Management
- Leadership
6d
Inclusive Employment Team Manager
Gloucestershire County Council —Gloucester
- £48,226 - £51,356 a year
- Hybrid work
- English
- Annual leave
- Employee assistance programme
9d
Business Support Officer - Day Opportunities
Hertfordshire County Council —Stevenage
- £25,583 - £28,412 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Neighbourhood Officer - Outer GM Area
MSV Housing Group —Trafford
- £35,859 - £38,141 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Employee assistance programme
- Sick pay
High Rise Co-ordinator
Platform Housing —Leicester
- Up to £11,864 a year
- Night shift
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Facilities Manager
NAA-Jones Lang LaSalle Resources —Birmingham
- Part-time
- Management
- IT
- In-person
Quick apply
Senior Practitioner
Suffolk County Council —Ipswich
- £40,777 - £47,054 a year
- Full-time
- Leadership
- Annual leave
9d
Facilities Supervisor
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Full-time
- Management
10d
Approved Electrician
Platform Housing —Matlock
- £40,862 a year
- Customer service
- Driving
- Communication skills
Repairs Supervisor
YMCA DownsLink Group —Hove
- £35,000 a year
- Full-time
- Maintenance
- Team management
- Plumbing

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locality manager customer and jobs near eng

Locality Manager - Customer and Neighbourhood

SNG (Sovereign Network Group) -
Bristol

Apply Now

Job details

Full-time
£62,000 - £76,000 a year
4 days ago

Benefits

Private dental insurance
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time

Qualifications

Communication skills

Full job description

Salary:

£62,000.00 - £76,000.00 Per year ‌

At Sovereign Network Group (SNG), our purpose is to provide good, affordable homes that are the foundation for a better life. We want to have a positive and lasting impact on our customers lives by offering safe, high-quality homes and building strong, connected communities. By shaping our services around specific localities, our local teams can manage homes and places more proactively, working closely with customers, communities, and local partners.

We have a fantastic opportunity to join us as a Locality Manager (Customer and Neighbourhoods) to lead the delivery of proactive and customer centric services. Based from our office in Bristol , you will lead a team of Officers who are responsible for tenancy and neighbourhood management in a Locality that covers, Bristol and Gloucester . You'll combine office and home working in line with our hybrid approach, spending two days in the office a week. You'll need to travel across our geography when required so you should be happy to travel and have access to transport.

The Role

Reporting into one of our Regional Directors of Localities, you'll manage a team of up to 12 people across your locality, including Locality Officers, and Anti-Social Behaviour Officers. You'll set direction within the team by being clear on expectations, role modelling our values and supporting team and individual performance through robust feedback. You'll ensure that teams work together to deliver the right outcome for our customers in a safe and timely way.Responsibilities include:

Being visible and present as a leader within the team, demonstrating professionalism and confidence and developing a high performing and well supported team
Leading on all strategic and operational elements of service delivery across your locality with focus on customer, lease and tenancy management to enable customers to sustain their tenancy
Working collaboratively with Locality Managers (Property Services) and cross functional senior leaders to deliver the Corporate Plan and Customer Vision
Developing productive relationships with local stakeholders built on trust, respect, and a joint interest in improving the lives of our residents and communities, with a specific focus on Local Authority partners, statutory agencies, and elected members within a locality
Developing and maintaining a digital presence within localities, actively broadcasting community messaging and by hearing our customers voice, develop innovative solutions to build community ownership
Securing social impact benefits into the locality that create opportunity and improvements for our places; actively lead locality resident engagement activities to facilitate the co-creation of service as required
Collaboratively develop, set, and monitor challenging targets for key business services that meet agreed performance, service and financial standards ensuring customer satisfaction, cost effectiveness and value for money

What you'll need

You should have experience in a similar senior role, delivering tenancy management and neighbourhoods services to customers cross tenure. You'll need to demonstrate experience of managing a multi-disciplinary customer focused team in a large and complex organisation with demonstratable knowledge of performance improvement. You'll have a high level of technical tenancy and neighbourhood management expertise. You'll also need:

Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service
The ability to effectively manage and lead a team; inspiring, supporting and developing them to optimise their performance
A track record of meeting deadlines and working effectively with others in a complex and dynamic environment
Strong people skills and you'll be an effective communicator, with the ability to influence and challenge
Evidence of excellent customer service achievements in a complex delivery environment
Excellent oral and written communication and interpersonal skills
Membership of a professional body – CIH (Chartered Institute of Housing) or equivalent or working towards this is preferred

Please note: Interviews will be held on 27th July in Bristol

Job Description

We have some great benefits at SNG, including:

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Please note a Basic DBS check will be undertaken for the successful candidate.

Apply Now

Refine Your Search

locality manager customer and jobs in eng

Locality Manager - Customer and Neighbourhood

Service Manager

Income Locality Manager (Strategic Performance)

Betting Shop Manager - Gloucester

Senior Housing Officer

Customer Accounts Manager

Betting Shop Manager - Leicester Narborough Road

Facilities Manager

Service Team Resource Planner

Engagement Officer

Registered Manager

Inclusive Employment Team Manager

Business Support Officer - Day Opportunities

Neighbourhood Officer - Outer GM Area

High Rise Co-ordinator

Facilities Manager

Senior Practitioner

Facilities Supervisor

Approved Electrician

Repairs Supervisor

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