Account supervisor Work, Jobs in England (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
12d
Credit Control Supervisor FTC 12 months
Fora Space Limited —London
- ERP systems
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
Account Supervisor
Airbox Fulfilment —Leighton Buzzard
- £28,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
Key Accounts Sales Support & Supply Chain / CSL Team leader
ADM —London
- Team management
- Business
- Communication skills
Team Leader- Credit Control- Bond International
Bond International —Pocklington
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
Module Leader and Lecturer (Accounting, Finance and Economics)
Oxford International Education Group —London
- Full-time
- Microsoft Excel
- Master's degree
- IT
Quick apply
6d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Accounts Receivable Team Leader
Nacro —Birmingham
- £34,421 - £35,454 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Supervising experience
13d
Finance Supervisor - Accounts Payable
Mandarin Oriental Hyde Park —London
- Full-time
- Hospitality
- Hotel
- Travel
- Health & wellbeing programme
- Employee assistance programme
Group Payroll Supervisor
Hollywoodbowlgroup —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Supervising experience
- Employee assistance programme
- Employee discount
Accounts Supervisor
VisitBritain/VisitEngland —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Presentation skills
- Annual leave
- Employee discount
Finance Supervisor - London Marriott Hotel Maida Vale
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
Customer Services Supervisor
DHL —Banbury
- £35,901 a year
- Monday to Friday
- Management
- Free parking
- Annual leave
Customer Service Team Leader
Macfarlane Group —Reading
- £35,000 - £40,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Finance Supervisor - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
6d
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
12d
Payroll Operations Supervisor
Select Engineering —Solihull
- £30 an hour
- Call to connect
- Microsoft Excel
- Analysis skills
- Supervising experience
Specialty - Credit Control Team Leader
Sedgwick —Leeds
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Team Leader - Financial Lines & Construction
AXA —Ipswich
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

account supervisor jobs in england

Customer Success Supervisor

Customer Support Team Leader & Account Manager

Credit Control Supervisor FTC 12 months

Account Supervisor

Key Accounts Sales Support & Supply Chain / CSL Team leader

Team Leader- Credit Control- Bond International

Module Leader and Lecturer (Accounting, Finance and Economics)

Customer Service Team Leader - 12 Month Fixed Term Contract

Accounts Receivable Team Leader

Finance Supervisor - Accounts Payable

Group Payroll Supervisor

Accounts Supervisor

Finance Supervisor - London Marriott Hotel Maida Vale

Customer Services Supervisor

Customer Service Team Leader

Finance Supervisor - London Marriott Hotel Regents Park

Helpdesk Team Leader

Payroll Operations Supervisor

Specialty - Credit Control Team Leader

Team Leader - Financial Lines & Construction

I want to receive the latest job alerts for account supervisor in england

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