Client onboarding manager Work, Jobs in England (with Salaries)

Client Success Onboarding Manager
Anaqua —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
Quick apply
Global Markets Client Onboarding Manager
Bank of America —Chester
- Full-time
- Sales
- Financial services
- Communication skills
Client Onboarding Manager
Williams Stanley and Co —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
13d
Client Onboarding Lead
Octopus Energy Group —London
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Travel
Quick apply
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Client Lifecycle Manager
Hazlewoods —Cheltenham
- £45,000 - £50,000 a year
- Full-time
- Leadership
- Communication skills
Client Engagement & Onboarding Manager (Legal)
MPL Claims Management —Colchester
- Up to £60,000 a year
- Full-time
- IT
Quick apply
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
Quick apply
Onboarding Project Manager
Block, Inc. —London
- Spanish
- Project management
- Travel
Operations Improvement Manager
M Group —Bury St. Edmunds
- £44,000 - £55,000 a year
- Continuous improvement
- Annual leave
- Employee assistance programme
Project Manager, Client Onboarding
FIA-Tech —London
- Full-time
- Sales
- SQL
- Analysis skills
Quick apply
Senior Customer Onboarding Manager
Smartly —London
- Project management
- Bachelor's degree
- No degree
Client Strategy Manager
Zenzero Solutions —Jersey
- IT
Manager, Implementations
Canoe Intelligence —London
- £100,000 - £120,000 a year
- Hybrid work
- Management
- Project management
- Continuous improvement
- Work from home
- Employee assistance programme
6d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
Quick apply
Strutt & Parker - Residential and Rural, Client Onboarding Quality Control Officer
BNP Paribas —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
8d
Relationship Manager - Grata
Datasite —London
- Full-time
Senior Client Success Executive
PEI Group —London
- English
- Administrative experience

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client onboarding manager jobs near england

Client Success Onboarding Manager

Anaqua -
London

Quick apply

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Project management
Bachelor's degree
Project implementation
Communication skills
Time management

Full job description

Client Success Onboarding Manager

The Client Success Onboarding Manager is responsible for helping our clients successfully transition from implementation with the Professional Services team to go-live with the Client Success Team(s). The onboarding phase is intended to assist with the adoption of the solution they’ve invested in with Anaqua and is a critical phase of the client’s journey that sets the foundation for their success. You will work closely with the client after contract execution and help accelerate time to value. Our specialists achieve this through identifying the appropriate client stakeholders and developing strong rapport, validating their business goals and objectives, and executing against a defined onboarding timeline in conjunction with the Professional Services Project Timeline. You will be the primary contact for the client to reach out as they experience Anaqua in a live environment for the first time post implementation. You will partner with Sales, Professional Services, Client Success, and other internal teams as needed to ensure clients have a great first experience with Anaqua.

We are looking for a professional who genuinely enjoys interacting with others and can motivate or maintain enthusiasm throughout the onboarding engagement. The ideal candidate has great communication skills and technical acumen, is proactive, results oriented, and able to provide a high level of client satisfaction to both the client and internal teams. This is an opportunity to bring your experience as a consultant, implementation expert, or project manager along with a high level of client service.

You’ll love this role if you want to:

Ensure clients see immediate success and value by conducting orientation and enablement sessions, familiarizing client with available support resources, and minimizing roadblocks in early adoption of our products and services,
Coordinate and execute onboarding related activities with clients via web-based meetings, phone, and email throughout the various stages of onboarding,
Set and manage expectations in onboarding timeline, monitoring client’s achievements during onboarding, and measuring KPIs and success metrics,
Develop training tracks on how to use and get started with the solution and offer options for which types of training are most effective for various personas from administrators and technical leads to end users,
Where required, coordinate effectively with client agencies and third parties to drive desired implementation outcomes,
Become well versed in all solutions and stay up to date with product knowledge as new updates are made,
Maintain records of any issues, questions, or requests during the onboarding process and collaborate across internal teams to identify areas for continued improvements and help streamline onboarding processes,
Provide regular communication on the status of implementation both internally to the account team and externally to client sponsors and executives,
Ensure successful transition to the CS team after onboarding is complete.

What you’ll need to be sucessful:

IP experience is essential,
Collaborative team player who can drive cross-functional work, in person and virtually,
Demonstrated success onboarding and supporting clients, building satisfaction, advocacy, and loyalty,
Proven ability to lead client engagements to completion while maintaining high satisfaction,
Strong active listening and clear verbal communication,
Self-starter and fast learner who thrives in a changing, fast-paced environment,
Anaqua experience would be a plus,
Strong PowerPoint, Word, and Excel skills, with confident presentation abilities,
Positive, personable, flexible attitude,
Ability to prioritize, multitask, and perform well under pressure,
Genuine interest in building relationships and helping clients solve business challenges,
Excellent time management,
Highly organized, detail-oriented, and efficient,
Bachelor’s degree and/or 2+ years of relevant work experience, preferably in project management, technology implementation, training or support.

Quick apply

Refine Your Search

client onboarding manager jobs in england

Client Success Onboarding Manager

Global Markets Client Onboarding Manager

Client Onboarding Manager

Sr Client Success Manager

Client Onboarding Lead

Client Services Manager

Customer Success Manager (CSM)

Client Lifecycle Manager

Client Engagement & Onboarding Manager (Legal)

Client Development Manager

Onboarding Project Manager

Operations Improvement Manager

Project Manager, Client Onboarding

Senior Customer Onboarding Manager

Client Strategy Manager

Manager, Implementations

Client Success Manager

Strutt & Parker - Residential and Rural, Client Onboarding Quality Control Officer

Relationship Manager - Grata

Senior Client Success Executive

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