Director of social Work, Jobs in England (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Operations Director
Aiyara Partners —St Albans
- £100,000 - £120,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
Quick apply
11d
Deputy Director of Operations
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £112,782 - £129,783 a year
- Full-time
- Management
- Continuous improvement
- Contracts
6d
Director of Inclusion and Organisational Development
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £112,782 - £129,783 a year
- Full-time
- Leadership
Director of Communications
Pennon Group —Exeter
- £110,000 - £125,000 a year
- Weekend availability
- Social media management
- Presentation skills
- Team management
- Annual leave
- Employee assistance programme
6d
Director - Further Education and Post-16 Reform
Department for Education —Sheffield
- £105,000 a year
- Full-time
- Presentation skills
- Budgeting
- Leadership
3d
Director of Inclusion and Organisational Development
Norfolk & Suffolk Foundation Trust —Norwich
- £112,782 - £129,783 a year
- Full-time
- Master's degree
- Psychology
- Human resources
Director of People and Culture
NHS England —Fulbourn
- £100,000 a year
- Full-time
- Recruiting
- Training & development
- Annual leave
11d
Programme Director - West Midlands
Right to Succeed —Birmingham
- £58,916 - £63,717 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Budgeting
- Annual leave
- Work from home
Quick apply
7d
Head of Culture, Leisure and Economic Growth
Canterbury City Council —Canterbury
- £70,502.50 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Work from home
10d
Director of Strategy and Transformation
NHS England —Canary Wharf
- £100,000 a year
- Full-time
- Continuous improvement
- Team management
11d
Director of Academic Quality
UK MANAGEMENT COLLEGE —Manchester
- £50,000 - £70,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Leadership
Quick apply
11d
Regional Director of Workforce, Training and Education
NHS England —Leeds
- £131,301 a year
- Full-time
- Training & development
- Leadership
- Annual leave
2d
Director of Safeguarding
NHS Thames Valley Integrated Care Board —Oxford
- £112,782 - £129,783 a year
- Full-time
- Leadership
10d
Director of Creative
Gravitee —London
- Up to £154,000 a year
- Hybrid work
- Team management
- AI
- Communication skills
Regional Director - North East and Yorkshire
Avery Healthcare —Leeds
- £80,000 - £85,000 a year
- Continuous improvement
- Travel
- Budgeting
Quick apply
3d
Head of SEND (Statutory, Specialist & Strategic Partnerships)
Northumberland County Council —Morpeth
- £80,779 - £93,193 a year
- Call to connect
- Hybrid work
- Management
- Travel
- School
- Annual leave
Quick apply
21h
Executive Director of Public Impact
National Housing Federation —London
- £118,750 a year
- Hybrid work
- Management
- Travel
- Budgeting
- Annual leave
- Flexitime
Director of Provider Services
Salford Council —Swinton
- £91,966 - £107,293 a year
- Continuous improvement
14d
Associate Director, Social Intelligence, UK
MarketFully —London
- Full-time
- Remote
- Microsoft Powerpoint
- Presentation skills
- Team management
- Employee assistance programme
- Flexible schedule
Quick apply
5h

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

director of social jobs in england

Sr.Dir,Patient Experience

Operations Director

Deputy Director of Operations

Director of Inclusion and Organisational Development

Director of Communications

Director - Further Education and Post-16 Reform

Director of Inclusion and Organisational Development

Director of People and Culture

Programme Director - West Midlands

Head of Culture, Leisure and Economic Growth

Director of Strategy and Transformation

Director of Academic Quality

Regional Director of Workforce, Training and Education

Director of Safeguarding

Director of Creative

Regional Director - North East and Yorkshire

Head of SEND (Statutory, Specialist & Strategic Partnerships)

Executive Director of Public Impact

Director of Provider Services

Associate Director, Social Intelligence, UK

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