head of customer success Work, Jobs in england (with Salaries)

Head of Owner Success
Sykes Holiday Cottages —Chester
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Travel
Quick apply
Inzpire - Compliance & Risk Lead
QinetiQ —Lincoln
- Full-time
- Microsoft Excel
- Analysis skills
- SharePoint
- Annual leave
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of Customer Service
Zenith —Leeds
- Up to £95,000 a year
- Customer service
2d
Head of Customer Success
Duffel —London
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Financial services
Quick apply
Head of Customer Success
Xero —London
- Full-time
- Hybrid work
- Sales
- Mentoring
- Leadership
Head of Customer Success
Genuit Group —Stonehouse
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
4d
Head of Product
Xapien —London
- £140,000 - £180,000 a year
- Full-time
- Hybrid work
- Life insurance
Head of Customer Support
Whitecollars —London
- AI
Quick apply
Head of Client Success at HRtechX
HRtechX —London
- Management
- Analysis skills
- Project management
Head of Asset Intelligence
Amplius —Milton Keynes
- £81,445.19 a year
- Full-time
- Hybrid work
11d
Head of Customer Service
Utility Aid —Sleaford
- £50,000 - £65,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Health & wellbeing programme
Quick apply
4d
Head of Partner Success
Sage —Newcastle upon Tyne
- Hybrid work
- Communication skills
- Annual leave
11d
Fractional VP of Customer Success
Turtl —London
- Hybrid work
- Leadership
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Head of Customer Experience
IG Group —London
- Full-time
- Customer service
- Master's degree
- Analysis skills
Head of People Services (6 month FTC)
Macmillan Cancer Support —London
- £76,000 - £84,000 a year
- Hybrid work
- Human resources
- Leadership
3d
Head of Transaction Monitoring
Enfuce —London
- Remote
- Financial services
- Leadership
- Annual leave
Customer Success Manager, EMEA
Vercel —London
- £102,500 - £127,500 a year
- Full-time
- Remote
- JavaScript
- Work from home
Head of Strategy
Somerset Bridge Group —Bristol
- From £80,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Team management
- Annual leave
- Referral programme
Quick apply

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head of customer success jobs near england

Head of Owner Success

Sykes Holiday Cottages -
Chester

Quick apply

Job details

Full-time
£70,000 - £80,000 a year

Benefits

On-site gym
Company pension
Company events
Paid volunteer time
On-site parking

Qualifications

Analysis skills
Presentation skills
Account management
Communication skills

Full job description

Head of Owner Success

Location: Chester, with UK-wide travel
Salary: Up to £80,000 + Annual Bonus + Excellent Benefits
Reporting to: Portfolio Director

About Us

Sykes Holiday Cottages is a business with big dreams and bold ambition. With over 30 years of industry experience, over 15 regional brands, and more than 23,000 holiday homes across the UK and Ireland, we’ve become one of the UK’s fastest-growing holiday let agencies.

What started as a family-run business has grown into a vibrant team of passionate people delivering exceptional experiences for guests and property owners alike.

Part of Forge Holiday Group, we’re building a culture where ambition, creativity and collaboration thrive.

We value diversity and inclusion and encourage everyone to bring their authentic self to work. Need adjustments during the recruitment process? Just ask — we’re happy to help.

About the Role

We’re looking for an experienced and commercially focused Head of Owner Success to lead and shape our owner proposition.

Reporting to the Portfolio Director, you’ll take ownership of the Owner Success strategy, leading a national, multi-layered team across Sykes based in Chester and our Regional Brands. You'll use data, owner insight and AI-powered tools to drive growth, improve retention and deliver exceptional owner experiences.

This is a senior role with regular UK travel and the opportunity to influence strategy and drive performance at the highest level.

What You'll Be Doing

Lead and develop high-performing teams across Owner Success and Property Services

Shape and deliver the long-term Owner Success strategy

Own key performance metrics including, Portfolio Growth, Owner Retention, NPS and P&L performance

Build strong relationships with key and strategic property owners

️ Drive operational excellence and collaborate across Commercial, Marketing, Technology and Operations

✈️ Represent Sykes across the UK through owner engagement, regional visits and industry events

What We're Looking For

We’re looking for a strategic and commercially minded leader who combines big-picture thinking with operational excellence and has the credibility to influence at senior level.

You’ll bring:

✅ Significant experience in a senior leadership role within Owner Success, Customer Success, Account Management, or a related field

✅ Experience within the holiday, travel, property management, marketplace, or a similar customer-focused sector would be highly advantageous

✅ A proven track record of building, leading and scaling high-performing teams, with experience developing talent and driving a strong performance culture

✅ Strong analytical capability and experience using data, insights and performance metrics to drive decision-making and improve outcomes

✅ Exceptional communication and influencing skills, with confidence engaging and building alignment across senior stakeholders and executive teams

✅ Experience operating with a strong commercial mindset in an operational environment, balancing customer outcomes with business performance

✅ Confidence presenting and influencing at leadership and board level

✅ A willingness to travel regularly across the UK

Our Benefits

✈️ 33 days holiday + up to 5 extra with long service
Buy additional holiday
Birthday off
✋ 2 volunteering days
Enhanced parental leave
Pension contributions
Discounted stays at Forest Holidays & Sykes Cottages
❤️‍ Health cash plan & life assurance
Training & development opportunities
24/7 mental health support
‍ ️ On-site gym & parking at Chester HQ
Employee savings scheme
Long service awards & company events

✨ Join us and help shape the future of Owner Success at Sykes Holiday Cottages.

Apply today.

Quick apply

Refine Your Search

head of customer success jobs in england

Head of Owner Success

Inzpire - Compliance & Risk Lead

Global Head of Customer Support

Head of Customer Service