Helpdesk specialist Work, Jobs in England (with Salaries)

IT Helpdesk Specialist
Coveo —London
- Customer service
- IT
- Communication skills
Quick apply
Technical Customer Service Advisor
ArtiCAD Ltd —Watford
- £19,000 - £23,300 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- English
- Store discount
- Work from home
Quick apply
OLM Helpdesk Administrator
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- IT
- Office experience
6d
Supervisor Helpdesk EMEA
Arthrex —Sheffield
- Full-time
- Hybrid work
- Computer Science
- Engineering
- English
- Annual leave
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
7d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Company IT Support Specialist
Lindy Electronics Lts —Stockton-on-Tees
- £32,000 - £36,000 a year
- Microsoft Office
- SQL
- Project management
Quick apply
14d
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
7d
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Customer Operations Specialist
GlobalData Plc. —London
- £35,000 a year
- Full-time
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Facilities Helpdesk Administrator – Manchester, M3 2LF
Apleona —Manchester
- £26,000 - £28,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Computer literacy
- Employee discount
- Gym membership
IT Operations Specialist
Auction Technology Group —London
- Azure
- AWS
- Scripting
Trainee IT System & Development Assistant
Holmes and Hills LLP —Halstead
- Software development
- Python
- Employee assistance programme
- Life insurance
Analyst – Desktop Support New
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
2d
Helpdesk Administrator
Cygnet Health Care Limited —Stoke-on-Trent
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
1d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
9d

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helpdesk specialist jobs near england

IT Helpdesk Specialist

Coveo -
London

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Job details

Qualifications

Jira
Operating systems
Customer service
DNS
Mac OS
ServiceNow
IT
Communication skills
Intune
Help desk
VPN

Full job description

Power seamless work behind the scenes!

Ever wondered what it takes to keep an entire company running smoothly behind the scenes? As an IT Helpdesk Specialist at Coveo, you'll be the first point of contact for employees seeking technical support, making sure their day keeps moving, no matter the issue.

From solving access challenges to troubleshooting devices, your role is essential to maintaining a seamless, people-first support experience. You'll collaborate across the organization while building strong technical foundations and a deep understanding of how IT drives productivity.

As our IT Helpdesk Specialist, you will:

Act as the first line of support for internal technical issues, including account setup, password resets, device troubleshooting, and application support.
Triage, track, and resolve requests through our IT service management system, ensuring timely and clear communication.
Escalate complex issues to higher support levels while keeping users informed and confident throughout the process.
Support onboarding and offboarding by preparing hardware and ensuring access is ready on time.
Document recurring issues and solutions to improve internal knowledge bases and self-service resources.

Here is what will qualify you for the role:

At least 2 years of experience in a technical helpdesk or a similar environment.
Foundational knowledge of Windows and macOS operating system and hardware, and common workplace tools such as Microsoft 365, Slack, and Zoom.
Strong communication and customer service skills, with the ability to explain technical concepts clearly.
A proactive mindset with curiosity and a drive to solve problems.

What will make you stand out:

Experience with IT ticketing systems such as Jira Service Management or ServiceNow.
Familiarity with identity and access management and device management tools (e.g., Entra ID, OKTA, Google Workspace, Jamf, Microsoft Intune).
Understanding of networking fundamentals (VPN, DNS, Wi-Fi).
Comfortable using command line tools to troubleshoot and investigate technical issues.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

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Refine Your Search

helpdesk specialist jobs in england

IT Helpdesk Specialist

Technical Customer Service Advisor

OLM Helpdesk Administrator

Supervisor Helpdesk EMEA

IT Support Specialist I

IT Support Specialist

Company IT Support Specialist

CUSTOMER SUPPORT SPECIALIST

ITSM Helpdesk Specialist (ITIL)

Helpdesk Contracts Administrator

Level 1 Technical Helpdesk Technician

Customer Operations Specialist

1st Line Service Desk Analyst

Support Technician

Facilities Helpdesk Administrator – Manchester, M3 2LF

IT Operations Specialist

Trainee IT System & Development Assistant

Analyst – Desktop Support New

Helpdesk Administrator

Scheduling Team Member / Administrator

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