lifestyles manager Work, Jobs in england (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
2d
Communications Manager
BAE Systems —Warton
- £65,498 a year
6d
Fleet Manager
Thames Valley Police —Bicester
- £71,429 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Repairs Contract Liaison Manager
Norwich City Council —Norwich
- £48,226 - £51,356 a year
- Hybrid work
- Contracts
14d
Profit Protection Compliance Manager, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Bar
- No degree
- Travel
Area Manager
Borough Care Limited —Stockport
- £69,736.51 a year
- Full-time
- Driving
- Employee assistance programme
- Employee discount
Store Manager
Aldi —Barrow-In-Furness
- £52,910 - £69,000 a year
- Annual leave
Procurement and Facilities Manager
AXA —Redhill
- £70,000 a year
- Hybrid work
- Bachelor's degree
- Business
- Negotiation
- Employee discount
7d
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
13d
Operations Manager
Accent Catering Services Ltd —London
- £55,000 - £60,000 a year
- Full-time
- Food service
- Contracts
- IT
- Employee assistance programme
- Employee discount
Quick apply
12d
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Patient Access Manager
HCA Healthcare UK —Birmingham
- Full-time
- Customer service
- Communication skills
- Employee discount
13d
Operations Manager (Financial Services)
Verve —Darlington
- Hybrid work
- Financial services
- Employee discount
Operations Manager
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Analysis skills
- Team management
- Employee discount
Assistant Building Manager - The Post Building, London
Savills Management Resources —London
- £46,000 a year
- Customer service
- English
- Microsoft Office
12d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
13d
General Manager
DHL —Hatfield
- Up to £90,000 a year
Operations Manager - Wellbeing
Nuffield Health —Leeds
- Up to £37,500 a year
- Full-time
- Management
- Customer service
- Gym membership
General Manager
Welcome Break —Leeds
- Up to £45,000 a year
- Hospitality
- Hotel
- Hotel experience
- Free parking
- Employee discount
11d
Planned Delivery Contract Manager.
Norwich City Council —Norwich
- £44,075 - £47,181 a year
- Hybrid work

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
2 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

lifestyles manager jobs in england

Contact Centre Liaison Manager

Communications Manager

Fleet Manager

Repairs Contract Liaison Manager

Profit Protection Compliance Manager, Stadium of Light

Area Manager

Store Manager

Procurement and Facilities Manager

Operations Manager

Operations Manager

Operations Manager - Fleet Services

Patient Access Manager

Operations Manager (Financial Services)

Operations Manager

Assistant Building Manager - The Post Building, London

Relationship Manager

General Manager

Operations Manager - Wellbeing

General Manager

Planned Delivery Contract Manager.

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