Mobility specialist Work, Jobs in England (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Cannock
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
5d
Senior Mobility Specialist - UK
Remote —London
- £54,900 - £61,750 a year
- Remote
- English
- Mentoring
- Relocation assistance
- Annual leave
Senior KYC/Enhanced Due Diligence (Global), Specialist
Northern Trust Corp. —London
- Full-time
- Business
- Communication skills
Technical Support Specialist
Absorb —London
- Full-time
- Remote
- Annual leave
6d
Vision Rehabilitation Specialist
Luton Borough Council —Luton
- £39,152 - £41,771 a year
- Full-time
- English
- Rehabilitation centre
- Mentoring
4d
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
Senior Customer Support Specialist
Cox Automotive —Chester
- £34,500 a year
- Full-time
- Continuous improvement
- Mentoring
- Communication skills
- Employee discount
13d
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Lead Qualification Specialist
Gartner —London
- Full-time
- Project management
- Bachelor's degree
- Communication skills
Senior People Specialist
Flywire —London
- Full-time
- Hybrid work
- English
- Continuous improvement
- AI
- Employee stock purchase plan
Quick apply
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Anti-Corruption Investigation Officer
HM Revenue and Customs —Manchester
- £31,096 - £37,919 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Work from home
Fraud Officer - Harrogate
Department for Work and Pensions —Harrogate
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
13d
Employee Mobility Officer (111956-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- Management
- University
- Communication skills
3d
Remote Pilot Specialist
Skyports Limited —Aylesbury
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
Quick apply
Senior Events Specialist
BYD Europe —Uxbridge
- Microsoft Word
- Marketing
- Bachelor's degree
- Annual leave
Immigration Services Officer (111957-0726)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Continuous improvement
- Communication skills
3d
Estate Operations Specialist
Arrive —London
- Hybrid work
- CRM software
- Conflict management
- Organisational skills
Quick apply
Lead Operations Engineer / Senior Operations Specialist
Toyota Connected Europe —London
- Hybrid work
- Team management
- AI
- Leadership
Global Mobility Advisor
Leonardo UK Ltd —Luton
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Contracts
- Flexible schedule
- Referral programme

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Cannock

Quick apply

Job details

Full-time
5 days ago

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in england

Mobility Support Specialist

Senior Mobility Specialist - UK

Senior KYC/Enhanced Due Diligence (Global), Specialist

Technical Support Specialist

Vision Rehabilitation Specialist

Technology Support Specialist

Senior Customer Support Specialist

Airport Driver

Lead Qualification Specialist

Senior People Specialist

Airport Station Manager

Anti-Corruption Investigation Officer

Fraud Officer - Harrogate

Employee Mobility Officer (111956-0726)

Remote Pilot Specialist

Senior Events Specialist

Immigration Services Officer (111957-0726)

Estate Operations Specialist

Lead Operations Engineer / Senior Operations Specialist

Global Mobility Advisor

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