Customer service supervisor Work, Jobs in Enstone, Oxf (with Salaries)

Front Office Supervisor
Warner Leisure Hotels —Heythrop
- Up to £31,000 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Annual leave
11d
Customer Services Supervisor
DHL —Banbury
- £35,901 a year
- Monday to Friday
- Management
- Free parking
- Annual leave
13d
Assistant Store Manager
Mountain Warehouse —Chipping Norton
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
BoH Supervisor
Coach —Bicester
- £33,280 - £36,000 a year
- Full-time
- Sales
- Employee discount
Guest Services Supervisor
Estelle Manor —Witney
- £3,000 - £33,384 a year
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee discount
Quick apply
4d
Key Leader | Bicester Village
Lululemon —Bicester
- Weekend availability
- Management
- Sales
- Supervising experience
- Annual leave
- Employee discount
High Care Production Team Leader
Absolute Taste —Bicester
- Full-time
- Communication skills
Quick apply
5d
Supervisor
Sports Direct —Stratford-upon-Avon
- £31,450 a year
- Full-time
- Supervising experience
- Leadership
- Employee discount
Quick apply
4d
Supervisor
Mulberry —Bicester
- Full-time
- Employee discount
Quick apply
Maintenance Team Leader
Leaflike —Didcot
- Up to £45,000 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
Quick apply
Retail Management Graduate Programme
Decathlon UK —Oxford
- £29,000 a year
- Part-time
- Hospitality
- Customer service
- Internship
- Employee assistance programme
- Employee discount
5d
Catering Supervisor
Sodexo —Abingdon
- £15 - £16 an hour
- Full-time
- Hospitality
- Supervising experience
- Team management
- Employee assistance programme
Quick apply
5d
UK Assistant Store Manager
Mountain Warehouse —Stratford-upon-Avon
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Garden Centre Assistant Restaurant Manager
Hillier Nurseries Ltd —Lechlade
- £29,000 a year
- Weekend availability
- Hospitality
- Restaurant
- Restaurant experience
- Free parking
- Annual leave
Quick apply
4d
Software Engineering Team Leader
Procode Technology Limited —Oxford
- £60,000 a year
- Hybrid work
- Leadership
- Python
- Annual leave
- Employee assistance programme
11d
Starbucks Shift Supervisor
EG Group —Bicester
- £13.65 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
6d
Starbucks Shift Manager
EG Group —Thame
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount

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Customer Services Supervisor
DHL —Banbury
Acting as the main point of contact for DHL customers, coordinating and communicating enquiries to ensure timely responses and resolutions.
£35,901 a year
13d
Front Office Supervisor
Warner Leisure Hotels —Heythrop
Access to a discounts platform including a points based discount plan to increase your retail discounts. Ensure correct cash handling and billing processes.
Up to £31,000 a year
11d

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Front Office Supervisor

Warner Leisure Hotels -
Heythrop

Apply Now

Job details

Full-time
Up to £31,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Cost control
Front desk
Guest services
Communication skills
Time management

Full job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Warner Hotels are recruiting for a Front Office Supervisor. The role anticipates guest needs, resolves challenges calmly, and maintains smooth communication across departments. Through curiosity and continuous improvement, the Supervisor elevates service delivery, efficiency, and guest advocacy. Rooted in collaboration and commitment, this role nurtures a positive, guest‑focused culture where the team feels supported and empowered.

Role Purpose:

The Front Office Supervisor is to act as the on shift operational leader, and ensures an exceptional arrival, stay, and departure experience for every guest, leading the reception team with warmth, confidence, and professionalism.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.
Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Front Office operations and hospitality service standards.
Guest experience principles and complaint resolution techniques.
Hotel systems (iStay, Maestro) and GDPR/PCI compliance.
Health & safety, fire safety, and compliance requirements.
Ability to lead and motivate guest-facing teams effectively during shift.
Strong communication, organisation, and time management skills and the ability to coordinate multiple departments simultaneously

Why Work for Warner Hotels?

Free use of gym and leisure facilities
60% discounted food onsite
Pension scheme
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
28 days annual leave per year (Inclusive of Bank Holidays)
Cycle to Work Scheme
20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
Life Assurance
Free Car Parking onsite
Family Friendly policies
Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
Access to a discounts platform including a points based discount plan to increase your retail discounts
Access your wages on demand through Aslan
Employee Assistance Programme
L&G Care Concierge
Glow Getters and Long Service Awards

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

Refine Your Search

customer service supervisor jobs in enstone, oxf

Front Office Supervisor

Customer Services Supervisor

Assistant Store Manager

BoH Supervisor

Guest Services Supervisor

Key Leader | Bicester Village

High Care Production Team Leader

Supervisor

Supervisor

Maintenance Team Leader

Retail Management Graduate Programme

Catering Supervisor

UK Assistant Store Manager

Garden Centre Assistant Restaurant Manager

Software Engineering Team Leader

Starbucks Shift Supervisor

Starbucks Shift Manager

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