Guest service agent Work, Jobs in Epsom, Surrey (with Salaries)

Reservations Agent
Beaverbrook Business Support —Leatherhead
- £27,352 - £39,852 a year
- Weekend availability
- Customer service
- IT
- Hotel experience
- Free parking
- Annual leave
Quick apply
Front Desk Guest Service Associate
47 Park Street, Grand Residences by Marriott —London
- Weekend availability
- Customer service
- English
- Analysis skills
6d
Reservations Agent
Brooklands Hotel & Spa —Weybridge
- £26,650 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Store discount
Quick apply
7d
Reservations Agent
Bvlgari Hotel London - Revenue and Reservations —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
12d
Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
2d
Reservations Agent - Restaurant Group
Thesleff Group —London
- £15 an hour
- Full-time
- Hospitality
- Administrative experience
- Front desk
- Employee discount
- Referral programme
Quick apply
1d
Porter - Guest Service Agent
St.Giles- Reservations —London
- £26,437 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
9d
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Full-time
- Bilingual
- Hospitality
- In-person
Quick apply
Reservations Agent (M/F/X)
ACCOR —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Reservation & Guest Experience Specialist
AB Boutique Hotels Ltd —Croydon
- £32,000 a year
- Full-time
- Hotel
- Guest services
- Communication skills
Quick apply
Front Office & Reservations Agent
Motel One —London
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
Guest Experience Agent
One Hundred Shoreditch —London
- £16,129 a year
- Part-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
5d
Guest Relations Agent
Hyatt Regency London - The Churchill —London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent
Rosewood London —London
- Full-time
- Hotel
- Annual leave
Quick apply
Event Steward
Able AI Agent Ltd —nine elms
- £13 - £14 an hour
- Temporary
- Hospitality
- Management
- First Aid Certification
Quick apply
13d
Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Culinary experience
- Customer service
- English
- Employee discount
Quick apply
Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Reservation Agent
Reservations —Westminster
- £29,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
1d
Guest Service Agent
Bertrand's Townhouse —London
- £13.85 an hour
- Nights as needed
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Experience Agent
Hotel 41 —London
- £32,000 a year
- Full-time
- Hotel
- Administrative experience
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
20h

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Reservations Agent

Beaverbrook Business Support -
Leatherhead

Quick apply

Job details

Full-time
£27,352 - £39,852 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Customer service
IT
Hotel experience

Full job description

Due to the increased demand of our growing Estate, we are now recruiting additional Reservations Agent for Beaverbrook and Beaverbrook Town House. Join us at Beaverbrook where you’ll be part of a friendly and motivating team, who work together to create unforgettable luxury experiences for our guests.

The Role

Based at the Estate, as a Reservations Agent you will provide a luxury service and create memorable experiences for guests visiting us at both of our charming and unique hotels. Introducing guests to the brand, you will be an integral part of the guest experience, ensuring excellence from the very start of their Beaverbrook journey. You will be responsible for all bedroom, spa and dining reservations via telephone and email enquiries.

As a Reservations Agent your responsibilities will include but will not be limited to: maximising room revenue through selling, and upselling our rooms, dining experiences and packages, creating personalised experiences for our guests and utilising your customer service skills to exceed guest expectations. You will have the chance to learn the product in detail, including bedroom tours, restaurant tastings and spa induction, to ensure you are best equipped to sell guests a unique and bespoke experience.

The Person

In this role you will build relationships with all departments across the Estate, as well as communicating with guests on a professional level, so excellent communication at all levels is required. You will have a great telephone manner, a genuine sense of interest, have impeccable attention to detail, and a good level of IT skills in order to work with our booking systems.

Ideally, our Reservations Agent will have prior hotel bookings experience however we are happy to consider travel, holiday or corporate bookings experience.

Salary: £27,352 per annum plus commission up to £10,000 and tronc

Shift Pattern

The Reservations team will work 5 days out of 7 (including weekends) and on shifts to ensure all telephone calls are efficiently answered.
The shifts are 07:00-15:30 and 13:30-22:00.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

Competitive salary
Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
Personal development support
Wide range of recognised qualifications and development opportunities
Discounted rates on Food & Beverage
28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
Pension
Life Insurance
Sick Pay
Long Service Awards
Cycle to work scheme
Earn up to £600 through our recommend a friend scheme
Uniforms
Free parking
And other local benefits

**Staff Accommodation Available**

INDHEADOFFICE

Quick apply

Refine Your Search

guest service agent jobs in epsom, surrey

Reservations Agent

Front Desk Guest Service Associate

Reservations Agent

Reservations Agent

Guest Service Agent

Reservations Agent - Restaurant Group

Porter - Guest Service Agent

Front Desk Agent

Reservations Agent (M/F/X)

Reservation & Guest Experience Specialist

Front Office & Reservations Agent

Guest Experience Agent

Guest Relations Agent

Reservations Agent

Event Steward

Reservations Agent (M/F/X)

Guest Service Manager

Reservation Agent

Guest Service Agent

Guest Experience Agent

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