Service consultant Work, Jobs in Esh, Dur (with Salaries)

Universal Banker (Type 2) RBWM
HSBC Global Services Limited —Hexham
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Service Desk Consultant - 2nd Line (Infrastructure)
Technology Services Group —Newcastle upon Tyne
- £40,000 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Quality Assurance and Learning Co-ordinator
Tees, Esk and Wear Valleys NHS Trust —Durham
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
7d
Customer Service Consultant
HSBC Global Services Limited —Sunderland
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
4h
Retail Sales Advisor - Gateshead
Oak Furnitureland —Gateshead
- £51,051 - £56,731 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
14d
Sales Consultant (Construction: Saunas) £30k (£50k+ OTE)
Finnmark Limited —Spennymoor
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Free parking
- Annual leave
Quick apply
Client Experience Host
The Watches of Switzerland Group —Newcastle upon Tyne
- Part-time
- Hospitality
- Sales
- Organisational skills
- Employee assistance programme
Senior Travel Sales Consultant (Home Working)
Oneworld Travel Group —Yarm
- £13.00 - £13.50 an hour
- Part-time
- Remote
- CRM software
- Sales
- Social media management
Quick apply
1d
Vertical Transportation Consultant - Newcastle
TÜV SÜD —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Management
- Sales
- Employee assistance programme
11d
Customer Consultant - South Shields
Nationwide Building Society —South Shields
- From £25,250 a year
- Temporary
- Customer service
- Communication skills
6d
Team Member
NEXT —Durham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Consultant - Government Contracts
JT Dove Limited —Chester-le-Street
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply
21h
Customer Relationship Consultant
Skipton Building Society —Hexham
- £26,750 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
2d
Sales Consultant
Furniture Village —Blaydon
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
13d
Service Desk Consultant - 2nd Line (Infrastructure)
TSG —Newcastle upon Tyne
- £0.01 - £40,000.00 a year
- Azure
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Stockton-on-Tees
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Part Time Lettings Negotiator/ Property Consultant
Taylored Lets —Wallsend
- £18,000 a year
- Part-time
- Sales
- Customer service
- Driving
Quick apply
8d
Mobile Fragrance & Beauty Sales Consultant - Newcastle
Chanel —Gateshead
- Full-time
- Employee assistance programme
- Employee discount
Mercedes-Benz Sales Consultant
Sytner Mercedes-Benz of Sunderland —Sunderland
- £20,000 a year
- Weekend availability
- Sales
- Customer service
- Employee discount

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service consultant jobs near esh, dur

Universal Banker (Type 2) RBWM

HSBC Global Services Limited -
Hexham

Apply Now

Job details

Full-time
From £27,200 a year
8 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

service consultant jobs in esh, dur

Universal Banker (Type 2) RBWM

Service Desk Consultant - 2nd Line (Infrastructure)

Senior Quality Assurance and Learning Co-ordinator

Customer Service Consultant

Retail Sales Advisor - Gateshead

Sales Consultant (Construction: Saunas) £30k (£50k+ OTE)

Client Experience Host

Senior Travel Sales Consultant (Home Working)

Vertical Transportation Consultant - Newcastle

Customer Consultant - South Shields

Team Member

JUNIOR SALES ADVISOR

Sales Consultant - Government Contracts

Customer Relationship Consultant

Sales Consultant

Service Desk Consultant - 2nd Line (Infrastructure)

JUNIOR SALES CONSULTANT

Part Time Lettings Negotiator/ Property Consultant

Mobile Fragrance & Beauty Sales Consultant - Newcastle

Mercedes-Benz Sales Consultant

I want to receive the latest job alerts for service consultant in esh, dur

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