experience manager Work, Jobs in esher, sry (with Salaries)

System Disruption Manager
Waymo —London
- £92,000 - £96,500 a year
- Full-time
- Continuous improvement
- Driving
- Travel
Office Manager
Michael Page —Shepperton
- £30,000 - £35,000 a year
- Organisational skills
2d
HR Manager
Daytona Motorsport —Esher
- Up to £42,500 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
11d
Operations Manager - Wandsworth
Gravity —London
- £42,075.50 a year
- Weekend availability
- Organisational skills
- Leadership
- Time management
- Employee discount
12d
General Manager
TRG Concessions - Wagamama Cobham - Manager —Cobham
- £42,000 - £48,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Hotel Manager
Leesco Hotel Limited —Weybridge
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Area Support Manager
Impact Food Group —Chertsey
- £40,000 a year
- Full-time
- Management
- Restaurant
- Annual leave
- Employee discount
Quick apply
7d
Neighbourhood Team Manager
PA Housing —Walton-on-Thames
- £50,426 - £52,569 a year
- Call to connect
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
1d
Retail Store Manager
Cancer Research UK —Cobham
- £28,586 - £32,749 a year
- Full-time
- Customer service
- Employee discount
Event Planner - Sandown Racecourse
Levy —Esher
- £30,000 - £35,000 a year
- Annual leave
- Employee assistance programme
Regional Manager
Card Factory —London
- £56,050.35 a year
10d
Office Manager
Esher Church of England High School —Cobham
- £29,836 - £36,041 a year
- Full-time
- Organisational skills
- School
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
8d
Project Manager
CGI —Leatherhead
- Full-time
- DevOps
- Agile
- Communication skills
Quick apply
Performance Reporting & Business Intelligence Manager
RHP —Teddington
- £68,340 a year
- Full-time
- Analysis skills
- Presentation skills
- Annual leave
2d
Exams Change Manager
British Council —London
- £38,820 - £46,100 a year
- Remote
- English
- Project management
- Computer networking
12d
Office Manager - Engineering
Verso Recruitment Group —Chertsey
- £27,000 - £32,000 a year
- Communication skills
8d
Group General Manager
Samko Hospitality Ltd —Surbiton
- Full-time
- Hospitality
- Up to 50% travel
- Master's degree
- Free parking
- Store discount
Quick apply
3d
Operations Manager
Brewhouse and Kitchen —London
- Up to £70,000 a year
- Full-time
- Employee discount
Quick apply
8d
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply

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System Disruption Manager

Waymo -
London

Apply Now

Job details

Full-time
£92,000 - £96,500 a year

Qualifications

Incident response
Continuous improvement
Driving
Root cause analysis
Leadership

Full job description

LONDON, ENGLAND, UNITED KINGDOM

FULL-TIME

OPERATIONS

4844

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Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

System Disruption Management, within the Global Operations Center, serves as the control point for disruptions across Waymo, orchestrating operations-driven cross-functional coordination to ensure rider safety, fleet resilience, and business performance remain uncompromised as we scale.

You will:

Lead as the Incident Commander during cross-functional disruptions - orchestrating response efforts, making decisive real-time decisions, and coordinating all necessary stakeholders to safely and efficiently resolve events.
Manage and prioritize escalations - ensuring targeted stakeholder representation (e.g., Legal, Ops, Safety, Policy, & Communications) throughout the incident lifecycle.
Develop robust cross-functional partnerships - to proactively understand stakeholder concerns during events and effectively communicate post-incident outcomes and learning opportunities to a global audience.
Collaborate closely within global Operations teams - providing critical support and guidance during real-time incident response to maintain seamless 24/7 coverage.
Drive continuous improvement - by leading thorough incident retrospectives to accurately document events and identify root causes. Define actionable follow-ups and track their implementation to continuously enhance safety, efficiency, and overall incident response capabilities for a distributed team, ensuring lessons learned are integrated back into processes.
Deliver executive-level communications - on active incidents and present comprehensive analyses of key outcomes, trends, and strategic learnings from past events.

You have:

Experience with event mapping initiatives to enhance incident action planning, ensure congruence with response team actions, and promote stakeholder coordination.
Proven technical expertise & cross-functional leadership, apply technical understanding of complex engineering systems to drive incident response, root cause analysis, and remediation for live operational incidents, coupled with an exceptional ability to build and align diverse stakeholders (e.g., Engineering, Legal, Operations) during critical events.
Demonstrated capability to remain calm and decisive under pressure, efficiently coordinating response efforts and making sound judgments in rapidly evolving, high-stakes situations.
Experience briefing senior executives and leadership, in real-time, on complex, fast-moving incidents, articulating technical details, impact, and proposed resolutions clearly and concisely across various communication channels.
Exceptional attention to detail with a track record of meticulously documenting incident timelines, contributing factors, and post-incident analysis to drive accurate reporting and continuous improvement.
Willingness and ability to participate in a 24/7 on-call rotation, demonstrating flexibility to cover shifts as part of a global "follow the sun" incident response capability.

We prefer:

Advanced degree in a relevant field such as Emergency Management, Business, Operations, Law, or a related discipline, demonstrating a deeper theoretical understanding of incident dynamics and organizational response.
Experience leading crisis and incident response as an Incident Commander in large-scale or high-impact environments.
Proven ability to effectively interact with and/or report to external stakeholders, including law enforcement, regulatory agencies, and legal counsel, during sensitive or high-profile incidents.
Experience in highly regulated industries such as Automotive, Maritime, Aviation, or similar sectors, providing familiarity with safety-critical systems, compliance frameworks, and complex operational procedures.
Certifications/alignment on relevant incident management best practices and frameworks (e.g., NIMS/ICS, ITIL Incident Management, or similar), indicating a structured approach to incident handling and continuous improvement.
Experience with event mapping initiatives to enhance incident action planning, ensure congruence with response team actions, and promote stakeholder coordination.

Travel:

The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

£92,000—£96,500 GBP

Apply Now

Refine Your Search

experience manager jobs in esher, sry

System Disruption Manager

Office Manager

HR Manager

Operations Manager - Wandsworth

General Manager

Hotel Manager

Area Support Manager

Neighbourhood Team Manager

Retail Store Manager

Event Planner - Sandown Racecourse

Regional Manager

Office Manager

Senior Customer Experience Manager

Project Manager

Performance Reporting & Business Intelligence Manager

Exams Change Manager

Office Manager - Engineering

Group General Manager

Operations Manager

General Manager - Samsung Experience Store

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