Patient services team leader Work, Jobs in Esher, Sry (with Salaries)

Patient Services Manager
Physio on the Green —London
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Administrative experience
Quick apply
3d
Patient Services Team Leader
CARE Fertility —London
- £33,990 a year
- 8 hour shift
- Continuous improvement
- Team management
- Recruiting
- Annual leave
- Employee discount
10d
Clinical Team Leader
Wellbeing Medical Group —London
- £30,000 - £35,000 a year
- Full-time
- Management
- Supervising experience
- Continuous improvement
Quick apply
Sterile Services Team Leader
Steris —London
- Full-time
- IT
- Annual leave
Admin Team Leader
NHS Professionals —London
- £17.43 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Team management
Quick apply
1d
Multi-Site Administration Team Leader
Bupa —Kingston upon Thames
- £38,700 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
18h
Team Leader - Patient Access
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Weekend availability
- Management
- Continuous improvement
- Recruiting
1d
Team Leader
The Orpheus Centre- SEN College —Godstone
- £28,700.48 a year
- Weekend availability
- Experience working with individuals with disabilities
- Team management
- IT
- Free parking
Quick apply
Admin Team Leader
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Microsoft Word
- Customer service
- Writing skills
9d
Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
10d
Administrator
Bupa —London
- £30,500 a year
- 8 hour shift
- Microsoft Office
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
1d
Clinical Service Manager
Acacium Group —London
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
Quick apply
Business Support Team Leader
HCRG Care Group —Redhill
- £26,250 - £30,000 a year
- Call to connect
- Microsoft Outlook
- Computer literacy
- Databases
- Employee discount
Quick apply
15h
Clinical Trials Coordinator
University College London —London
- £43,981 a year
- Full-time
- Hybrid work
8d
Practice Manager
Virginia Water - Langleys Dental Care —Virginia Water
- From £36,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Healthcare Assistant
Bupa —Kingston upon Thames
- £27,851 a year
- Full-time
- Patient monitoring
- Hospital
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
Bank Health Visiting Team Leader
Central London Community Healthcare NHS Trust —London
- £29.73 an hour
- Part-time
- Rehabilitation centre
8d
Assistant Manager
Boots —Epsom
- Part-time
- Travel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Customer Care Call Centre Assistants
The Wimpole Clinic Ltd —London
- £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Sick pay
Quick apply
1d
Clinical Trials Coordinator part time 0.5 FTE
University College London —London
- £21,990.50 a year
- Part-time
- Hybrid work
8d

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patient services team leader jobs near esher, sry

Patient Services Manager

Physio on the Green
London

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
3 days ago

Benefits

On-site gym
Company pension
Private medical insurance

Qualifications

Practice management
Management
Customer retention
Operations management
Financial reporting
Patient appointment coordination
GCSE
Coaching
Infection prevention & control
Practice management software
English
Complaint handling
Client relationship development
Patient service
Performance management
Administrative experience
Business development
Supervising experience
Compliance management
Continuous improvement
Care Quality Commission compliance oversight
Client services
Healthcare practice management
Recruiting
Organisational skills
IT
Management reporting
Care Quality Commission standards
Capacity planning
Appointment scheduling
Training & development
Financial management
Account management
Leadership
Team motivation leadership
Communication skills
Team management in senior healthcare role
Marketing
Corporate regulatory compliance oversight
Operations leadership experience
Physiotherapy

Full job description

About Us

We are a modern, private physiotherapy clinic based in Parsons Green, London, with a friendly, hardworking and supportive team. We pride ourselves on delivering exceptional, evidence-based care in a welcoming, community-focused environment where both our patients and our staff feel valued.

As our clinic continues to grow, we are looking for an experienced Practice Manager to lead our daily operations, support our team, and help drive the continued success of the business.

The Role

This is a hands-on leadership role responsible for the smooth and efficient running of the practice. You will oversee the day-to-day operations of the clinic, lead and develop our reception and administrative teams, ensure exceptional patient service, maintain high standards of compliance, and work closely with the Directors to achieve the clinic's operational and commercial goals.

We are looking for someone who thrives in a fast-paced private healthcare environment, enjoys leading people, takes ownership of their work, and is passionate about delivering outstanding patient experiences.

Key Responsibilities

Operational Management

Oversee the day-to-day running of the clinic, ensuring efficient and effective operations.
Manage clinic capacity, appointment scheduling, and resource planning.
Continuously improve operational processes and patient pathways.
Resolve operational issues quickly and effectively.

Team Leadership

Lead, motivate, and support the reception and administrative teams.
Recruit, induct, train, and develop team members.
Conduct regular performance reviews and provide coaching where needed.
Foster a positive, collaborative, and high-performing workplace culture.

Patient Experience

Ensure every patient receives a professional, friendly, and seamless experience.
Handle patient feedback, concerns, and complaints with professionalism.
Drive patient retention through exceptional customer service.

Financial & Insurance Management

Oversee private medical insurance (PMI) billing, invoicing, and account management.
Liaise with insurers to ensure timely authorisations and payments.
Monitor outstanding accounts and maintain accurate financial records.
Support the Directors with financial reporting, KPIs, and business performance.

Compliance & Governance

Ensure compliance with all relevant healthcare regulations and company policies.
Maintain accurate practice documentation and records.
Oversee GDPR compliance, safeguarding, health and safety, and infection prevention procedures.
Prepare for audits and maintain high operational standards.

Business Development

Identify opportunities to improve efficiency and profitability.
Support marketing initiatives and patient growth strategies.
Monitor key performance indicators and contribute to achieving business objectives.

About You

You are an experienced healthcare manager who combines excellent organisational skills with strong leadership abilities. You enjoy building positive relationships with patients and colleagues and are confident managing multiple priorities while maintaining exceptional standards.

Essential Requirements

Previous experience managing or supervising a team within a private healthcare environment (physiotherapy, private GP, dental, or similar).
Experience with private medical insurance (PMI) billing and insurer liaison.
Strong operational and administrative management experience.
Excellent leadership and people management skills.
Outstanding communication and interpersonal skills.
Highly organised with exceptional attention to detail.
Strong IT skills and confidence using practice management software.
Ability to work independently, solve problems, and make informed decisions.

Desirable

Experience managing business performance and KPIs.
Experience supporting recruitment and staff development.
Knowledge of CQC requirements and healthcare compliance.
Experience implementing process improvements.
Previous experience within physiotherapy or musculoskeletal healthcare.

We Are Looking For Someone Who Is

An inspiring and supportive leader.
Passionate about delivering outstanding patient care and service.
Professional, approachable, and compassionate.
Proactive, organised, and solutions-focused.
Commercially aware with a continuous improvement mindset.
Comfortable taking ownership and accountability.
A positive role model who leads by example.

Why Join Us?

Work within a modern, well-established private physiotherapy clinic.
Supportive and collaborative team culture.
Opportunity to influence and shape the future of the practice.
Ongoing professional development.
Company pension.
A role where your ideas and leadership will genuinely make a difference.

Interviews:

Telephone screening will take place during the week commencing 3rd August, followed by face-to-face interviews for shortlisted candidates.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site gym

Ability to commute/relocate:

London SW6 4QT: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience with private medical insurance (PMI) billing, invoicing, or liaising with insurance companies?
What skills do you have to support the running of a busy physiotherapy clinic?

Education:

GCSE or equivalent (required)

Experience:

Practice management: 2 years (required)
customer service: 3 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient services team leader jobs in esher, sry

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Multi-Site Administration Team Leader

Team Leader - Patient Access

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Clinical Trials Coordinator

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Clinical Trials Coordinator part time 0.5 FTE

I want to receive the latest job alerts for patient services team leader in esher, sry

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