Customer support & client services managers Work, Jobs in Essendon, Hrt (with Salaries)

Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
4d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
3d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
11d
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
11d
Customer Support Lead
Legl —London
- Hybrid work
- AI
5d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Customer Support Calls Manager (12 Months FTC)
Second Nature —London
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Analysis skills
Quick apply
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
12d
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
10d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Customer Success Team Lead
Log my Care —London
- £70,000 - £75,000 a year
- Hybrid work
- Leadership
- Communication skills
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Customer Service Lead
MAGIC —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Customer Experience Manager - Connected
Wavenet —London
- Full-time
- Hybrid work
- Sales
Quick apply
11d

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customer support & client services managers jobs near essendon, hrt

Client Services Manager

Crisp Accountancy
Hatfield

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Job details

Permanent | Full-time
£30,000 - £35,000 a year
4 days ago

Benefits

Unlimited paid holidays
Annual leave
Flexitime
Company pension
Work from home

Qualifications

CRM software
Management
English
Xero
Administrative experience
PAYE
Organisational skills
Payroll
IT
Customer support
Communication skills

Full job description

Company Overview

Crisp Accountancy Ltd is a forward-thinking online accounting firm dedicated to simplifying tax management for contractors, freelancers, and small businesses. We value high-quality customer service, a relaxed work environment, and a modern approach to accounting.

_______________________________________________________________________________________________

Client Services Manager (Full-Time)

Salary: £30,000–£35,000 per annum

Location: Remote (UK-based) – applicants must be within reasonable travelling distance of Hatfield for weekly team meet-ups and occasional in-person training or business requirements.

Are you highly organised, client-focused, and passionate about delivering a great customer experience? We're looking for a Client Services Manager to join our growing team and help ensure our clients receive a seamless and professional service from day one.

As our Client Services Manager, you'll play a key role in onboarding new clients, coordinating client services, managing administrative processes, and helping our team deliver an outstanding client experience.

What You'll Do:

Manage the client onboarding process, including Welcome Calls, setting up limited companies, registering for VAT and PAYE, and providing basic software guidance (e.g. Xero and FreeAgent).
Act as a central point of contact for administrative queries referred by our Client Accountants.
Handle ad hoc client administration requests, ensuring they're resolved efficiently and professionally.
Coordinate the annual scheduling of client services, including VAT returns, P11Ds, tax planning meetings and other key deadlines.
Work closely with internal teams to ensure services such as bookkeeping, payroll and tax compliance are delivered on time.
Identify opportunities to improve processes, increase efficiency and enhance the client experience.
Help maintain and update internal procedures and training materials as processes evolve.
Liaise with HMRC, Companies House and other third parties to resolve administrative matters.
Develop payroll knowledge through full training, becoming the secondary payroll lead and supporting the payroll function as required.

What We're Looking For:

- At least 3 years' experience in a client services, customer support, administration or similar role.

- Excellent organisational skills and the ability to manage multiple priorities simultaneously.

- Strong communication skills, both written and verbal.

- A proactive approach to problem-solving and continuous improvement.

- High attention to detail and accuracy.

- Confidence using technology, CRM systems and business software.

- Previous experience within an accountancy practice or working with limited companies would be advantageous, but is not essential.

Why You'll Love Working Here:

Fully remote working with flexibility and autonomy.
Regular team collaboration and opportunities to meet colleagues in person.
Ongoing professional development and training opportunities.
A varied role where you'll have a real impact on both client satisfaction and business efficiency.
Generous holiday allowance and a strong focus on work-life balance.
Join a forward-thinking business that embraces innovation and continuous improvement.

Ready to Apply?

If you're organised, proactive, enjoy helping people and want to be part of a growing business that values great service, we'd love to hear from you.

Please note: Applicants must currently reside in the UK and have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Flexitime
Unlimited paid holidays
Work from home

Application question(s):

Are you currently based in the UK and do you have the right to work in the UK without sponsorship?
Do you have experience working with limited companies, VAT/PAYE administration, or within an accountancy or professional services environment?
Do you currently live within reasonable travelling distance of Hatfield and are you able to attend weekly team meet-ups and occasional in-person training/business requirements?
Do you have at least 3+ years in a client-facing admin/client services role?

Work Location: Hybrid remote in Hatfield (Hertfordshire, East of England Region)

Quick apply

Refine Your Search

customer support & client services managers jobs in essendon, hrt

Client Services Manager

Customer Service Supervisor - Bank

Customer Experience Executive

Global Head of Customer Support

Customer Support - Manager, LONDON

Head of Customer Experience

Customer Support Team Lead

Customer Service Team Leader

Customer Support Lead

Customer Experience Manager

Customer Service Assistant Manager

Customer Support Calls Manager (12 Months FTC)

Head of Client Services

Founding Customer Experience Lead

Head Of Customer Experience

Customer Success Team Lead

EMEA Customer onboarding Lead

Customer Service Lead

Customer Experience Manager

Customer Experience Manager - Connected

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