department head Work, Jobs in essex (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Wedding and Events Manager
The Fennes —Braintree
- Up to £28,000 a year
- Weekend availability
- Hospitality
- Bar
- English
- Free parking
- Health & wellbeing programme
Quick apply
14d
PMO Manager - Basildon
Arc —Basildon
- Customer service
Visual Merchandising Apprentice
Benefit Cosmetics UK —Chelmsford
- Temporary
- Microsoft Powerpoint
- Microsoft Excel
- Merchandising
Teacher or Head of Department Design Technology
Unity Schools Partnership —Romford
- £37,870 - £56,154 a year
- Full-time
- School
Ocean Freight Manager / Head of Ocean Freight
Trafertir International Transport Ltd —Basildon
- £45,000 - £50,000 a year
- Full-time
- In-person
- Negotiation
Quick apply
Retail Department Manager
Blue Diamond Garden Centres —Harlow
- Weekend availability
- Management
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
1d
Head Chef
Stoke by Nayland Resort —Stoke by Nayland
- From £55,000 a year
- Weekend availability
- Management
- Cooking
- Hotel
- Free parking
- Employee assistance programme
Quick apply
5d
Complaints Associate - PA2026Q1GCC003
SS&C Technologies —Basildon
- Full-time
Fractional Head of Marketing
Camp Beaumont —Maldon
- £55,000 a year
- Hospitality
- Analysis skills
- Leadership
13d
Personal Assistant to Radiotherapy Team
Mid and South Essex NHS Foundation Trust —Westcliff-on-Sea
- £28,392 - £31,157 a year
- Part-time
- Communication skills
1d
Administrator
Go Fix Mechanical & Drainage Services —Thurrock
- £29,000 - £32,500 a year
- Full-time
Quick apply
12d
Service Administration Officer
Creative Support —Witham
- £14 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Annual leave
14d
Operations Manager
The Hotel Folk —Lavenham
- £40,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
2d
Sports and Leisure - Activity and Leisure Manager - SP2
Parkdean Resorts —Colchester
- £29,203 a year
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
Locum Haematology Consultant
Mid and South Essex NHS Foundation Trust —Basildon
- £105,504 a year
- Full-time
8d
Team Leader - Property Management
Oakheart Property —Chelmsford
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Annual leave
- Work from home
Quick apply
12d
HR Manager
Premium Care Group Limited —Epping
- £45,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Free parking
- Employee assistance programme
Quick apply
Band 7 - Practice Development Nurse (UEC)
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
5d
Catering Duty Manager
Colchester United Football Club —Colchester
- £28,000 a year
- Full-time
- Communication skills

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

department head jobs in essex

General Manager

Wedding and Events Manager

PMO Manager - Basildon

Visual Merchandising Apprentice

Teacher or Head of Department Design Technology

Ocean Freight Manager / Head of Ocean Freight

Retail Department Manager

Head Chef

Complaints Associate - PA2026Q1GCC003

Fractional Head of Marketing

Personal Assistant to Radiotherapy Team

Administrator

Service Administration Officer

Operations Manager

Sports and Leisure - Activity and Leisure Manager - SP2

Locum Haematology Consultant

Team Leader - Property Management

HR Manager

Band 7 - Practice Development Nurse (UEC)

Catering Duty Manager

I want to receive the latest job alerts for department head in essex

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