Head of operations Work, Jobs in Essex (with Salaries)

Regional Head of Housing Services
Anchor —Chelmsford
- £84,406 a year
- Remote
- Leadership
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Branch
Gallagher Bassett —Chelmsford
- Full-time
- Presentation skills
- Continuous improvement
- Team management
Director of Operations
Clarins —Harlow
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Inventory control
- Computer literacy
- Employee assistance programme
- Employee discount
Divisional Head of HSEQ
Network Plus —Chelmsford
- £80,000 - £95,000 a year
- Continuous improvement
- Communication skills
Quick apply
Deputy Head of Teaching and Learning
Community College Initiative —Chelmsford
- £45,000 - £55,000 a year
- Full-time
- Education
- Continuous improvement
- Mentoring
- Free parking
Quick apply
11d
Associate Director Estates and Compliance
Essex Partnership University NHS Foundation Trust —Colchester
- £94,356 - £108,814 a year
- Full-time
- Relocation assistance
- Employee discount
Head Of Customer Experience
Lookers —Chelmsford
- Full-time
- Travel
- Analytics
- Annual leave
Quick apply
Head of Customer Services (Maternity Cover)
Clarins —Harlow
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Operations Manager
Advanced Utility Networks —Braintree
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
14d
Operations Assistant
Defence Leaders —Chelmsford
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Freedom to Speak Up Guardian
The Guardian Service Ltd —Colchester
- £42,000 a year
- Weekend availability
- Microsoft Word
- Management
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
1d
Project Manager
Wenbar Ltd —Chelmsford
- Full-time
- Microsoft Word
- English
- Analysis skills
- Free parking
Quick apply
Volunteer Experience Lead
Hopefield Animal Sanctuary —Brentwood
- £24,000 a year
- Full-time
- Supervising experience
- Project management
- Organisational skills
- Employee discount
- Sick pay
Quick apply
Head of EMEA Pricing & Value Optimisation
Fiserv —Basildon
- Full-time
- Master's degree
- Financial services
- Business
999 Emergency Call Handler - Essex
East of England Ambulance Service Trust —Chelmsford
- £25,760 - £27,476 a year
- Full-time
- Customer service
3d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Leadership
Regional Facilities Manager
Care UK —Colchester
- Travel
4d
Head of Commercial Optimisation
London Southend Airport —Southend-on-Sea
- £1 - £70,000 a year
- Full-time
- Analysis skills
- APIs
- Business
- Employee assistance programme
- Employee discount
Quick apply
HEAD OF TRENCHLESS AND CIVILS
PSS Utilities —Rochford
- Full-time
- Civil engineering
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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Regional Head of Housing Services

Anchor -
Chelmsford

Apply Now

Job details

Fixed term contract
£84,406 a year

Benefits

Free flu jabs
Company pension

Qualifications

Stakeholder liaison
Tenant engagement
Change management
Continuous improvement cycles oversight
Partnership building
Anti-social behaviour case management in housing
Change leadership
Leadership
Operations leadership experience

Full job description

Regional Head of Housing Services
Location: Remote with travel across London, the Southeast & East Anglia
Contract: 37.5 hours | 12 month Fixed Term Contract
Salary: £84,406 per annum including car allowance

We’re looking for an exceptional leader to help shape the future of housing services in our London and Southeast region, leading a large scale operation that put residents at the heart of everything we do.

This is an exciting opportunity for an ambitious housing leader to broaden their influence, build on their operational expertise and shape the future of our services through a period of change. Reporting to the Regional Director of Housing Services, you’ll provide strategic and operational leadership across our diverse later living portfolio of approximately 12,000 homes.

What you’ll be doing:

Lead a regional housing service of approximately 250 colleagues through an established management team, creating a culture of high performance, collaboration, and continuous improvement.
Provide leadership across a large and complex housing portfolio, ensuring excellent delivery across all services.
Ensure services meet regulatory requirements, legislation, safeguarding responsibilities, and internal standards while maintaining a strong focus on resident experience.
Use performance data, customer insight and resident feedback to identify opportunities, improve services, and deliver better outcomes.
Lead transformational change, embedding new ways of working and supporting teams through service improvement and organisational change.
Own regional business plans, operational performance, and financial delivery, with budget and income responsibility.
Build trusted relationships with residents, regulators, local authorities, and strategic partners, representing the organisation externally and contributing to sector best practice.
Alongside your regional responsibilities, you’ll take part in the development of national strategic housing function across the organisation, providing expertise and leadership in areas such as allocations and lettings, income management, anti-social behaviour, resident support, resident engagement, and safeguarding.

What you’ll bring:

A passion for delivering exceptional resident experiences and customer focused services.
Proven experience leading services across a substantial housing portfolio, with a strong understanding of both rented housing and homeownership services.
A track record of leading large operational teams in a regulated environment.
Experience delivering strategic change and service transformation.
Strong commercial and financial awareness.
Experience of using customer insight, data, and resident feedback to improve services and outcomes.
The ability to influence senior stakeholders and build trusted partnerships.
A passion for developing people, improving services, and delivering exceptional customer experiences.

Why join us?

As we continue to transform our services, invest in new homes and innovate for the future, you’ll have the opportunity to shape how we deliver housing services for thousands of residents.

This role offers the opportunity to make a significant impact while gaining regional visibility and influencing organisation-wide priorities. Whether you are looking to broaden your strategic leadership experience or build on an established track record of delivery, you’ll be able to shape services that make a meaningful difference.

Benefits:

25 days holiday plus 8 bank holidays (buy and sell available)
24/7 digital GP, mental health support and virtual physio via Help@hand
Free eye tests and flu jabs
Pension contributions up to 10% plus free life assurance at 3x your annual salary
Access to a 24/7 confidential advice line
Savings on tech, travel and essentials, plus optional Health Cash & Dental Plans
Leadership and ongoing career development

Apply Now

Refine Your Search

head of operations jobs in essex

Regional Head of Housing Services

Head of Operations

Head of Branch

Director of Operations

Divisional Head of HSEQ

Deputy Head of Teaching and Learning

Associate Director Estates and Compliance

Head Of Customer Experience

Head of Customer Services (Maternity Cover)

Operations Manager

Operations Assistant

Freedom to Speak Up Guardian

Project Manager

Volunteer Experience Lead

Head of EMEA Pricing & Value Optimisation

999 Emergency Call Handler - Essex

General Manager

Regional Facilities Manager

Head of Commercial Optimisation

HEAD OF TRENCHLESS AND CIVILS

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