Market sales leader Work, Jobs in Euston, Gtl (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Growth & Sales Market Leader, Transport UK&I - Civils for Energy Market Director
Ramboll —London
- Hybrid work
- Sales
- Business development
- Communication skills
- Annual leave
Quick apply
4d
In Home Sales Demonstrator
Harvey Water Softeners —Ilford
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Senior Sales Executive- UK
RealTrust —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Mentoring
- Work from home
- Referral programme
Quick apply
Sales Team Manager
Corinthian Sports —London
- From £40,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
- Life insurance
Quick apply
8d
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Cluster Sales Manager
Motel One —London
- Full-time
- Hospitality
- Sales
- Hotel
Quick apply
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
6d
Business Development - Market Leader
CIBT —London
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee discount
9d
Sales Enablement Specialist - EA
Moody's —London
- Sales
- Marketing
- Salesforce
VP of Partnerships
Legends Global (Europe) —London
- Mentoring
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Sales Intern
CHX Asset Management —London
- £100 - £1,000 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
13d
Retail Sales Manager, Footwear Department, Liberty London
Kurt Geiger —London
- Full-time
- Employee discount
Quick apply
Sales Manager Team Leader
Evotym —London
- Remote
- Sales
- English
- Business development
Area Sales Manager UK & Ireland
MUTE. —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
Quick apply
4d
Institutional Content Associate
Fisher Investments Europe —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Project management
- Annual leave
- Work from home
Senior Enterprise Sales Leader
Clearwater Analytics, Ltd. —London
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Quick apply
14d
VP of Go-to-Market & Growth
Sensat —London
- £140,000 - £150,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
- Annual leave
- Work from home
9d
Guest Manager
QVC —West London
- Full-time
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee assistance programme
13d
Retail Team Leader
Brindisa Ltd —London
- £32,260 a year
- Full-time
- Sales
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d

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Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

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Refine Your Search

market sales leader jobs in euston, gtl

Zara Covent Garden Customer Experience Manager

Growth & Sales Market Leader, Transport UK&I - Civils for Energy Market Director

In Home Sales Demonstrator

Senior Sales Executive- UK

Sales Team Manager

Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy

Cluster Sales Manager

Executive Engagement & Sales Associate

Business Development - Market Leader

Sales Enablement Specialist - EA

VP of Partnerships

Sales Intern

Retail Sales Manager, Footwear Department, Liberty London

Sales Manager Team Leader

Area Sales Manager UK & Ireland

Institutional Content Associate

Senior Enterprise Sales Leader

VP of Go-to-Market & Growth

Guest Manager

Retail Team Leader

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