Customer care manager Work, Jobs in Euxton, Lan (with Salaries)

Solar Operations & Administration Manager
INSTALL SOLAR PANELS LIMITED —Chorley
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Computer literacy
- Administrative experience
- Free parking
Quick apply
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Retail Display Installations Project Manager
100% Group Ltd —Manchester
- £38,000 - £40,000 a year
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Sales & Fitness Manager
Diverse Gym & Physio —Preston
- £28,000 - £30,000 a year
- Full-time
- Management
- Business development
- Supervising experience
- Gym membership
Quick apply
8d
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
12d
Floor Manager
B&M Retail —Chorley
- £27,873 a year
- Weekend availability
- Merchandising
- Retail management
- Leadership
- Employee discount
Experience Manager
Bodycare Retail Ltd —Blackburn
- £31,000 - £32,750 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
2d
Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wigan
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Chief Operating Officer
AFC Fylde —Tarleton
- Up to £65,000 a year
- Weekend availability
- Management
- Inventory control
- Sales
Store Manager - Convenience
Morrisons —Chorley
- Weekend availability
- Customer service
- Recruiting
- Training & development
- Annual leave
- Employee discount
Quick apply
Hotel Front Office Manager
The Dalmeny Resort Hotel —Lytham St. Annes
- £33,000 - £37,500 a year
- Weekend availability
- Hotel
- Front desk
- In-person
- Free parking
- Gym membership
Quick apply
2d
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
3d
Store Manager
Stokers Furniture Southport —Southport
- £60,000 a year
- Full-time
- English
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
10d
Head of Customer Service
Stellify —Manchester
- £95,000 a year
- Full-time
- Team management
- Training & development
Quick apply
2d
Customer Experience Director
Stellify —Manchester
- £110,000 a year
- Full-time
- Team management
Quick apply
Operations Manager
Chards Coin & Bullion Dealer —Blackpool
- From £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
19h
Claims Case Manager
Davies —Bolton
- Full-time
- Customer service
- Time management
- Employee assistance programme
- Employee discount
Quick apply

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Solar Operations & Administration Manager

INSTALL SOLAR PANELS LIMITED
Chorley

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Pricing
Customer service call handling
Operations management
Inbound customer enquiry call handling
Computer literacy
Spreadsheets
Administrative support experience
Renewable energy
Administrative and business operations experience
Administrative experience
Client services
Data entry
Customer support
Customer interaction
Office management
Communication skills
Solar energy
Project progress tracking
Progress tracking

Full job description

Solar Operations & Administration Manager

Install Solar Panels Limited – Chorley, Lancashire

Salary: £34,000–£38,000 per year (depending on experience)

Job Type: Full-time, Permanent

Schedule: Monday to Friday

About the Role

Install Solar Panels Limited is looking for a capable and highly organised Solar Operations & Administration Manager to take real ownership of the day-to-day administration and operational progress of our solar PV and battery storage installations.

This is not a basic administration role.

You will manage multiple installations and applications at different stages, communicate confidently with customers, installers and Distribution Network Operators, and ensure every job moves forward accurately and efficiently. You will work independently, prioritise your own workload, and take responsibility for progressing jobs rather than waiting to be told what to do next.

Previous experience in solar PV, battery storage, electrical contracting or the renewable energy industry is a significant advantage.

Key Responsibilities

DNO / G98 / G99 Applications

Prepare, submit and manage G98 and G99 applications for solar PV and battery storage installations

Review customer, property and system information before submission

Liaise directly with Distribution Network Operators regarding applications, approvals, amendments and outstanding information

Proactively chase overdue applications and maintain accurate status records

Work with surveyors, electricians, designers and installers to obtain required technical information

MCS & Post-Installation Administration

Complete MCS registrations following installation

Produce and issue MCS certificates and customer documentation

Check installation files for photographs, commissioning data, electrical documentation, serial numbers and system details

Prepare post-installation welcome packs and ensure customers receive the correct system documentation

Assist customers with Smart Export Guarantee documentation where required

Maintain accurate digital customer and installation records

Installation Process Management

Manage the administrative progress of installations from acceptance through to completion

Identify missing information, outstanding actions or potential delays

Coordinate with sales, surveyors, installers, electricians and management

Maintain job-management systems, calendars, trackers and customer records

Assist with scheduling surveys, installations and other appointments

Ensure completed work moves promptly through certification, DNO notification and final documentation

Quotations & Customer Applications

Prepare customer quotations using survey information, system specifications and company pricing tools

Produce straightforward and moderately complex solar PV and battery storage quotations

Screen new enquiries and request missing information from customers

Update customer records and quotation information accurately

Customer Service & General Administration

Answer telephone calls and respond to customer emails professionally

Provide clear updates on surveys, installations, DNO applications and documentation

Handle routine customer issues and escalate technical matters when necessary

Maintain accurate CRM and internal system records

Support general office administration and assist management with operational tasks

What We’re Looking For

Strong administration and organisational experience

Excellent attention to detail

Excellent written and verbal communication skills

Confidence speaking to customers by telephone and email

Ability to manage a high volume of jobs and outstanding actions simultaneously

Good computer skills and confidence learning new online systems and portals

Experience using CRM systems, spreadsheets and online administration platforms

Ability to prioritise work without constant supervision

A proactive approach to chasing information and resolving problems

Solar Industry Experience (Highly Desirable)

Experience in any of the following would be a major advantage:

G98 and G99 applications

Distribution Network Operator portals (including ENA Connect Direct)

MCS registrations and certificate production

Solar PV and battery storage installation paperwork

Electrical certification and documentation

Export limitation / G100 arrangements

Smart Export Guarantee documentation

Solar quoting or design software

We will also consider exceptional administration or operations candidates who can demonstrate the ability to learn technical processes quickly.

The Person

This role suits someone who enjoys being the person who keeps everything organised and moving. You will have multiple installations, applications, customer queries and deadlines running at the same time and need to quickly identify what requires attention.

You notice when an approval hasn’t arrived, a document is missing or a customer hasn’t received something — and you deal with it. Accuracy is essential, but so is the ability to get things completed. You should be comfortable picking up the telephone to speak to customers, DNOs, installers and other organisations rather than relying solely on email.

As you become familiar with our systems, we expect you to take increasing ownership of the operational administration of the business.

What We Offer

Competitive salary of £34,000–£38,000 depending on experience and relevant solar industry knowledge

Permanent full-time employment

Monday to Friday working hours

Company pension

Full training on our internal systems and processes

The opportunity to develop genuine knowledge of solar PV, battery storage and the wider renewable energy industry

A varied role where you can have a real impact on how efficiently projects are delivered

How to Apply

Previous administration, office management or operations experience is essential. Direct experience with G98/G99 applications and MCS registrations is particularly welcome.

Please apply with your CV and a short explanation of any relevant solar, renewable energy, DNO, MCS, electrical or operations experience.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in euxton, lan

Solar Operations & Administration Manager

Customer Relations Team Manager

Senior Retail Display Installations Project Manager

Operations Manager Niche and DER

Sales & Fitness Manager

Food Service Area Manager / Brand Manager

Aftersales Team Leader

Floor Manager

Experience Manager

Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Chief Operating Officer

Store Manager - Convenience

Hotel Front Office Manager

Manager, Customer Support Ctr

Store Manager

Head of Customer Service

Customer Experience Director

Operations Manager

Claims Case Manager

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