We’re looking for an enthusiastic and driven marketing, social media and PR manager to join our LAB Factor team. We are looking for the right person who isn’t afraid to get stuck in and take the lead. We are a small team, and we’re looking for someone with the confidence to step into the role, take initiative and not be afraid to tell us how we can improve. So, if the idea of plenty of role autonomy excites you and you think your skills and passion are exactly what LAB Factor needs, then we’d love to hear from you!
About LAB Factor
Founded in 2016, originally Lash Factor started as an online retailer of lash extension products and has grown in that time into an established e-commerce business within the professional beauty industry. We stock a mix of our own products, as well as those by other brands (some of which we are the UK exclusive distributor of), mainly specialising in lash, brow and waxing products for qualified therapists. We pride ourselves on being at the forefront of the industry and on our highly-rated customer service. Today, we remain a small, family-owned team of ten full-time employees.
Job Role
Core Responsibilities:
- Leading and coordinating all marketing initiatives across digital, social, PR, events, and other promotional channels.
- Analysing campaign and general marketing performance - tracking key metrics and making data-driven decisions to improve results and conversion rates.
- Develop and maintain clear, consistent internal and external brand messaging aligned with business objectives.
- Plan, oversee, and evaluate events and PR activity to support brand awareness and growth.
- Align all marketing communications with broader business goals to ensure campaigns drive engagement, growth, and brand recognition.
- Oversee paid marketing activity, including social media advertising and PPC campaigns, ensuring performance is monitored and optimised.
- Managing budgets to ensure the wider marketing budget and ad spend is allocated strategically for the best results.
- Delegate tasks, manage timelines, and ensure effective execution of marketing strategies across the team.
- Manage a small marketing team as a direct line manager, being the point of contact for team members and helping manage their professional growth
Day-to-day responsibilities:
- Create and execute marketing strategies that align with our brand, build brand awareness, and boost social engagement to drive sales.
- Participate in the creation of, and direct the creation of, social media content (reels, IG stories, posts etc) and write any copy related to this.
- Review marketing efforts and feedback this to relevant team members, acting on any data and insight as needed.
- Manage a small marketing team, supporting their growth and autonomy, delegating tasks and setting goals where necessary.
- Liaise with other members of staff and other companies in order to support wider brand efforts (e.g social media tie-ins with new product launches, planning influencer partnerships, supporting event planning) and to ensure that you have the resources you need.
About You
We are looking for someone with the following qualities:
- Is knowledgeable about the beauty industry.
- Has a passion for marketing, social media and driving engagement and keeps up with trends.
- Isn’t afraid to bring ideas forward and let us know how we can continually improve.
- Can self-direct and plan own daily tasks based on own strategies.
- Is comfortable appearing on camera and being featured in content shared on social media platforms.
- Stays up-to-date with the latest social media and marketing trends
Please note, this is not an entry-level position, and therefore, we are looking for experienced candidates. The perfect candidate will have a number of years of experience in a social media and/or marketing role and is comfortable and confident in leading the charge with the creative and analytical elements that fall under this job role. You must have experience managing others and be confident in delegating tasks and leading a small marketing team.
Essential Experience:
- Developing and implementing marketing, social media and PR strategies to boost engagement.
- Managing multiple social and marketing platforms (IG, FB, email marketing etc.)
- Data analysis of campaign performance.
- Experience with social media management tools.
- Strong communication and copywriting skills.
- Solid understanding of marketing trends
- An understanding of content creation for different marketing channels
- Canva image and video design.
- Budget management
- Managerial experience
Desirable Experience:
- Insight into the professional beauty industry.
- Event planning and managing experience.
- Influencer partnerships.
Please only apply if you are okay with dogs (as we have 2 office cocker spaniels, Barney and Ralph).
Work Environment
LAB Factor is based in a warehouse in the Hampton Lovett Industrial Estate in Droitwich. You will be working in our upstairs office with the marketing team, where you will be given the equipment you need for your work.
We also have a fitted kitchen, where you will have access to a fridge-freezer, hob, oven, microwave, kettle, toaster, Hotel Chocolat Velvetiser, and coffee machine.
There is no dress code. Dress in what makes you comfy!
The role is full time, Monday - Friday 9am til 5pm.
Perks
- 28 days holiday a year (including bank holidays)
- Occasional office Starbucks and McDonalds (bought by the CEO often around sales)
- Free on-site parking
To Apply
Reply to this posting with:
- a CV
- a separate cover letter explaining why you’d be a great fit for this role (we’d love to see data-backed results) and your go-to Starbucks order.
Any applicants who do not send all the required information will not be considered for the role. If we think you’d be a good fit, we’ll invite you for an interview.
Applications are open until 3/7/26 but we will close them early if we find the right applicants, so please don’t hesitate to apply if you feel that this is the role for you.
Note: If you are unsuccessful we will try to get in touch to let you know. However, if you have not heard from us within 2 weeks, then it is likely you have not been successful at this time.
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
- Casual dress
- Company pension
- On-site parking
- Sick pay
Ability to commute/relocate:
- Droitwich WR9 0NX: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please confirm before applying that you can attach a cover letter.
Work authorisation:
- United Kingdom (required)
Work Location: In person
