Customer service manager Work, Jobs in Evington, Lec (with Salaries)

Global eCommerce Manager – Maternity Leave Cover
Woolroom Inc —Oakham
- £50,000 - £60,000 a year
- Temporary
- Hybrid work
- Analysis skills
- Project management
- APIs
- Free parking
- Work from home
Quick apply
5d
Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
6d
Customer Support Manager
Taylor Wimpey —Leicester
- Communication skills
- Annual leave
- Employee discount
2d
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Call to connect
- Customer service
- Travel
- Free parking
- Employee discount
General Manager
BCA —Corby
- £70,000 - £80,000 a year
- Monday to Friday
- Continuous improvement
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
2d
Accommodation Manager
Cloud Student Homes —Leicester
- £30,000 a year
- Full-time
- Hospitality
- Customer service
- Team management
- Annual leave
Quick apply
Counter Manager - Leicester
Benefit Cosmetics UK —Leicester
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
Senior Business Development Manager - B2B
Speedel —Thurmaston
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Flexitime
Quick apply
7d
Business Development Manager (BDM) - Market Harbourgh - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Market Harborough
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Venue Manager (salary plus profit share)
Thomas Reminton ltd —Melton Mowbray
- From £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Profit sharing
- Employee discount
Quick apply
9d
Area Sales Manager
Kingspan Water and Energy —Leicester
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Maintenance
- Life insurance
Quick apply
Boutique Manager
Letters From Florence —Market Harborough
- £13.00 - £13.50 an hour
- Part-time
- Customer service
- Merchandising
- In-person
- Free parking
- Store discount
Quick apply
9d
Assistant Manager - Leicester Narborough Road
BoyleSports —Leicester
- £13.20 an hour
Quick apply
13d
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
5d
Assistant Operations Manager - Student Accommodation
Student Roost —Leicester
- £29,000 - £32,000 a year
- Full-time
- University
Quick apply
14d
Team Manager
Royal Mail Group —Crick
- Full-time
- Leadership
- Communication skills
- Annual leave
6d
Counter Manager
Estee Lauder —Leicester
- Weekend availability
- Sales
- Customer service
- Microsoft Office
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
5d
Customer Relationship Manager
DHL —Derby
- Communication skills
- Annual leave
PPE Category Manager
Cromwell Group —Leicester
- Full-time
- Microsoft Office
- Bachelor's degree
- IT
- Annual leave
- Sick pay

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customer service manager jobs near evington, lec

Global eCommerce Manager – Maternity Leave Cover

Woolroom Inc
Oakham

Quick apply

Job details

Temporary | Full-time
£50,000 - £60,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Work from home
Employee discount
On-site parking

Qualifications

Operations management
Analysis skills
Project management
UX
Conversion optimisation
APIs
Leadership
Communication skills
Marketing

Full job description

About Woolroom

Woolroom is a young, vibrant, multinational, and growing business committed to providing eco-friendly, premium, high-quality wool bedding and sleep products that enhance the comfort and health of our customers delivering better sleep, naturally. As a leader in natural bedding, mattresses, and accessories, we pride ourselves on sustainability and innovation in the wool industry.

About the Role

We are seeking an experienced Shopify Plus eCommerce Manager to join us on a fixed-term basis, covering a period of maternity leave for approximately 12 months. This is a genuine opportunity to step into an impactful, commercially critical role within a fast-growing brand from day one.

You will be responsible for overseeing and optimising our global online store operations and site development. The successful candidate will bring a strategic mindset, deep hands-on Shopify Markets experience, and a passion for delivering outstanding customer experiences, all aligned with Woolroom's brand identity and growth goals.

You will support and underpin the Global Growth & Marketing team by achieving and exceeding its Global eCommerce objectives, in our major markets of US, UK and Canada.

You will be expected to visit our Charlotte, USA based office every quarter to work closely with our North American team.

This is a broad ranging position with significant impact, offering senior level exposure and genuine opportunities to make your mark during the contract period.

Key Responsibilities

Platform Management & Innovation

Managing a small team, oversee the Shopify platform day-to-day, managing API integrations, apps, promo/discount engines, and any tools that keep the store running smoothly. Stay current with eCommerce trends and Shopify updates to continually evolve our approach.

Strategy & Project Management

Drive the planning and delivery of digital marketing campaigns, site developments, and platform change-overs, keeping projects on track, stakeholders aligned, and executions on time. Set clear objectives across traffic, customer acquisition, retention, and revenue growth, and ensure the team is set up to deliver against them.

Customer Experience & CRO

Ensure the store delivers a seamless experience across all devices, leading UX, site design, checkout optimisation, and page speed. Use A/B testing, personalisation, and customer feedback to drive continuous improvement in conversion rates.

Analytics & Reporting

Monitor KPIs, track performance trends, and use data to inform decisions. Utilise analytical tools to understand user behaviour and identify areas for improvement.

Team, Compliance & Security

Collaborate with internal teams and external partners to keep eCommerce aligned with wider business goals. Ensure compliance and maintain appropriate security measures to protect customer data.

Team Leadership

You will be supported by a small team who deliver day-to-day execution across campaigns and content. You'll provide direction and guidance to ensure their work aligns with broader eCommerce objectives, while keeping their workload focused and manageable.

What We're Looking For

Key Characteristics

Analytical and problem-solving mindset, with the ability to make data-driven decisions
Agile, adaptable, and comfortable navigating a dynamic global eCommerce landscape
Results-oriented, with a focus on achieving and exceeding commercial targets
Excellent interpersonal and communication skills, able to collaborate effectively at all levels
Self-motivated and organised, with strong attention to detail
Confident leader with strong decision-making capability
Assured and assertive, with a strategic planning and execution focus

Required Qualifications & Experience

Minimum 5 years of experience in global eCommerce operations management (required)
Proven experience managing Shopify Plus platforms, including third-party integrations and apps (required)
Experience of managing external development partners
Strong analytical skills and experience with eCommerce analytics tools
Excellent project management skills in a fast-paced environment
Strong cross-functional communication and collaboration skills

Pay: £50,000.00-£60,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Work from home

Application question(s):

Needs to have at least 2-3 years of Shopify experience
Will you be able to reliably commute to Oakham LE15 6QF for this job?

Experience:

global eCommerce operations management : 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Oakham LE15 6QF

Quick apply

Refine Your Search

customer service manager jobs in evington, lec

Global eCommerce Manager – Maternity Leave Cover

Label Operations Manager

Customer Support Manager

Customer Services Manager

General Manager

Accommodation Manager

Counter Manager - Leicester

Senior Business Development Manager - B2B

Business Development Manager (BDM) - Market Harbourgh - Circa 41k -Package 53k OTE Uncapped

Venue Manager (salary plus profit share)

Area Sales Manager

Boutique Manager

Assistant Manager - Leicester Narborough Road

Customer Service Escalations Manager

Assistant Operations Manager - Student Accommodation

Team Manager

Counter Manager

Customer Services Team Manager

Customer Relationship Manager

PPE Category Manager

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