Technical support Work, Jobs in Ewhurst, Sry (with Salaries)

Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
System Support Administrator
Impact Food Group —Woking
- Full-time
- POS
- Organisational skills
- School
- Annual leave
- Employee discount
Quick apply
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Computer skills
- Communication skills
- School
- Annual leave
8d
L2 Support Engineer
Uptime Solutions —Three Bridges
- £35,000 a year
- Weekend availability
- Azure
- Windows
- Analysis skills
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Senior IT Support Technician | Worthing Office-Based | Mon-Fri
Guild Care —Worthing
- £32,426.24 - £35,046.54 a year
- Weekend availability
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
7d
IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
- From £25,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
Quick apply
13h
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
8d
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
8d
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
7d
Systems Development and Training Officer
Surrey County Council —Reigate
- £42,958 - £46,624 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- SharePoint
- Agile
- Annual leave
- Employee assistance programme
3d
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- English
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT Operations Officer
Westminster Foundation for Democracy —South West London
- £31,500 - £33,000 a year
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
10d

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Trainee IT Support Engineer

Uptime Solutions Ltd
Crawley

Quick apply

Job details

Full-time
£24,000 - £25,000 a year

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?
You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?
You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

technical support jobs in ewhurst, sry

Trainee IT Support Engineer

System Support Administrator

First Line Support / Helpdesk Engineer - Hybrid

IT Support Technician (Level 1)

L2 Support Engineer

Service Desk Analyst

Senior IT Support Technician | Worthing Office-Based | Mon-Fri

IT Support Engineer - 1st Line Application Support

2nd Line Support Engineer

IT Support - Trainee

Application Support Analyst

IT Service Desk Analyst

Support Services Engineer

Junior Support Engineer

Junior IT Support Engineer

IT Field Support Technician - T2 / Second Line

Systems Development and Training Officer

Digital Technical Support Specialist

Data Center Technician , Operations, IT, & Support Engineering

IT Operations Officer

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