customer experience manager Work, Jobs in exeter, dev (with Salaries)

Deputy Manager
Iceland —Exeter
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
AREA MANAGER
Domino's —Torquay
- £33,000 - £49,000 a year
- Full-time
- Customer service
- Human resources
- Leadership
- Flexitime
- Work from home
3d
Business Manager
Vertu Motors —Exeter
- £35,000 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick apply
Graduate Management Trainee - Exeter
Enterprise Mobility —Exeter
- Full-time
- Sales
- Customer service
- Bachelor's degree
General Manager
Bootlegger Bars Limited —Exeter
- £32,000 - £38,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
4d
Trading Team Manager Designate
B&Q —Exeter
- £29,000 - £32,000 a year
- Part-time
- Travel
- Annual leave
- Employee assistance programme
Assistant Programme Manager
South West Water —Exeter
- £36,000 a year
- Hybrid work
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
2d
Store Manager
Lush —Exeter
- £37,250 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Location Manager- Student Accommodation
loc8me —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
General Manager
The Beefy Boys —Exeter
- Up to £51,000 a year
- Full-time
- Restaurant
Quick apply
5d
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Duty Manager
Woodbury Park Hotel & Golf Club —Exeter
- £28,325 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
Branch General Manager
DFS —Exeter
- £38,449 a year
- Retail management
- Communication skills
- Paid training
- Employee discount
Quick apply
10d
Assistant Manager - Exeter
BoyleSports —Exeter
- £13.20 an hour
Quick apply
Shift Manager
Greggs —Exeter
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Co-Op Store Manager
Compass Group —Exeter
- £38,000 a year
- Full-time
- Management
- Hospital
- Organisational skills
- Employee discount
10d
General Manager
Marston's Pubs —Exeter
- Up to £50,000 a year
- Hotel
Quick apply
Supervisor - 22 Hours - Sweaty Betty Exeter, England
Wolverine Worldwide —Exeter
- Weekend availability
- Supervising experience
- Retail sales
- Flexible schedule
- Referral programme
Facilities Compliance Manager
National Highways —Exeter
- £36,200 - £40,450 a year
- Full-time
- Project management
Customer Service / Account Manager
Carly Press —Wellington
- £26,702 - £33,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
Quick apply
4d

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Deputy Manager

Iceland -
Exeter

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

customer experience manager jobs in exeter, dev

Deputy Manager

AREA MANAGER

Business Manager

Graduate Management Trainee - Exeter

General Manager

Trading Team Manager Designate

Assistant Programme Manager

Store Manager

Location Manager- Student Accommodation

General Manager

Customer Success Manager

Duty Manager

Branch General Manager

Assistant Manager - Exeter

Shift Manager

Co-Op Store Manager

General Manager

Supervisor - 22 Hours - Sweaty Betty Exeter, England

Facilities Compliance Manager

Customer Service / Account Manager

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