customer experience specialist Work, Jobs in exeter, dev (with Salaries)

Customer Champion
Tapi —Exeter
- £29,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Service Quality Specialist
Ryland —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Assistant
Lidl —Okehampton
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Area Sales Executive
WeBuyAnyCar —Exeter
- £28,200 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Administration and ticketing assistant
Expressions Holidays —Exeter
- From £26,000 a year
- Part-time
- Sales
- English
- Microsoft Office
- Flexible schedule
Service Advisor (PC) - Mercedes-Benz of Exeter
City West Country Ltd —Exeter
- Up to £38,900 a year
- Call to connect
- IT
- Employee assistance programme
- Employee discount
Quick apply
Closing Specialist
Crowdcube —Exeter
- Up to £35,000 a year
- Hybrid work
- Spanish
- Sales
- Customer service
Technical Service Specialist
Medtronic —Exeter
- £37,600 - £56,400 a year
- Full-time
- Maintenance
- Travel
12d
Personal Travel Specialists
Expressions Holidays —Exeter
- £26,000 a year
- Holidays
- Spanish
- English
- Hotel
Commercial & Operations Lead
AcuPrime —Exeter
- £30,000 - £36,000 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
14d
Personal Travel Specialist – Rail holidays
Expressions Holidays —Exeter
- From £26,000 a year
- Holidays
- Spanish
- Sales
- English
Conveyancing Assistant
Michelmores LLP —Exeter
- Call to connect
- Customer service
- Maintenance
- Organisational skills
Foreman
GAP Group —Exeter
- Full-time
- Maintenance
- Team management
- Leadership
Crisis and Resilience Caseworker
Citizens Advice —Exeter
- £26,643 - £29,914 a year
- Hybrid work
- Travel
- IT
- Negotiation
Driver
GAP Group —Exeter
- Full-time
- Driving
- In-person
Supplier relationship manager (trainee)
Expressions Holidays —Exeter
- Travel
Trainee Customer Service Representative (CSR)
The Pollard Group —Exeter
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Coordinator
LiveWest —Clyst Honiton
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
6d
Coordinator Minor Projects
LiveWest —Clyst Honiton
- £28,100 a year
- Hybrid work
- Maintenance
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
1d
GBP 8128 Digital Humanities Assistant Technician
University of Exeter —Exeter
- £28,029 - £30,339 a year
- Customer service
- Microsoft Office
- Presentation skills

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Customer Champion

Tapi -
Exeter

Apply Now

Job details

Permanent | Full-time
£29,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Communication skills

Full job description

Job details

Posted 26 May 2026

Salary £29,000

LocationExeter

Job type Permanent Full-Time

DisciplineIn-Store Roles

Reference003282

The Role

We have an exciting opportunity for someone who is passionate about people and customer service! We’re looking for that extra special individual who oozes our ONETAPI Leadership behaviours and is energized about creating a great customer experience! Tapi are offering an enthusiastic, driven individual the opportunity to join the Tapi family. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the flooring business. If you are looking to take the next step and join a revolution, look no further, and apply today.

Your Responsibilities

Controlling all administrative activities across the store.

Work together with your store team to “wow” our customers at every turn.

Support Store colleagues to meet and greet customers as they enter the store.

Provide top notch customer service, helping customers with their order completions, as well as post-sales questions and (very rarely!) escalating the odd complaint.

Keeping orders on track, regularly liaising with suppliers, fitters, and estimators.

Oversee the diaries of our Home Consultants, Estimators and Fitting partners.

Maintain control of company cash and daily banking.

Liaising with customers to keep them updated on their order (with a bit of Tapi charm thrown in!).

Undertake stock takes and audits on a weekly basis.

Always be on the lookout for new ways to improve our store, our service, and better serve our customers.

The Big Package

25% colleague discount
Salary sacrifice pension
Perks platform (cheap cinema tickets, cashback and discounts on well-known brands)
Employee Assistance Programme
A day off for your birthday
Cycle to work scheme

About You!

You’re super organised and love being at the core of business operations (in this case, our fantastic Tapi store operation!)

You’re naturally efficient, confident and conscientious, always ensuring things run smoothly. You’re passionate about what you do and go the extra mile to make the customer experience that bit better.

You’re a speedy thinker who’s nice to their core. A presentable, switched-on, and honest person, who brings a little joy to every interaction. You sweat the small stuff and have a “no customer left behind” attitude (we have a 5* Trust Pilot rating to maintain)!

“Teamwork makes the dream work” is your mantra as you understand that working together equates to the best results for our customers and for Tapi. With strong communication skills, you can build long lasting relationships with your customers, making them always wanting to come back for more.

Your tech savvy and have great attention to detail, ensuring customer orders are processed accurately, thoroughly and efficiently.

We’re super supportive - on-the-job training is provided.

Get to Know us!

Hello, we’re Tapi and we’re slightly obsessed with floors. We’re a flooring retailer with a difference, here to blow a breath of fresh air into the world of carpet and flooring shopping - and we’d love for you to join the revolution!

The Tapi story starts in 2015, when a handful of flooring industry specialists passionate about flooring decided to do things differently. With hundreds of years of flooring knowledge between us, our mission was to make buying flooring reassuringly simple for our customers – and show that it could be fun!

Over the past 10 years, we’ve grown massively to become the largest flooring retailer in Britain – something we’re super proud of. You’re likely to find a Tapi showroom in your local town and we’ve got a fleet of home consultants zooming around the country. In 2024, we added the Carpetright brand, 54 flooring stores, and as many Carpetright colleagues as possible into the Tapi family. Our 5-star service remained outstanding as the team went above and beyond to show exactly why our customers rate us ‘excellent’ on Trustpilot.

So, what’s the secret to our success? Our people. Even though there’s nearly a whopping 1500 of us, we’re still a company with family values at the heart. Wherever you’re based – at the office, in a store or on the road - we all work together as a team. Some people have been with us from the very beginning while others plan to retire here, so we must be doing something right!

We care deeply about personal development which is why we launched the Tapi Academy - a 12-week training plan for all new flooring sales advisors, with 12-weeks OTE guaranteed while you learn the ropes. We celebrate milestones and award successes – and we shout about it! We organise Tapi socials where teams can come together and let their hair down, and we have (mostly) friendly competitions between locations.
It’s a happy place to work and when you love what you do, customers will see that too. And making our customers happy is the reason we get out of bed in the morning.

INDHP

Apply Now

Refine Your Search

customer experience specialist jobs in exeter, dev

Customer Champion

Service Quality Specialist

Customer Assistant

Area Sales Executive

Administration and ticketing assistant

Service Advisor (PC) - Mercedes-Benz of Exeter

Closing Specialist

Technical Service Specialist

Personal Travel Specialists

Commercial & Operations Lead

Personal Travel Specialist – Rail holidays

Conveyancing Assistant

Foreman

Crisis and Resilience Caseworker

Driver

Supplier relationship manager (trainee)

Trainee Customer Service Representative (CSR)

Coordinator

Coordinator Minor Projects

GBP 8128 Digital Humanities Assistant Technician

I want to receive the latest job alerts for customer experience specialist in exeter, dev

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