Customer service office supervisor Work, Jobs in Exeter, Dev (with Salaries)

Customer Service Office Supervisor
Johnsons Workwear Ltd —Exeter
- Full-time
- Data analysis skills
- Supervising experience
- Team management
- Health & wellbeing programme
Quick apply
12d
Customer Service Supervisor
Original Style Limited —Exeter
- £33,000 - £35,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Free parking
- Store discount
Quick apply
Contract Supervisor
Glendale Countryside Ltd —Exeter
- Up to £35,000 a year
- Full-time
- Supervising experience
- Team management
- Training & development
- Annual leave
- Employee discount
9d
Stocktaker - Exeter
nGeneration —Exeter
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
4d
Customer Service Supervisor (CSS)
University of Exeter —Exeter
- From £28,029 a year
- Customer service
- Supervising experience
- Annual leave
9d
Technical Consultant
FIRST4TECH —Exeter
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Annual leave
Quick apply
4d
Garden Centre Store Supervisor – from £14 per hour – Exeter
Plants Galore —Exeter
- £14 - £17 an hour
- Weekend availability
- Heavy lifting
- Merchandising
- Training & development
Insulation and Renewables Operations Manager
Evolve Home Energy Solutions —Exeter
- £30,000 - £50,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
11d
GBP 8279 Finance Administrator
University of Exeter —Exeter
- £28,029 - £30,339 a year
- Hybrid work
- Analysis skills
- University
- Presentation skills
3d
M&E shift supervisor
CBRE —Exeter
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Annual leave
Cleaning Supervisor
University of Exeter —Exeter
- From £28,029 a year
- Monday to Friday
- Annual leave
5d
House Keeping Supervisor
Mercure Exeter Southgate Hotel & Spa —Exeter
- Weekend availability
- Hotel
- Supervising experience
- First Aid Certification
- Free parking
- Annual leave
Quick apply
Breakfast Supervisor
Lympstone Manor Hotel Restaurant and Vineyard —Exmouth
- £15 an hour
- Part-time
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
3d
Customer care Advisor-Seasonal
Nkuku —Totnes
- £13.45 an hour
- Monday to Friday
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Quick apply
2d
Enabling Works Supervisor
BES Group —Tiverton
- £38,930 a year
- Full-time
- Microsoft Word
- Annual leave
- Employee assistance programme
11d
Duty Manager
ASDA —Paignton
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
1d
Site Manager - Volume Housebuilding
untypical —Exeter
- Quality control
- Contracts
- Computer skills
- Employee assistance programme
Relief Farm Worker / Groom
The Donkey Sanctuary —Honiton
- Part-time
- Customer service
- Communication skills
- Free parking
- Employee discount

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Customer Service Office Supervisor

Johnsons Workwear Ltd -
Exeter

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Health & wellbeing programme
Company pension

Qualifications

Stakeholder liaison
Data analysis skills
Internal department liaison
Microsoft Office Suite
Complaint handling
Performance management
Supervising experience
Team management
Organisational skills
Relationship management
Employee performance appraisals
Customer interaction
Training & development
Leadership
Supply chain customer service
Time management

Full job description

We are currently seeking a Customer Service Office Supervisor to lead our customer service administration team and ensure the smooth coordination of customer orders, production schedules, and delivery requirements across our operation. This role is well suited to an experienced customer service professional with strong leadership skills who thrives in a fast-paced environment and enjoys building high-performing teams while delivering exceptional customer service.

The role

As a Customer Service Office Supervisor, you will oversee all customer-facing administrative operations, ensuring excellent service standards are maintained while supporting the effective communication between customers, production teams, transport, and sales departments. Your responsibilities will include:

Leading, coaching, and supporting the Customer Service team to deliver outstanding customer experiences
Overseeing the intake, processing, and tracking of customer orders, ensuring accuracy and attention to detail
Managing customer enquiries, service requests, complaints, and escalations in a professional and timely manner
Building and maintaining strong relationships with customers to ensure service expectations are consistently met
Acting as the key link between the customer service office and operational teams to ensure effective communication
Coordinating with Production, Transport, and Sales teams to support seamless service delivery
Monitoring service performance and proactively resolving issues, delays, or workflow challenges
Managing employee performance, absence, holiday planning, and team development activities
Conducting performance reviews and supporting ongoing training and development plans
Producing customer service reports, analysing performance trends, and identifying opportunities for improvement
Maintaining accurate customer records, service documentation, and administrative controls
Supporting invoicing queries, credit requests, and service adjustments when required
Ensuring compliance with company procedures, service standards, and data protection requirements
Undertaking additional duties to support the wider business as required

What we're looking for

The successful candidate will demonstrate:

Previous experience in a customer service supervisory or team leader role
Strong leadership and people management skills
Excellent communication and interpersonal abilities
A proactive and solutions-focused approach to problem solving
Strong organisational and time management skills
The ability to analyse information and make informed decisions
Competence in Microsoft Office and customer service systems
A professional, customer-focused attitude with the ability to remain calm under pressure

What we offer

This role includes a competitive benefits package, including:

Access to a company Share Save Scheme
Employee wellness programme
Company pension scheme
Life assurance
Access to an award-winning training academy focused on professional development and career progression

About us

Johnsons Workwear is one of the UK's leading providers of textile service solutions, supplying thousands of customers across a wide range of industries, including food manufacturing, engineering, motor trade, healthcare, and specialist industrial environments. Our customers range from large multinational organisations to independent family-run businesses, and we pride ourselves on delivering consistently high standards of service. We are independently reviewed by our customers each year and are recognised as a high-performing provider within our sector. We are an employee-focused organisation, committed to developing our people and providing long-term career opportunities.

Apply now to join Johnsons Workwear and be part of a well-established, growing organisation.

Quick apply

Refine Your Search

customer service office supervisor jobs in exeter, dev

Customer Service Office Supervisor

Customer Service Supervisor

Contract Supervisor

Stocktaker - Exeter

Customer Service Supervisor (CSS)

Technical Consultant

Garden Centre Store Supervisor – from £14 per hour – Exeter

Insulation and Renewables Operations Manager

GBP 8279 Finance Administrator

M&E shift supervisor

Cleaning Supervisor

House Keeping Supervisor

Breakfast Supervisor

Customer care Advisor-Seasonal

Enabling Works Supervisor

Duty Manager

Site Manager - Volume Housebuilding

Relief Farm Worker / Groom

Other jobs to consider

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