Job Ref: AB1052
Branch: The Imperial Exmouth Hotel
Location: The Imperial Exmouth Hotel, Exmouth
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Full Time
Shift pattern: 8am - 3pm / 3pm - 10:30pm
Hours per week: 40
Posted date: 02/06/2026
Closing date: 04/07/2026
Requirements:
As a Front Office Manager you will be expected to:
- Ensure that highest levels of customer service are delivered to our guests.
- Understand the impact of effective cost control while undertaking the role.
- Ensure that a good level of product and local knowledge for guests when requested.
- Ensure co operation and compliance with all legislation relevant to your role in the business.
- Ensure that Learning and Development is undertaken to enable you to fulfil your job role.
The ideal person will have at least 1 years’ experience in a similar position and will have the ability to deliver great service to our guests.
We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties will include:
- Ensuring efficient friendly service is offered when dealing with all guest requirements at the front desk and handling telephone enquiries effectively.
- Ensure all staff are fully aware of the booking procedures to maximise the sale and revenue in the hotel.
- Co-operating with all departments in the hotel to ensure the correct reports and information are provided on request.
- Ensure the front desk is kept presentable and manned at all times.
- Demonstrating a working knowledge of all services and facilities of the hotel and the local area.
- You and your team will be responsible for maximising room revenues in line with the Company standards.
This imposing Exmouth hotel is stunningly located looking out towards the sea and has extensive terraces and gardens where you can relax after a day exploring Dartmoor or any of the wonderful, sandy beaches, coves and bays that punctuate this coastline. Within a few miles of the Imperial Hotel you could be rambling along the South West Coastal Path, teeing off at East Devon Golf Club, exploring the Bicton Park Botanical Gardens or enjoying a boat trip along the Exe River or out to sea. Elegant and spacious, the Imperial Hotel is a perfect base for relaxation as well as adventure in the great outdoors.
Exmouth is known for its magnificent sandy beaches and coastal paths which offer plenty of opportunities for exploration. In fact, you can walk directly from our hotel’s gardens out onto the town’s promenade. Known as one of the oldest towns in Devon, Exmouth is a vibrant area that is rich with heritage. Experience the sights of the East Devon Area of Outstanding Natural Beauty and take the beauty of Dartmoor National Park. When not swimming, playing and relaxing on the beach, scenic boat trips are available - helping you to soak in the spectacular scenery of this coastal town. Find out more about the local area in our guide.
And after a day exploring the delights of Devon, the Imperial Hotel Exmouth is here to help you relax in style and comfort. Single, twin, double and family rooms are available with the option of a private balcony and spectacular sea views. We have 57 bedrooms all featuring an en-suite, free Wi-Fi, telephone and tea and coffee station.
The on-site restaurant serves breakfast every day, while offering a variety of lunch options and dinner options in the dining room. Make use of the stylish lounges, take a stroll in the hotel’s four acres of gardens and look forward to drinks at the bar, or on the sun terrace to the backdrop of the Devon coastline.
