Reservations manager Work, Jobs in Exeter, Dev (with Salaries)

Owner Partnerships Experts
Luxury Coastal —Exeter
- £28,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
4d
Graduate Management Trainee - Exeter
Enterprise Mobility —Exeter
- Full-time
- Sales
- Customer service
- Bachelor's degree
Restaurant Manager
River Cottage HQ —Axminster
- £30,000 a year
- Weekend availability
- Serving
- Hospitality
- Sales
- Free parking
- Employee discount
Quick apply
Receptionist
Park Holidays UK —Dawlish
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Employee discount
Graduate Management Trainee - Torquay
Enterprise Mobility —Torquay
- Full-time
- Sales
- Customer service
- Bachelor's degree
Hotel Receptionist
TLH Leisure Resort —Torquay
- Up to £12.71 an hour
- Part-time
- Customer service
- Hotel
- Front desk
- Free parking
- Annual leave
Quick apply
2d
Guest Service Assistant Nights
Tiverton Hotel Lounge & Venue —Tiverton
- £13.25 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
- Employee assistance programme
Quick apply

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Owner Partnerships Experts

Luxury Coastal
Exeter

Quick apply

Job details

Full-time
£28,000 a year
4 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Company pension
Employee discount
On-site parking

Qualifications

Microsoft Powerpoint
Driving Licence
Microsoft Excel
Customer service
Salesforce
Communication skills

Full job description

About us

Luxury Coastal represents 100s of stunning holiday homes of all types across the South West. We’re proudly independent and we try hard every day to offer the kind of service guests and owners really want, the same things we want when we book a holiday - honesty, fairness and personal attention.

We use our experience to do things better, share the good stuff, and try to put back into the communities we make our living from. The business is constantly changing, however, our values have stayed the same, because we always wanted a business where we could just be ourselves.

We believe kindness is an asset. Cooperation makes good things happen. As a company, we treat everyone – our team and our customers – with respect and consideration.

Our office is fun and relaxed, a place to share knowledge and learn from each other. Last year, we were proud to win two awards at the Best Workplaces in Travel for Best Micro Company, as well as Best Workplaces in Travel for purpose. We are a Living Wage Foundation-accredited business and have signed up for the Devon NHS Mindful Employer charter. This year we are delighted to have become a BCorp‑accredited company which reflects our commitment to a global community where businesses drive meaningful, positive change as a force for good.

Some of the perks

Employee benefit scheme that includes store discounts from the biggest retail names, healthcare, and free counselling sessions.
Discounts on holidays for team members as well as friends and family.
Four paid volunteer days each year to help an organisation of your choice
Day trips to visit our properties to help expand your knowledge of our portfolio and local area.
Social events and team outings such as Christmas parties, team breakfasts and local beach cleans.
25 days holiday, plus bank holidays.

The day job

· You will be an integral part of our owner partnership team. Providing first-class service and owning client relationships.

· You'll be comfortable having honest and sometimes challenging conversations with owners, remaining calm, professional and solutions-focused.

· You will manage daily and weekly tasks to ensure the smooth running of our owner function and will co-ordinate the creation of property listings on our reservation system and website.

· Assist with the property administration from onboarding and guiding owners through the process right through to their first booking and beyond.

· Manage new projects to enhance the owner experience.

· Ensure the accuracy of our property listings across our website and booking channels.

· Pro-actively contacting owners to review property performance and help increase our mutual success.

· You may be required to perform additional duties from time to time to assist company Directors, such as support the customer experience team.

Experience and skills required

Essential:

· A passion for providing exceptional service to our owners, guests, property managers and suppliers

· Proactive and able to work on own initiative

· Ability to problem solve and make sound decisions under pressure

· Ability to build and nurture strong relationships

· Excellent communication and written skills

· Meticulous attention to detail with the ability to prioritise workloads

· Enthusiastic, hard-working and self-motivated

· A team player who is happy to support other areas of the business

· Good working knowledge of Word, Excel and PowerPoint

· GCSEs Grades A-C in Maths and English

Desired

· Previous experience in a customer service role

· Knowledge of the UK travel industry

· Higher education qualification

· Full driving license

Job Types: Full-time, Permanent - Monday to Friday with up to two weekend days a month - time given back in lieu.

Salary: £28,000 per year

Work remotely

Hybrid working - maximum two days at home, per week, post probation.
Bonus scheme

Benefits:

Casual dress
Company pension
Employee discount
On-site parking on a first come first serve basis
Store discounts
Wellness programme

Schedule:

8 hour shift
Monday – Friday with up to two weekend days a month – time given back in lieu

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
On-site parking
Store discounts
Wellness programmes

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in exeter, dev

Owner Partnerships Experts

Graduate Management Trainee - Exeter

Restaurant Manager

Receptionist

Graduate Management Trainee - Torquay

Hotel Receptionist

Guest Service Assistant Nights

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