About Us
We are a long-established independent estate agency specialising in residential sales and lettings. With almost 20 years of experience, we have built a reputation for integrity, professionalism, and consistently high standards of customer service.
As a small, founder-led business, we pride ourselves on delivering a personal and tailored service at every stage of the property journey.
We are now seeking a highly organised, proactive, and detail-oriented Office Administrator to play a key role in the smooth day-to-day running of our office. The role will also include providing light PA support to the Managing Director.
The Role
This is a varied and pivotal role within the business, combining office administration responsibilities with personal assistant support to the Managing Director.
Key Responsibilities
- Managing incoming calls, emails, and client enquiries in a professional and efficient manner
- Coordinating diaries and scheduling appointments, meetings, and property viewings
- Providing direct PA support to the Managing Director, including diary management and scheduling
- Supporting general administrative functions across both sales and lettings
- Preparing documents, updating records, and maintaining accurate systems and databases
- Acting as a key point of contact for clients and helping to ensure an excellent customer experience
- Supporting the wider team with day-to-day office coordination and administration
- Maintaining a professional, organised, and efficient office environment
- Accompanying occasional property viewings when required
Property & Marketing Support
In addition to the core administrative responsibilities, you will play an important role in supporting the preparation and presentation of new property instructions.
This will include:
- Assisting with property take-ons and ensuring all property information is accurately recorded
- Coordinating photography, floorplans, EPCs, and marketing materials
- Supporting the preparation of properties for launch to the market
- Uploading and maintaining property listings across relevant platforms
- Ensuring all marketing materials and property listings are presented to a consistently high standard
An interest in property, interiors, presentation, photography, or marketing would be highly advantageous and will help you excel in this aspect of the role.
About You
We are looking for someone who is:
- Highly organised with excellent attention to detail
- Professional, personable, and confident in their communication
- Reliable and capable of managing multiple priorities effectively
- Proactive, self-motivated, and willing to take ownership of tasks
- Comfortable working in a busy, client-facing environment
- Positive, adaptable, and keen to contribute to a small, close-knit team
- Naturally interested in property, presentation, interiors, or visual detail
This role would suit someone looking to build a long-term career within a respected independent estate agency. Whether you are a recent graduate, have experience in an administrative role, or are looking to develop your career in the property sector, we would love to hear from you.
Previous experience in administration, customer service, hospitality, retail, or office-based roles would be advantageous but is not essential. We are more interested in finding someone with the right attitude, strong organisational skills, and a willingness to learn.
Working Pattern & Benefits
- Full-time, permanent position based in our office
- Monday to Friday, with two Saturdays per month on a rota basis
- When working a Saturday, a weekday will be provided in lieu, ensuring a five-day working week
- 25 days' annual leave plus bank holidays
- Work closely with the founders of a respected independent estate agency
- Friendly, supportive, and collaborative team environment
- Exposure to all aspects of residential sales and lettings
- Hands-on involvement in property marketing, listings, and new instructions
- Comprehensive training and ongoing professional development
- Genuine opportunities for long-term career progression and increased responsibility
- A varied and rewarding role at the heart of a well-established local business
Why Join Us?
This is an excellent opportunity to join a trusted and well-established independent estate agency where you will play a central role in the day-to-day success of the business.
As a key member of our team, you will gain valuable hands-on experience across office administration, client service, property marketing, and the residential property sector as a whole. Working closely with the Managing Director and experienced agency professionals, you will be given real responsibility, ongoing support, and the opportunity to develop your skills in a varied and rewarding role.
We take pride in delivering exceptional service and presenting our properties to the highest standard. If you are organised, professional, detail-oriented, and take pride in your work, you will thrive in our supportive and collaborative environment.
For the right person, this role offers genuine long-term career development within a respected and growing independent agency.
How to Apply
If you are highly organised, proactive, and looking to develop your career within a professional and respected estate agency, we would love to hear from you.
Please apply with your CV and a brief covering note outlining why you would be a great fit for the role.
Pay: £25,000.00-£30,000.00 per year
Work Location: In person
