Aftersales manager Work, Jobs in Eye, Cam (with Salaries)

Aftersales Manager
Noya Motor Group —Peterborough
- From £28,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
Quick apply
16h
Aftersales Manager - Ducati & Three10 Automotive
Vindis Group —Saint Ives
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
General Manager
BCA —Corby
- £70,000 - £80,000 a year
- Monday to Friday
- Continuous improvement
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
1d
Agricultural Service Engineer
Chandlers Farm Equipment —Holbeach
- Overtime
- Sick pay

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Retail Sales Advisor - Peterborough
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aftersales manager jobs near eye, cam

Aftersales Manager

Noya Motor Group
Peterborough

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
16 hours ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Bilingual
CRM software
Multilingual
Sales
Sales management
Customer service
Upselling
Organisational skills
Phone etiquette
Communication skills

Full job description

Job Overview
Noya Motor Group is looking for an experienced and customer focused Aftersales Manager to oversee our Aftersales department and ensure excellent customer service throughout the ownership journey.

You will be responsible for managing customer enquiries and complaints, coordinating repairs, liaising with workshops and warranty providers, and ensuring cases are resolved efficiently and professionally.

Duties

Oversee the Aftersales department, ensuring high levels of customer satisfaction through effective communication and support.
Implement strategies for upselling additional products and services to enhance customer experience and increase revenue.
Develop and maintain organisational systems to track customer interactions, feedback, and follow-up actions.
Utilise software tools to analyse customer data and identify trends, enabling proactive engagement with clients.
Ensure adherence to phone etiquette standards while handling customer inquiries and complaints.
Collaborate with other departments to resolve issues swiftly and efficiently, ensuring a seamless experience for customers.
Maintain a multilingual approach to cater to diverse clientele, enhancing accessibility and communication.

Experience

Proven experience in sales management or a similar role within the Aftersales environment.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills; bilingual or multilingual capabilities are highly desirable.
Familiarity with sales software and CRM systems is an advantage.
Demonstrated ability to upsell products effectively while maintaining a focus on customer satisfaction.

If you are passionate about delivering exceptional Aftersales service and possess the necessary skills to thrive in this role, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: From £28,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Ability to commute/relocate:

Peterborough PE2 9FT: reliably commute or plan to relocate before starting work (preferred)

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

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aftersales manager jobs in eye, cam

Aftersales Manager

Aftersales Manager - Ducati & Three10 Automotive

General Manager

Agricultural Service Engineer

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