Customer service team lead Work, Jobs in Failsworth, Gtm (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Direct Sales Team Leader
G P Promotions —Manchester
- £300 - £1,200 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
13d
Customer Service Team Leader Night Shift
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Annual leave
11d
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
14d
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
Customer Service Team Leader
Paddy Power —Manchester
- From £13.25 an hour
- Employee discount
- Sick pay
Strategic Partnership Lead (Key Account Manager, Strategic Customer Relationships)
Equipment Management Solutions (EMS) Ltd —Halifax
- £33,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Travel
- Free parking
Quick apply
5d
Lead Supervisor
Tapestry Inc —Manchester
- Full-time
- Sales
- Employee discount
Resident & Property Administration Team Leader
Ascend Properties —Sale
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Customer Care Team Manager
JDSPORTS —Rochdale
- Full-time
- Management
- Analysis skills
- Mentoring
- Employee discount
Quick apply
4d
Night Shift Team Leader
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Annual leave
11d
Team Leader
Card Factory —Birchwood
- £13 an hour
- Leadership
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
11d
Commercial Team Lead
CHEP —Manchester
- Full-time
- Hybrid work
- Negotiation
4d
Customer Services Team Leader
Mears Group —Manchester
- Up to £30,962.61 a year
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Mentoring
- Free parking
- Annual leave
Team Leader
NEXT —Manchester
- £13.84 an hour
- Full-time
- Customer service
3d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Customer Onboarding Team Leader
Close Brothers —Sale
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
Team Manager
THG Ingenuity —Manchester
- Management
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills

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customer service team lead jobs near failsworth, gtm

Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales
Analysis skills
Supervising experience
Leadership
Communication skills

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

–––––––––––––

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer service team lead jobs in failsworth, gtm

Telesales Team Manager - Customer Loyalty

Direct Sales Team Leader

Customer Service Team Leader Night Shift

Customer Onboarding Team Leader

Customer Service Team Manager

Customer Service Team Leader

Strategic Partnership Lead (Key Account Manager, Strategic Customer Relationships)

Lead Supervisor

Resident & Property Administration Team Leader

Customer Care Team Manager

Night Shift Team Leader

Team Leader

Customer Experience Team Manager

Commercial Team Lead

Customer Services Team Leader

Team Leader

Customer Service Team Leader - 12 Month Fixed Term Contract

Customer Onboarding Team Leader

Team Manager

Contact Centre Team Leader

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