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director of customer service jobs near failsworth, gtm

Head of Order to Delivery

Haier Europe -
Birchwood

Apply Now

Job details

Full-time
£60,000 - £75,000 a year
2 days ago

Qualifications

ERP systems
Business processes
Communication skills

Full job description

Birchwood, Warrington | Hybrid Working
c£60,000 - £75,000 DOE + Bonus + Car/ Allowance

Our Future | In Your Hands

At Haier Europe, home to Candy, Hoover and Haier, we're looking for a Head of Order to Delivery to lead our UK & Ireland order-to-delivery function. This is an opportunity to shape the customer journey, support a talented team, and work across the business to deliver excellent service and continuous improvement.

What You'll Be Doing

Leading and developing the Order to Delivery team.
Working collaboratively with Supply Chain, Demand Planning, Commercial and Finance teams.
Driving improvements in customer experience, operational performance and efficiency.
Supporting digitalisation, systems enhancements and SAP developments.
Using data and insight to identify opportunities and inform decision-making.
Creating an inclusive environment where people can grow, contribute and succeed.

What We're Looking For

Experience leading teams within Order to Delivery, Customer Operations, Supply Chain, Logistics or Order Management.
A collaborative leadership approach and a passion for developing others.
Experience improving processes, performance and customer outcomes.
Strong stakeholder management and communication skills.
ERP experience, ideally SAP.
A data-driven approach and the ability to turn insight into action.

Our Culture

Our Own It Model shapes how we work:

Build Trust by sharing ideas, keeping commitments and challenging respectfully.
Zero Distance by listening actively, thinking like the customer and being inclusive.
Entrepreneurship by focusing on results and making positive change happen.
Agility by learning, adapting and embracing new opportunities.
Ecosystem by working across teams, staying curious and supporting change.

Why Join Us?

You'll join a business with the strength of global brands, the freedom to make an impact, and the opportunity to help shape how we deliver for our customers and colleagues.

Our Future | In Your Hands.

Apply today and help us create exceptional experiences for our customers and teams.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.

INDOTD

#LI-HYBRID
#LI-ND1

UKICFD2D

Apply Now

Refine Your Search

director of customer service jobs in failsworth, gtm

Head of Order to Delivery

Associate Director of Retail - South

Head of Compliance

Head of Client and Learner Services

Head of Brand & Content

Head of Technology UKI

Assistant Director (ICT and Digital Transformation)

Head of Rental and Used Equipment

Head of Product & Digital

Head of Change

Head of Mobile Engineering

Head of Shift Operations - Fulfilment / 3PL

Head of Ecommerce - THG Nutrition | Myprotein

Trading Director

Financial Sponsors - Associate Director

Product Director - Billing & Pricing

Head of Regulatory Compliance & Quality

Other jobs to consider

I want to receive the latest job alerts for director of customer service in failsworth, gtm

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Birchwood, Warrington | Hybrid Working
c£60,000 - £75,000 DOE + Bonus + Car/ Allowance

Our Future | In Your Hands

What You'll Be Doing

What We're Looking For

Our Culture

Our Own It Model shapes how we work:

Why Join Us?

Our Future | In Your Hands.

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director of customer service jobs in failsworth, gtm

Other jobs to consider

I want to receive the latest job alerts for director of customer service in failsworth, gtm

Explore jobs in more locations

Birchwood, Warrington | Hybrid Working c£60,000 - £75,000 DOE + Bonus + Car/ Allowance

Our Future | In Your Hands

What You'll Be Doing

What We're Looking For

Our Culture

Our Own It Model shapes how we work:

Why Join Us?

Our Future | In Your Hands.

Birchwood, Warrington | Hybrid Working
c£60,000 - £75,000 DOE + Bonus + Car/ Allowance