Veterinary receptionist Work, Jobs in Failsworth, Gtm (with Salaries)

Veterinary Receptionist
Medivet Group Ltd —Ashton-Under-Lyne
- £25,494.48 a year
- Full-time
- Maths
- Front desk
- Cleaning
8d
Receptionist
Willows Veterinary Group —Denton
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
3d
Veterinary Receptionist
Animal Trust —Bolton
- £12.71 an hour
- Holidays
- Organisational skills
- Front desk
- Cleaning
- Annual leave
Veterinary Receptionist (FTC)
IVC —Buxton
- Up to £15,253.78 a year
- Full-time
- Inventory control
- Organisational skills
- Front desk
- Annual leave
- Employee discount
14d
Animal Care Auxiliary
Rutland House Veterinary Hospital —Warrington
- £12.71 an hour
- Weekend availability
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
Twilight Animal Care Assistant
Movement Referrals: Independent Veterinary Specialists —Preston Brook
- From £28,635 a year
- Part-time
- Vital signs
- Medication administration
- Patient care
- Free parking
- Employee discount
Quick apply
3d
Part Time Animal Care Auxiliary
Rutland House Veterinary Hospital —Warrington
- Part-time
- Front desk
- Cleaning
- Employee assistance programme
Quick apply

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Veterinary Receptionist

Medivet Group Ltd -
Ashton-Under-Lyne

Apply Now

Job details

Full-time
£25,494.48 a year
8 days ago

Qualifications

Customer communication
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Triage
Patient appointment coordination
Numeracy
Maths
Appointment booking and call handling
Front desk
Cleaning
Veterinary appointment scheduling
Customer interaction

Full job description

As a Receptionist you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional, care always there to clients, patients, and colleagues.

Responsibilities

Operation of the clinic:

Triage the impact of any emergency/see on the day appointments, contacting clients when required to arrange an alternative appointment.
Answer client phone calls and manage messages, following up as required.
Carry out reception duties, greeting clients when they arrive at the clinic and managing their appointments.
Keep the front of house, including waiting areas and reception, clean and tidy.
Process any repeat prescription order requests.

Diary Management:

Manage the clinic diary to ensure appointment availability is aligned to diary management best practice and the skillset available in the clinic.
Ensure appointment slots are available for clients to book online.

Medivet Healthcare Plan:

Be an advocate of the Medivet Healthcare Plan (MHP).
Complete sign-up documentation with clients when they take out MHP.
Manage any updates required for clients/patients.

Standards and Compliance:

Comply with all standards and agreed ways of working in the clinic.

Skills, knowledge and experience

Excellent customer facing and reception skills.
Ability to build relationships with clients - remaining calm under pressure and diplomatic when required.
Ability to work as part of a small team – building relationships with colleagues and being flexible to deliver exceptional care to clients and patients.
Ability to prioritise workload and a range of tasks. • Good numeracy skills. • Experience is using online appointment booking systems.
Administration skills & experience.

Desirable:

Previous veterinary receptionist experience.
Understands the role and importance of regulation and compliance.

Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required.

Apply Now

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veterinary receptionist jobs in failsworth, gtm

Veterinary Receptionist

Receptionist

Veterinary Receptionist

Veterinary Receptionist (FTC)

Animal Care Auxiliary

Twilight Animal Care Assistant

Part Time Animal Care Auxiliary

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