Customer support representative Work, Jobs in Falkirk, Fal (with Salaries)

Customer Service Representative - Edinburgh
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
3d
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Immigration Caseworker
Home Office —Glasgow
- £32,110 - £33,073 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
LOUNGE SERVICE ASSISTANT - BRITISH AIRWAYS LOUNGE
BaxterStorey —Glasgow
- £13.43 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
3d
Deputy Manager
Iceland —Falkirk
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Success Manager (UK)
Dayshape —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Accounting
- Organisational skills
- Employee assistance programme
Quick apply
2d
QA Officer
Piramal Healthcare UK Limited —Grangemouth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Receptionist
ISS Facility Services —Edinburgh
- £14.80 an hour
- Monday to Friday
2h
Customer Service Team Leader
William Hill —Alloa
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Greenspace Project Development Officer (New Activity) (Temporary) - REQ06244
North Lanarkshire Council —Motherwell
- £47,484 - £52,252 a year
- Temporary
- Hybrid work
- Microsoft Office
- Travel
- Annual leave
10d
Supply Customer and Facilities Assistant, Various Locations, 505.67
West Lothian Council —Livingston
- £15.16 - £16.30 an hour
- Travel
- IT
- Computer skills
1d
Seasonal Customer Service Assistant
World Duty Free Group —Edinburgh
- Part-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Field Service Representative
TransCanada Turbines —Glasgow
- Travel
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Local Sales Consultant
Elis —Grangemouth
Sales - Sales Advisor - UK
New Look —Livingston
- Part-time
Business Analyst - 6 Month FTC
Nucleus Financial Group —Edinburgh
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave

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customer support representative jobs near falkirk, fal

Customer Service Representative - Edinburgh

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer support representative jobs in falkirk, fal

Customer Service Representative - Edinburgh

Customer Service Representative Lloyds Banking Group Disputes

Customer Contracts Manager

Customer Service Representative

Customer Service Representative

Immigration Caseworker

LOUNGE SERVICE ASSISTANT - BRITISH AIRWAYS LOUNGE

Deputy Manager

Customer Success Manager (UK)

QA Officer

Freelance In Person Event Specialist - Edinburgh, Scotland

Receptionist

Customer Service Team Leader

Greenspace Project Development Officer (New Activity) (Temporary) - REQ06244

Supply Customer and Facilities Assistant, Various Locations, 505.67

Seasonal Customer Service Assistant

Field Service Representative

Local Sales Consultant

Sales - Sales Advisor - UK

Business Analyst - 6 Month FTC

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