Call centre Work, Jobs in Falkirk, Sct (with Salaries)

Inbound Sales Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Communication skills
- Employee discount
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- English
- Communication skills
- Banking
- Annual leave
- Employee discount
Health Records Clerical Officer
NHS Scotland —Glasgow
- £26,696 - £28,988 a year
- Full-time
- Computer literacy
- Front desk
- Typing
- Annual leave
- Employee assistance programme
8d
Sales Assistant
Verisure Services (UK) Limited —Falkirk
- Full-time
- Communication skills
Quick apply
006 - Customer Service Representative - Virgin Money (CYBG)
Teleperformance —Glasgow
- £26,436.80 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Banking
- Employee assistance programme
Sales Executive
Motia —Bellshill
- £26,782 a year
- Full-time
- CRM software
- No experience needed
- Communication skills
- Free parking
- Annual leave
Quick apply
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,276 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor (Fraud)
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
8d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Glasgow
- £3,800 a month
- Full-time
Quick apply
Customer Service Advisor
Capita —Glasgow
- From £28,267.20 a year
- Full-time
- Hybrid work
- Employee discount
1d
Call Centre - Customer Support Representative (VQ426G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Service Representative - Glasgow
City Facilities Management (UK) —Glasgow
- £25,468.38 a year
- Overtime
- Work from home
- Employee discount
11d
Part Time Customer Contact Advisor
KwikFit —Bellshill
- £20,022.91 a year
- Part-time
- Hybrid work
- Conflict management
- Time management
- Annual leave
- Employee discount
8d
Call Handler – Part time
Vets Now —Dunfermline
- £13.45 - £15.60 an hour
- 8 hour shift
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Incident Customer Service Operator - Glasgow
City Facilities Management (UK) —Glasgow
- £25,603 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Call Centre - Customer Support Representative (Q426G)
Intrum —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Service Representatives (Collections)
Bill Gosling Outsourcing —Glasgow
- £12.75 an hour
- Monday to Friday
- Hybrid work
- Microsoft Word
- Computer literacy
- Organisational skills
- Paid training
- Employee discount
Quick apply
11d
Customer Service Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Annual leave
- Employee discount
Call Centre Advisor
Allied Vehicles —Glasgow
- £0.01 a year
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
3d

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Inbound Sales Advisor

Concentrix -
Larbert

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Employee discount

Qualifications

Sales persuasion
Customer service call handling
Inbound customer enquiry call handling
Personal upselling recommendations
Client engagement
Upselling
Retention call handling
Contract renewal support
Customer relationship management
Customer renewal management
Relationship management
Telesales
Customer support
Customer interaction
Communication skills
Add-on sales

Full job description

Are you a sales-driven professional passionate about delivering top-notch customer service? Join our team at Concentrix, supporting a leading telecommunications provider, where your key responsibility will be to manage inbound calls from customers nearing the end of their contracts. Your focus will be on retaining their business by facilitating new contract signings and enhancing their service by identifying sales opportunities and upselling products that align with their needs.

Key Responsibilities:

Customer Support & Retention: Deliver exceptional support by addressing customer needs and ensuring their satisfaction while discussing contract renewals. Utilize your skills to retain business and foster long-term customer relationships effectively.

Sales Opportunities: Leverage effective questioning techniques to thoroughly understand customer needs. Use these insights to recommend additional products or features that align with their goals, enhancing their overall experience.

Target-Driven Environment: Excel in a fast-paced, target-driven environment where curiosity, resilience, and resourcefulness are key. Collect detailed information and swiftly provide tailored solutions.

Qualifications:

We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:

Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.

Strong problem-solving abilities combined with meticulous attention to detail.

Patience and resilience are essential to excel in this dynamic role.

Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.

Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.

Training & Development:

Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.

What’s in it for you?

Permanent 40-hour per week contract, Monday-Sunday (5/7 days) between 8am-9pm

Convenient location, at Central Business Park, Larbert

Annual salary of £26,520 paid monthly

Uncapped bonus opportunity, average earnings of around £400 PCM with top performers reaching up to £1000 PCM currently.

Exclusive discounts on broadband, mobile, TV channels, and more, including family & friends deals

If you’re passionate about helping others and have a knack for uncovering opportunities, this role is your gateway to a rewarding career with substantial bonus potential. Every conversation is not just an opportunity to make a difference but also a chance to boost your earnings significantly with each successful upsell.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

call centre jobs in falkirk, sct

Inbound Sales Advisor

Customer Service Representative Lloyds Banking Group Disputes

Health Records Clerical Officer

Sales Assistant

006 - Customer Service Representative - Virgin Money (CYBG)

Sales Executive

Customer Advisor

Customer Service Advisor (Fraud)

JUNIOR SALES CONSULTANT

Customer Service Advisor

Call Centre - Customer Support Representative (VQ426G)

Customer Service Representative - Glasgow

Part Time Customer Contact Advisor

Call Handler – Part time

Incident Customer Service Operator - Glasgow

Call Centre - Customer Support Representative (Q426G)

Customer Service Representatives (Collections)

Customer Service Executive - Glasgow

Call Centre Advisor

Call Handler – Full Time

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