It support Work, Jobs in Falkirk North, Fal (with Salaries)

First Line Desktop and Network IT Support Engineer.
2e-volve UK Limited —Stirling
- From £26,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
IT Support Engineer
RG Computers —Penicuik
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Work from home
Quick apply
3d
IT Support Technician
McConnell Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Outlook
- Windows
Quick apply
4d
Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
IT Support Technician
Campion Homes Limited —Dunfermline
- Up to £35,000 a year
- Full-time
- Windows
- SharePoint
- In-person
- Store discount
- Work from home
Quick apply
4d
NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
11d
ICT Technician
National Museums Scotland —Edinburgh
- £30,496 - £32,743 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
Applications Support Engineer (IT)
INEOS —Grangemouth
- £0.01 a day
- Microsoft Access
- Azure
- Oracle
Quick apply
IT Technician
School Talent —Edinburgh
- £29,206 - £32,972 a year
- Windows
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Support Technician
Complete IT Systems —Glasgow
- Full-time
- Azure
- AWS
- IT
Tech Team Executive - Glasgow
Matthew Algie —Glasgow
- £27,626.30 a year
- Full-time
- Computer literacy
- Administrative experience
- Business development
9d
Helpdesk Technician
SSE —Glasgow
- £27,500 - £41,300 a year
- Employee discount
- Gym membership
Deskside Support Engineer
Hexaware Technologies —Glasgow
- £29,000 - £32,000 a year
- Software troubleshooting
- Laboratory experience
- Windows
- Flexible schedule
Quick apply
9d
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
7d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
6d
ICT Support Analyst
East Dunbartonshire Council —Kirkintilloch
- £31,698.51 - £35,749.79 a year
- Call to connect
- Windows
10d
Service Desk Analyst
Edrington —Glasgow
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Customer service
- DevOps
- Store discount
- Employee discount
7d

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First Line Desktop and Network IT Support Engineer.

2e-volve UK Limited
Stirling

Quick apply

Job details

Full-time
From £26,000 a year

Benefits

Free parking
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Computer repair
Customer service
English
Driving
IT support

Full job description

Overview

An exciting opportunity has arisen to join an IT Managed Service Provider based in Stirling. We are a Microsoft Small and Midmarket Cloud Solutions provider specialising in delivering IT Support Desk Contracts, IT consultancy and professional IT services.

The successful candidate should have outstanding people skills, excellent commercial and technical awareness and high standards of professionalism to join this successful team. We are friendly employee-owned business that has enjoyed a strong level of organic growth and established itself as a key player within the area’s IT Support sector over the last 25 years.

Job Purpose

To provide IT support to our contract clients, assisting them with hardware and software problems via phone and email. Over 80% of the fixes will be by remote.

Duties & Responsibilities

To provide 1st/2nd line technical support; answering support queries via phone and email.
Respond to enquiries from clients and help them resolve any hardware or software problems.
Maintain a high degree of customer service for all support desk queries.
Manage and prioritise support Trouble tickets, ensuring timely resolution and high customer satisfaction.
Assist with hardware and software purchases, installations, configurations, and updates.
Diagnose and troubleshoot technical issues, escalating complex problems when necessary.
Maintain accurate and detailed records of support requests and resolutions in our bespoke CRM.
Collaborate with other team members to improve the delivery of our services.
Ensure compliance with company IT policies and procedures.
Provide guidance and support to end-users on IT best practices.
Visit client sites to perform installations/repairs and resolve technical issues. Assist with the processing of client equipment.

Skills/Attributes

Required Essential Skills

Experience working with Windows Server environments,
Experience working with Windows Desktop environments.
Experience working with Microsoft 365Networking – Routers/Switches/Firewalls installation and operation,
Printer installation and operation,

Attributes

Excellent telephone manner,
Good written and spoken English,
Good understanding of PC and Server hardware set-up and configuration,
Good base-level PC hardware diagnosis and repair skills,
Good troubleshooting skills
‘Hands-on’ approach and willingness to learn and teach,
Flexible, pro-active approach,
Prepared to own the problem,
Calm under pressure,
Good Team player,
Good customer service skills,
Full Driving License.

Location

Based in Stirling working hours Monday – Thursday 8am – 5pm and Friday 8am – 3:45pm.

Pay: From £26,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it support jobs in falkirk north, fal

First Line Desktop and Network IT Support Engineer.

IT Support Engineer

IT Support Technician

Inbound Technical Support Advisor

Regional IT Support Specialist

IT Support Technician

NOC Analyst

NOC Analyst (10pm-6am)

ICT Technician

IT Support Apprentice

Applications Support Engineer (IT)

IT Technician

IT Support Technician

Tech Team Executive - Glasgow

Helpdesk Technician

Deskside Support Engineer

IT 1st Line Support (UK)

IT Support Apprentice

ICT Support Analyst

Service Desk Analyst

I want to receive the latest job alerts for it support in falkirk north, fal

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