Learning and development administrator Work, Jobs in Falmouth, Con (with Salaries)

Desktop Support Specialist
Cool Waters Cyber —Penryn
- £26,500 - £29,000 a year
- Full-time
- Hybrid work
- English
- SharePoint
- Free parking
- Work from home
Quick apply
9d
Administrator- Central Integrated Transfer Of Care Hub (iToCH)
Cornwall Partnership NHS Foundation Trust —Falmouth
- £25,760 - £27,476 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Communication skills
- Employee discount
1d
Learning Support Administrator
Truro and Penwith College —Truro
- £21,765 - £24,454 a year
- Full-time
- Databases
- Administrative experience
- Organisational skills
- Free parking
- Relocation assistance
9d
Operations Administrator & Finance Assistant
Jarrang Limited —Falmouth
- £26,500 - £28,500 a year
- Part-time
- Google Suite
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Life insurance
Quick apply
6d
HR Administrator/Coordinator
ELIQUO HYDROK UK —Saint Columb Major
- Full-time
- Hybrid work
- Databases
- Travel
- Organisational skills
- Sick pay
HR & Payroll Administrator
Healeys Cornish Cyder Farm —Truro
- £28,000 a year
- Full-time
- Administrative experience
- Maths
- Organisational skills
- Annual leave
- Employee discount
Quick apply
6d
Integrated Safeguarding Services Administrator
Cornwall Partnership NHS Foundation Trust —Truro
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee discount
7d
Student Enquiries Advisor
Kings Service Centre —Newquay
- Weekend availability
- Hybrid work
- CRM software
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Business Administration Apprentice -Level 3
Tilbury Douglas —Newquay
- Microsoft Word
- Computer literacy
- Administrative experience
- Annual leave
Service Administrator/Advisor Apprentice
Adams Morey —St. Austell
- Full-time
- Customer service
- Data entry
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Delivery Manager
King's Service Centre —Newquay
- Full-time
- Hybrid work
- PMP
- University
- Training & development
- Free parking
- Annual leave
Quick apply
2d
Electrician
Thompson Electrical Services —Newquay
- £39,520 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Paid training
- Annual leave
Quick apply
9d

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Desktop Support Specialist
Cool Waters Cyber —Penryn
3. Deliver results: Improve Secure Score for at least 3 client tenants. Is a tech enthusiast – you love experimenting with new technologies and probably have…
£26,500 - £29,000 a year
Quick apply
9d
Plant and Parts Administrator
MJL Contractors Ltd —Scorrier
Tracking and logging store contents, including parts for plant, fleet and tools. Assisting with general Plant administration to ensure the efficient running of…
From £26,436.80 a year
Quick apply

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learning and development administrator jobs near falmouth, con

Desktop Support Specialist

Cool Waters Cyber
Penryn

Quick apply

Job details

Permanent | Full-time
£26,500 - £29,000 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Paid volunteer time
Life insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Desktop support
Incident queue management
Incident identification
Ticket management
English
Microsoft Exchange
Incident response
Mobile device management
SharePoint
Technical writing
Customer support
Cybersecurity
PowerShell scripting
PowerShell
Intune
Help desk

Full job description

About Cool Waters:

Cyber Cool Waters Cyber is a cybersecurity services company specialising in Cyber Essentials certification for businesses across the UK. We help organisations achieve and maintain their Cyber Essentials and Cyber Essentials Plus certifications through our multi-tenant SaaS platform, Cyber Swift. A third-generation family business since 1999, we are based in Cornwall and serve clients around the world. We are Cornwall's first and only Certification Body for Cyber Essentials and IASME Cyber Assurance.

The Role:

We are seeking a skilled M365 & Desktop Support Specialist to join our Helpdesk team. This role involves configuring and supporting Microsoft 365 (M365) tenants for our clients, as well as providing end-user desktop support. The ideal candidate will have a strong technical background in M365 administration, security hardening, and desktop troubleshooting, with a proactive approach to improving client environments.

Person Profile:

We're looking for someone who:

Is a tech enthusiast – you love experimenting with new technologies and probably have your own home lab or test systems

Enjoys learning and staying ahead of the curve with emerging tools and best practices

Has a natural curiosity and problem-solving mindset – you see challenges as opportunities

Takes pride in delivering exceptional customer service and clear communication

Thrives in a collaborative environment but can also work independently with confidence If you're the kind of person who gets excited about improving systems, automating tasks, and making technology work better for people, you'll fit right in.

Key Responsibilities

M365 Administration & Security Configure, manage, and support M365 tenants for multiple clients
Set up and manage Microsoft Lighthouse for multi-tenant oversight Implement and configure Microsoft Sentinel for security monitoring and incident response
Harden M365 environments to improve Secure Score and align with CIS M365 Benchmark standards Implement security best practices including MFA, Conditional Access, and DLP policies Desktop Support
Provide desktop support for end users across Windows and macOS devices Troubleshoot hardware and software issues efficiently
Manage endpoint devices using Intune and other MDM solutions Respond to helpdesk tickets promptly and deliver exceptional customer service Monitoring & Documentation
Monitor and maintain system health, ensuring compliance and optimal performance Document processes, configurations, and troubleshooting steps for internal knowledge base Required Qualifications Essential Skills & Experience
Hands-on experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune Strong knowledge of Azure AD / Entra ID, MFA, Conditional Access, and identity management
Familiarity with Microsoft Defender suite, DLP, and compliance tools Proven ability to harden M365 environments and improve Secure Score in line with CIS benchmarks
Proficiency in PowerShell scripting for automation and troubleshooting Solid understanding of Windows and macOS desktop environments and basic networking (VPN, DNS, DHCP)
Experience supporting hybrid environments and Azure services Excellent problem-solving skills, customer service focus, and ability to work under SLAs Desirable Skills & Certifications
Microsoft certifications such as MS-900 (M365 Fundamentals), SC-900 (Security Fundamentals), MD-100 (Windows Client), or MS-102 (M365 Administrator) Experience with Microsoft Lighthouse for multi-tenant management
Experience with Microsoft Sentinel for SIEM and security operations Apple Mac support experience (installation, troubleshooting, and integration)
Familiarity with Mosyle MDM or similar Apple device management solutions What You'll Learn This role offers exceptional growth opportunities: Enterprise Security: Master M365 security hardening and compliance frameworks
SIEM & Security Operations: Hands-on experience with Microsoft Sentinel Multi-Tenant Management: Learn to manage multiple client environments efficiently using Lighthouse
Cybersecurity Industry: Exposure to Cyber Essentials certification and security best practices Automation: Develop advanced PowerShell skills for M365 administration
Professional Development: Pathway to Microsoft certifications and career advancement

Day-to-Day Activities

A typical week might include: Monday: Review weekend alerts and Sentinel incidents Triage helpdesk tickets and prioritise urgent issues Onboard new client tenant with security baseline configuration
Tuesday: Conduct Secure Score review for key clients Implement Conditional Access policies for a new deployment Resolve escalated desktop support tickets
Wednesday: Configure Lighthouse alerts for multi-tenant monitoring Team meeting to discuss ongoing projects and blockers Document new process for knowledge base
Thursday: Deploy Intune policies for new device fleet Client call to review security posture improvements Write PowerShell script to automate repetitive task
Friday: Complete weekly security reports for clients Plan next week's priorities Professional development – work towards next certification

Success Metrics

In your first 3 months, you'll be successful if you:

1. Understand our clients: Navigate multiple M365 tenants confidently
2. Master core tools: Effectively use Lighthouse and Sentinel for monitoring
3. Deliver results: Improve Secure Score for at least 3 client tenants
4. Maintain quality: Achieve positive customer satisfaction feedback
5. Document effectively: Contribute to the internal knowledge base

In your first year:

1. Own client relationships: Independently manage M365 environments for assigned clients
2. Security expertise: Become the go-to person for M365 security hardening
3. Process improvement: Identify and implement workflow efficiencies
4. Certification progress: Achieve at least one relevant Microsoft certification
5. Automation: Develop reusable PowerShell scripts that benefit the team

Pay: £26,500.00-£29,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Life insurance
On-site parking
Paid volunteer time
Private medical insurance
Sick pay
Work from home

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Penryn, Cornwall (required)

Work Location: Hybrid remote in Penryn (Cornwall)

Quick apply

Refine Your Search

learning and development administrator jobs in falmouth, con

Desktop Support Specialist

Administrator- Central Integrated Transfer Of Care Hub (iToCH)

Learning Support Administrator

Operations Administrator & Finance Assistant

HR Administrator/Coordinator

HR & Payroll Administrator

Integrated Safeguarding Services Administrator

Student Enquiries Advisor

Business Administration Apprentice -Level 3

Service Administrator/Advisor Apprentice

Delivery Manager

Electrician

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