Operations assistant Work, Jobs in Falmouth, Con (with Salaries)

Operations Support Assistant
Wholeship ltd —Helston
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Customer Assistant - Operations - West Cornwall
Marks & Spencer —Hayle
- £13.41 an hour
- Temporary
- Employee discount
7d

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Operations Support Assistant

Wholeship ltd
Helston

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Time management

Full job description

Job Summary

WholeShip (WS) runs the National Drone Hub (NDH) based at Predannack Airfield on the Lizard. The NDH is a world class, independent facility for testing drones & their associated technologies.

The WholeShip Operations Support role serves as the liaison for all on-site queries, whether received in person or via telephone. The Operations Support coordinates the daily flying and on site operations on behalf of the Operations Delivery Manager. This role ensures efficient communication, operational continuity, and site integrity.

Responsibilities

Maintain a continuous presence in the Operations (OPS) Office during duty hours,
Manage and update the daily OPS programme.
Operate and maintain Flying Program
Act as the first point of contact for incoming queries, effectively triaging and directing them to the appropriate personnel or department.
Conduct regular site walk-rounds to ensure cleanliness, organisation, and compliance with health and safety standards.
Ensure all personnel on site display valid identification and work closely with on-site security teams to maintain safety and access control.
Oversee the booking and use of meeting rooms, resolving scheduling conflicts as required.
Carry and manage internal communications equipment (radios).
Monitor the use of Wholeship vehicles, ensuring correct sign-out procedures and completion of vehicle checks when required.
Support flying operations by preparing and delivering daily flying briefs to customers and staff, including ensuring all NOTAMs are current and correctly displayed.
Verify that all required airspace and danger area bookings are in place prior to operations.
Provide operational support within the ATC Tower when required, including opening/closing responsibilities during flying periods.
Maintain overall site presentation and cleanliness standards.
Remain flexible and available to undertake additional general duties as directed by the management team.
Work within a rotating shift pattern, ensuring continuous staffing of the OPS desk and appropriate tower coverage during operational hours

Requirements

Able to make effective decisions.
Good working knowledge of the Microsoft Office suite, including Outlook, Word, Excel and PowerPoint.
Ability to present open, honest, and constructive discussion and demonstrate clear analytical thinking.
Ability to deliver tasks on time and with a high degree of autonomy and accuracy.
A proactive attitude that brings drive, energy, and passion to the role.
Excellent time management and multitasking skills.
Adhere to company policy, guidelines, and standard operating procedures.
Act as a role model, working collaboratively, whilst supporting morale and well-being across the team.
Respond to customer requirements and events, including supporting customer activity on and off site.
Promotes a culture of inclusivity.
Eligible for security clearance.
UK drivers’ licence.
Eligible to work in the UK.

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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