Aftersales manager Work, Jobs in Fareham, Ham (with Salaries)

Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Parts Supervisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £33,000 - £39,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Vehicle Progressor
Partridge of Hampshire —Southampton
- £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
1d
Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
Warranty Administrator
Snows Group —Portsmouth
- £12,540 a year
- Part-time
- English
- Driving
Quick apply
Sales Administrator
Snows Group —Portsmouth
- £14,524 a year
- Part-time
- Employee assistance programme
- Referral programme
Quick apply
Bodyshop Manager
Greenhous - Retail & Fleet —Newport
- Management
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
21h
After Sales Advisor
Haynes Bros Ltd —Winchester
- Customer service
- Microsoft Office
- Driving
13d
Service Administrator- Harwoods Southampton (Totton) MAN Truck Centre
Harwoods Group —Southampton
- £25,396.80 - £30,196.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Health & wellbeing programme
- Annual leave
Quick apply
9d
HGV Technician
Rygor Service Solutions —Southampton
- £19.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Motorcycle Technician
Winchester Motor Group —Petersfield
- £32,000 - £40,000 a year
Quick apply

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Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
£28,571 - £38,171 a year
Quick apply
13d
Service Advisor
Richmond Motor Group —Portsmouth
As the first point of contact for our customers, you'll play a key role in delivering an excellent customer experience from vehicle drop-off through to…
Up to £45,000 a year
Quick apply
8d

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aftersales manager jobs near fareham, ham

Service Advisor- Harwoods Portsmouth Audi

Harwoods Group -
Portsmouth

Quick apply

Job details

Permanent
£28,571 - £38,171 a year
13 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Automotive repair
Driving Licence
Customer service
Upselling
Driving
Automotive service
Communication skills
Mechanical knowledge
Time management

Full job description

Service Advisor benefits package at Portsmouth Audi

Job Benefits

Annual bonus potential of £9,600
25 days annual leave + Bank Holidays.
Company pension scheme
Employee referral programme
Working Pattern and applicable rotas
Manufacturer training
Harwoods Academy

Hours

Monday-Friday 7.30am- 5.30pm

1 in 3 Saturdays 8.00am-12.30pm (paid as overtime)

JOB PURPOSE

The role of the Service Advisor is to:

Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Department/Business/Location:

Service

Reports to:

Aftersales Manager

Direct Reports:

N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Take on additional responsibilities as required by the business.

Skills & Requirements

Essential

Full UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.

Experience

Essential

1 year minimum Service Advisor experience.

The Harwoods Way

Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work

We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

Job Type: Permanent

Pay: £28,571.00-£38,171.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Referral programme

Licence/Certification:

UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in fareham, ham

Service Advisor- Harwoods Portsmouth Audi

Customer Service Specialist

Parts Supervisor- Harwoods Southampton Audi

Vehicle Progressor

Customer Care Manager

Warranty Administrator

Sales Administrator

Bodyshop Manager

After Sales Advisor

Service Administrator- Harwoods Southampton (Totton) MAN Truck Centre

HGV Technician

Motorcycle Technician

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