Customer service manager Work, Jobs in Fareham, Ham (with Salaries)

Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
13d
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Annual leave
- Referral programme
Quick apply
12d
Executive Complaints Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Customer Relationship Manager
Access Care Management Limited —Stockbridge
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Free parking
- Store discount
Quick apply
Office Manager/Senior Facilities Officer
BMT —Fareham
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
Regional Customer Relationship Manager
Barchester Healthcare —Chichester
- From £45,000 a year
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
12d
Operations Resourcing and Capacity Manager
Quilter —Southampton
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
2d
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Full-time
- Hybrid work
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Quick apply
Project Coordinator or Manager (Temporary Contract)
TÜV SÜD —Fareham
- Temporary
- Employee assistance programme
Area Support Manager - 40 Hours
Bestway Group —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply
12d
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
Retail Assistant Manager
Farmfoods —Portsmouth
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
5d
Procurement and Inventory Manager
Macintyre Scott & Co Ltd. —Southampton
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
8d
Regional Manager - Forecourts
Bestway Group —Southampton
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply
Business Development Manager
Hotel Haveli —Hythe
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Store Manager
EG On The Move Ltd —Hayling Island
- £31,500 - £33,000 a year
- Weekend availability
- Hospitality
- Customer service
- Mentoring
- Employee discount
Quick apply
Store Manager - Fareham
H.Samuel —Fareham
- Full-time
- Training & development
- Retail management
- Employee discount
4d
Sales Admin Team Leader
Dawson Forte —Chandlers Ford
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply

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Deputy General Manager

Cams Hall Estate Golf and Country Club
Fareham

Apply Now

Job details

Permanent | Full-time
£36,000 - £40,000 a year
13 days ago

Benefits

Free parking
Cycle to work scheme
Employee assistance programme

Qualifications

Customer service
Team management
Guest services
Communication skills

Full job description

About Us

The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.

Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

We create a feel-good experience through our CARE values:

Caring, we are hosts with heart, helpful and respectful to customers – putting people first.

Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.

Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.

Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Benefits:

As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:

Complimentary access to our health club, group exercise classes, and discounted golf facilities.
Bonus holiday days to reward long tenure - because we truly value commitment.
Wedding Day off (conditions apply).
Birthday Day off (conditions apply).
A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
70% off meals while on duty and 25% off when off-duty.
25% off retail.
25% off spa treatments (if booked and taken on the day).
Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
Access to our Employee Assistance Programme, offering support for any challenges you may face.
Personal development programs to support growth and for the considerable opportunities in our expanding group.
Take advantage of our Cycle to Work scheme for a greener commute.
Exclusive competition opportunities for team members with a golf handicap.
STREAM, offering financial flexibility.
Free parking.
Uniform provided (role dependent).

The Role:

We are seeking an experienced and dedicated individual to oversee the continuous improvement and implementation of The Club Company experience, in line with our brand standards. You will analyse customer feedback across all channels, providing strategic direction to enhance the customer experience and respond to their needs. In the absence of the Club Director or General Manager, you will take full responsibility for the site’s operation.

You will lead and coach the team, ensuring exceptional service standards and quick service delivery. Proactively addressing deficiencies and resolving escalated complaints, you will foster a culture of empathy towards both customers and team members. Collaboration with the leadership team will be key in driving the club’s success, and you will monitor performance targets, KPIs, and benchmarks to exceed service standards.

As Deputy General Manager, you will ensure team adherence to company policies, including dress code standards, while maintaining a safe and engaging work environment. Your leadership and focus on customer satisfaction will ensure an exceptional experience for our members and guests. If you are a strong leader passionate about delivering high-quality service and driving continuous improvement, we’d love to hear from you.

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Experience & Skills Required:

Strong supervisory skills with experience in team management.
Strong communication skills, both verbal and written.
Experience of working in a front of house or golf operations role in a leadership capacity.

Schedule:

We operate a 7-days a week business, between 0600 to 2300
Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays
Evening availability for functions (until 0200)

Embracing You:

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.

Be yourself - we like it that way!

Apply Now

Refine Your Search

customer service manager jobs in fareham, ham

Deputy General Manager

Senior Business Development Manager

Executive Complaints Team Lead

Customer Relationship Manager

Office Manager/Senior Facilities Officer

Regional Customer Relationship Manager

Operations Resourcing and Capacity Manager

Service Desk Manager

Customer Service Team Manager

Project Coordinator or Manager (Temporary Contract)

Area Support Manager - 40 Hours

Customer Relationship Manager

Retail Assistant Manager

Procurement and Inventory Manager

Resolution Team Lead

Regional Manager - Forecourts

Business Development Manager

Store Manager

Store Manager - Fareham

Sales Admin Team Leader

I want to receive the latest job alerts for customer service manager in fareham, ham

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