Shared services it support lead Work, Jobs in Fareham, Ham (with Salaries)

Shared Services IT Support Lead
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Management
- Customer service
- ERP systems
- Annual leave
4d
Data Intelligence Adviser (Inclusion)
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
5d
Data Analyst
Safran —Fareham
- Full-time
- English
- SQL
- Analysis skills
- Free parking
- Flexitime
Exams Officer and Arbor (MIS) Lead
Bridgemary School —Gosport
- £30,287 - £33,178 a year
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
- Employee assistance programme
8d
Exams Officer and Arbor (MIS) Lead
Education Jobs South —Gosport
- £30,287 - £33,178 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Leadership
- Employee assistance programme
11d
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Exams Officer and Arbor (MIS) Lead
TKAT (The Kemnal Academies Trust) —Gosport
- £30,287 - £33,178 a year
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
- Employee assistance programme
8d
Information Governance and Complaints Manager
New Forest District Council —Lyndhurst
- £59,530 - £65,089 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Immigration Caseworker
Home Office —Portsmouth
- £32,110 - £33,073 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
2d
Master Production Scheduler
Safran —Fareham
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Free parking
- Flexitime
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Operations Support Manager – The Yacht Club, Southampton
MDL Marinas —Southampton
- Full-time
- Hospitality
- Customer service
- Administrative experience
3d
Hospice Choir Lead - Contract for Services
Mountbatten Hampshire —Southampton
- £35 an hour
- Part-time
- Hospice
- In-person
- Communication skills
Quick apply
Employee Benefits Administrator
Beever and Struthers —Solent
- Hybrid work
- Time management
10d
Analytics Manager - CRM
B&Q —Eastleigh
- £70,000 - £80,000 a year
- Full-time
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
8d
Head of Growth
Royal Yachting Association —Southampton
- £57,000 - £65,000 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Gym membership
- Life insurance
Quick apply
4d
Training Equipment Manager
Capita —Gosport
- Up to £42,000 a year
- Full-time
- Management
- Microsoft Office
- Contracts
Account Handler
Gallagher —Chichester
- Customer service
- Communication skills
- Employee stock purchase plan
- Life insurance
12d
Library Assistant - Southbourne Library
WSCC —Chichester
- Customer service
- English
- Communication skills
- Annual leave
- Employee discount
13d
Quality Assurance Leader
Safran —Fareham
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Flexitime

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Shared Services IT Support Lead

Hampshire County Council -
Winchester

Apply Now

Job details

Permanent
£40,643 - £45,077 a year
4 days ago

Benefits

Annual leave
Company pension
Car scheme

Qualifications

Management
Customer service
ERP systems
Analysis skills
Organisational skills
SAP ERP
Leadership
Communication skills

Full job description

Job Details:

Job Reference: HCC624352

Salary Range: £40,643 - £45,077 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37 (part-time hours may be considered)

Contract Type: Permanent

Closing Date: 3 July 2026

Interview Date: w/c 13 July 2026

Are you a motivated, customer‑focused Team Leader looking to join a dynamic SAP team?

This role offers the opportunity to work with modern SAP technologies while contributing to an ambitious digital strategy, providing strong exposure to ongoing system and service improvements. You’ll benefit from a supportive and collaborative working environment, with positive learning opportunities within a larger SAP team.

Hampshire County Council also promotes a healthy work-life balance through flexible working arrangements, alongside a comprehensive benefits package that includes a pension, flexi-time, travel discounts, and family-friendly policies, all within a well-connected and attractive Winchester location.

The Role:

As part of our Shared Services IT Support and Testing team, you’ll demonstrate your passion for customer service by ensuring that our customers receive excellent service. You’ll lead, guide, and motivate the team who support predominantly SAP HR, Payroll, Finance, and SuccessFactors modules, and you may be asked to help support other areas of IT.

You’ll ensure that challenging queries raised by the business or our partner organisations are analysed and resolved by the team within agreed SLAs.

Collaborating with other SAP teams and with support colleagues in our Integrated Business Centre will be essential, as will the ability to articulate complex technical themes to non-technical audiences. You will also be required to drive the escalation and resolution of high-priority and/or high-impact issues, which will involve liaising with teams across the business, IT, and senior stakeholders.

What you’ll do:

This role will suit an individual who spends the majority of their time using SAP HR, Payroll, Finance, or SuccessFactors in a business environment, with a proven track record of delivering excellent customer service and line management experience. Being part of a larger SAP team will provide valuable learning opportunities.

Why should you apply?

You will work with new technology
You will be part of an ambitious digital strategy

What we’re looking for:

We are seeking a motivated and experienced professional with strong communication, interpersonal, and leadership skills. You will be able to lead and inspire a team while managing workloads effectively and maintaining a strong customer focus throughout.

The role requires excellent organisational skills, the ability to prioritise under pressure, and confidence in working independently and making decisions. You will engage effectively with both technical and non-technical stakeholders, demonstrate strong analytical and problem-solving abilities, and communicate complex information clearly. A high level of technical competence is essential, including proven experience with SAP ERP systems.

Why join us?

Hampshire County Council offers a pleasant, supportive, and collaborative working environment.

As a forward-looking local authority, our commitment to delivering an exceptional quality of life to our Hampshire residents also extends to our employees. It is important to us that our staff feel supported in their work. As such we can offer you an improved work-life balance through flexible working and an excellent benefits package including:

Access to Local Government Pension Scheme
Between 25 - 28 days annual leave entitlement (dependent on Local Authority service)
Electric plug-in hybrid car Salary Sacrifice Scheme
Interest free travel loans and discounts
Employee Support Services
Family friendly policies

Additional Information:

Shared Services IT Support Lead Candidate Pack

Vetting Requirements:

This post is subject to Non-Police Personnel Vetting. Further information about this process will be provided to successful candidates. Candidates must have resided in the UK for a minimum of 3 years in order for clearance to be obtained.

Contact Details for an Informal Discussion:

Sarah Liles, Shared Services Team Leader for Support & Testing on [email protected]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Apply Now

Refine Your Search

shared services it support lead jobs in fareham, ham

Shared Services IT Support Lead

Data Intelligence Adviser (Inclusion)

Data Analyst

Exams Officer and Arbor (MIS) Lead

Exams Officer and Arbor (MIS) Lead

Scheduling Administrator

Exams Officer and Arbor (MIS) Lead

Information Governance and Complaints Manager

Immigration Caseworker

Master Production Scheduler

Business Support Manager

Operations Support Manager – The Yacht Club, Southampton

Hospice Choir Lead - Contract for Services

Employee Benefits Administrator

Analytics Manager - CRM

Head of Growth

Training Equipment Manager

Account Handler

Library Assistant - Southbourne Library

Quality Assurance Leader

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