Service consultant Work, Jobs in Farleigh, Sry (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £32,199 - £34,876 a year
- Full-time
- Phone etiquette
- Communication skills
4d
Travel Consultant
Trailfinders —Guildford
- £44,000 - £49,000 a year
- Sales
Caribbean Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Team Member
NEXT —Croydon
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
South East Asia Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Freelance Travel Consultant
The Travel Experts —London
- Part-time
- Remote
Quick apply
Customer Services Consultant
HSBC Global Services Limited —Croydon
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
6d
Workplace Consultant
UnWork.com Ltd —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
Quick apply
11h
Retail Sales Advisor - Orpington
Oak Furnitureland —Orpington
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Europe Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Travel Consultant - Maidstone Chequers
Hays Travel —Maidstone
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Education Consultant & Academic Guardian - Private Clients
Almanax Education Consultancy —London
- £27,000 - £32,000 a year
- Full-time
- Remote
- Sales
- English
- Organisational skills
- Flexitime
- Work from home
Quick apply
12h
Remote GP Needed
Locum GNC —London
- Up to £750 a day
- Remote
Independent (Cruise) Travel Consultant
The Travel Experts —London
- Part-time
- Remote
Quick apply
Independent (Luxury) Travel Consultant
The Travel Experts —London
- Part-time
- Remote
Quick apply
Consultant in Population Health
Royal Free London NHS Foundation Trust —London
- £103,102 - £150,569 a year
- Part-time
- Flexible schedule
2h
People Projects Consultant
AXA —Royal Tunbridge Wells
- Project management
- Human resources
3d
Assistant Store Manager - Orpington
Oak Furnitureland —Orpington
- £46,000 - £50,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Health, Safety and Fire Consultant
Ligtas Consultancy and Training —London
- From £40,000 a year
- Full-time
- System design
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Learning and Development Consultant
Edenred —London
- Up to £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£32,199 - £34,876 a year
4 days ago

Qualifications

Phone etiquette
Communication skills

Full job description

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

service consultant jobs in farleigh, sry

Private Patient Administration Officer

Travel Consultant

Caribbean Luxury Travel Consultant

Team Member

South East Asia Luxury Travel Consultant

Freelance Travel Consultant

Customer Services Consultant

Workplace Consultant

Retail Sales Advisor - Orpington

Europe Luxury Travel Consultant

Travel Consultant - Maidstone Chequers

Education Consultant & Academic Guardian - Private Clients

Remote GP Needed

Independent (Cruise) Travel Consultant

Independent (Luxury) Travel Consultant

Consultant in Population Health

People Projects Consultant

Assistant Store Manager - Orpington

Health, Safety and Fire Consultant

Learning and Development Consultant

I want to receive the latest job alerts for service consultant in farleigh, sry

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