Customer support specialist (customer support management) Work, Jobs in Farnborough, Eng (with Salaries)

WPS Project Manager (fixed term)
M&G plc —Reading
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
7d
Adminstration Assistant
Woking Community Transport —Woking
- £32,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
Quick apply
1d
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
Senior Administration Officer
Rushmoor Voluntary Services (RVS) —Farnborough
- £30,000 a year
- Temporary
- Customer service
- Microsoft Office
- Databases
- Free parking
- Annual leave
Quick apply
2d
Administrator
Aquarius Water Solutions —Camberley
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
2d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Leadership Team PA - Maritime and Land
QinetiQ —Farnborough
- £38,475 - £42,750 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Employee discount
3d
Delivery Support Coordinator
VINCI Facilities UK —Camberley
- Full-time
- Organisational skills
- In-person
Quick apply
Administrator
Vadella —Camberley
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
People Advisor- 12 month Fixed Term Contract
QinetiQ —Farnborough
- £46,350 - £51,500 a year
- Full-time
- Project management
- Mentoring
- Analytics
- Employee discount
Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported
HT Physio —Farnham
- £26,000 - £30,000 a year
- Full-time
- No experience needed
- Front desk
- In-person
Quick apply
2d
Quality Engineer (FTC)
Sigma Components Limited —Farnborough
- £35,000 - £46,000 a year
- Full-time
- Analysis skills
- Product management
- Quality control
- Free parking
Quick apply
8d
Inside Sales Account Manager
PGH Pest Control & Prevention —Gomshall
- Up to £40,000 a year
- Monday to Friday
- CRM software
- Customer service
- Salesforce
- Free parking
- Employee discount
Quick apply
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
Business Development Manager - West Sussex
Quadient —Guildford
- £0 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Employee assistance programme
- Referral programme
Quick apply
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Guildford
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Logistics Support Operator
Babcock International —Camberley
- £26,297 a year
- Overtime
- Warehouse experience
- Annual leave
- Employee assistance programme
National Account Manager - Discount Channels
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Sales
- Business development
- Communication skills
- Flexible schedule

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customer support specialist (customer support management) jobs near farnborough, eng

WPS Project Manager (fixed term)

M&G plc -
Reading

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Job details

Full-time
7 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Cost management
Stakeholder collaboration
Project planning
Financial reporting
Stakeholder liaison
Cost control
Change management
Stakeholder coordination
Budget planning
Continuous improvement
Decision making
Forecasting
Overseeing budgeting and forecasting
Project implementation
Project management experience
Project risk management
Communication skills
Vendor performance monitoring
Stakeholder management

Full job description

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

The Workplace Solutions (WPS) Project Manager is responsible for delivering workplace and property-related projects that support business objectives, operational effectiveness and colleague experience across the UK portfolio.

The role focuses on office fit-outs, relocations, workplace refurbishments, space reconfigurations, moves and changes, and workplace improvement projects. Working with business stakeholders, Workplace Solutions colleagues and external partners, the role holder will manage projects through the full lifecycle, from initiation and planning through to implementation, operational handover and close-out.

The role requires strong project management capability, effective stakeholder engagement and a focus on delivering quality outcomes within agreed scope, budget and timelines.

MAIN RESPONSIBILITIES

Lead the delivery of workplace and property projects, including fit-outs, relocations, refurbishments, moves and changes, and workplace reconfigurations.
Manage projects through the full lifecycle, from concept and planning through to implementation, operational handover and close-out.
Develop and maintain project plans, budgets, schedules, governance documentation and reporting, ensuring projects are delivered in accordance with M&G change governance requirements and control standards.
Ensure projects are delivered in line with M&G change governance requirements, maintaining appropriate approvals, documentation, reporting and stage-gate controls throughout the project lifecycle.
Manage project risks, issues, dependencies and change controls to support successful delivery.
Coordinate Workplace Solutions colleagues, business teams, suppliers, contractors and specialist advisers to deliver agreed project outcomes.
Engage stakeholders to define requirements, agree project scope, manage expectations and support effective decision-making.
Ensure projects comply with Health & Safety requirements, security standards, workplace policies, property and building regulations, environmental standards and governance requirements.
Support business readiness, operational transition and colleague adoption to embed new workplace environments and ways of working.
Monitor project expenditure, supplier performance and project benefits to support value delivery.
Complete post-implementation reviews and apply lessons learned to support continuous improvement across Workplace Solutions.
Work collaboratively with colleagues and take personal accountability to maintain and enhance controls that support improvement of the overall control environment, customer outcomes and reduction of operational risk.

KEY KNOWLEDGE, SKILLS AND EXPERIENCE

Experience delivering workplace, facilities, property or corporate real estate projects.
Strong project management capability, including project planning, scheduling, governance and delivery management.
Experience managing multiple projects, stakeholders, suppliers and external delivery partners.
Commercial awareness, including budget management, forecasting and financial reporting.
Ability to manage project risks, issues, dependencies and change controls effectively.
Knowledge of workplace relocations, fit-outs, refurbishments, reconfigurations or workplace transformation initiatives.
Understanding of project governance, change governance and organisational control requirements.
Understanding of workplace compliance, Health & Safety and governance requirements.
Strong communication, influencing and relationship management skills.
A proactive, organised and solution-focused approach, with proficiency in Microsoft 365 collaboration and reporting tools.

ESSENTIAL SKILLS

Workplace and property project delivery
Stakeholder engagement and influencing
Project planning and governance
Project and change governance
Budget and cost management
Risk and issue management
Supplier and contractor management
Office fit-outs, relocations and workplace reconfiguration
Change management and operational transition
Health & Safety and workplace compliance awareness
Microsoft 365

What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]

Apply Now

Refine Your Search

customer support specialist (customer support management) jobs in farnborough, eng

WPS Project Manager (fixed term)

Adminstration Assistant

Senior Support Services Agent

Senior Administration Officer

Administrator

Second Line Support

Leadership Team PA - Maritime and Land

Delivery Support Coordinator

Administrator

Service Desk Analyst

People Advisor- 12 month Fixed Term Contract

Patient Care Coordinator – Be the calm, reliable face that makes every patient feel supported

Quality Engineer (FTC)

Inside Sales Account Manager

Patient Care Coordinator in Luxury Private Hospital

Business Development Manager - West Sussex

HR Advisor - Health and Social Care

Operational Support Officer

Logistics Support Operator

National Account Manager - Discount Channels

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